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BSASPEC

Sr Business Analyst With Salesforce

BSASPEC, Boston, Massachusetts, us, 02298


Key Skills:

MS Office skills, Analytical skillsJob Description:

Education:

Bachelor’s degree in Engineering, Computer Science, or similar; MBA preferred.Incapsulate provides services from conception to delivery. We are a team of developers, designers, and analysts who are committed to helping businesses solve problems using state-of-the-art technology. We believe that the best results are achieved by people who are passionate about what they do and continually strive to be better - those are the people we hire.Who We Are Looking For:

Incapsulate is searching for a Senior Business Analyst to join our team in Boston, MA. You would be joining a group of skilled and passionate individuals working on a variety of interesting and challenging projects.Job Duties and Responsibilities:

Working with clients to understand their functional and technical requirements to engineer solutions.Work with Project Managers and other key stakeholders to develop and document requirements in a clear, accurate, and meaningful manner.Implementation of CRM projects and/or business applications based on Salesforce technologies.Perform analysis and research in support of requirements definition.Prepare documentation using tools such as Lucidchart, Word, and Excel.Perform document grooming and size User Stories in Agile Management platforms such as JIRA or Rally.Prepare documents such as: BRD, solution diagram, use case list, process flows, functional design, wireframe, user stories, object description, training materials, and guides.Aid in identifying and implementing process improvements.Perform various testing and QA functions as necessary.Assist or lead user acceptance testing, change management, and user training.Play a key part in system deployment.Design data migration plans and prepare data mapping.Travel to client sites as necessary.Qualifications:

Minimum 7 years as a Business System Analyst.Minimum 7 years creating User Stories, Use Cases, Data Models, ERDs, and other relevant artifacts.Minimum 3 years experience in Salesforce, both configuring sales, service, community clouds, and custom Salesforce apps.Experience in solution design, database modeling, and working hand in hand with technical architects.Excellent analytical skills, as well as accuracy and attention to detail.Ability to work in a fast-paced environment and to work on multiple projects at a time.Ability to adapt to ever-changing environments and situations.Excellent interpersonal, listening, oral, and written communication skills.Ability to interact and communicate with individuals from all backgrounds and business levels.Advanced skills in MS Office with a particularly strong skill set in MS Excel.Experience with data querying and data mapping work.Experience with Salesforce-based 311 solutions is a big plus.

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