ServiceNow
Strategic Sourcing Manager Data Center
ServiceNow, San Diego, California, United States, 92189
Job Description
The scope of Strategic Sourcing Manager is to build strong relationships with their internal business partners and drive enterprise-wide sourcing, category management, contract negotiation and delivery of technology related spend categories. Provide subject matter expertise and strategic guidance within the Colocation category; manage and execute appropriate sourcing processes and procedures. This role provides leadership and direction in support of the company’s Global Cloud Services (GCS) organization in negotiating and securing colocation space(s) for the company’s data centers. This role does not include the hardware or network equipment that goes into the space(s).
Responsibilities:
Category Management and Contract Execution: Partner with internal (commercial and technical) stakeholders on clarifying short and long-term colocation sourcing requirements while also leading the development of supplier negotiation strategies. Own opportunity assessment and initiation through contract execution.
Supplier Relationship Management: Commercial Lead across ServiceNow’s colocation supplier profile. Craft unique supplier strategies that align to stakeholders’ requirements.
RFx Management: Supplier interface for all RFI, RFP and RFQs. Conduct proper TCO Modeling of RFx proposals, present RFx results to stakeholders, and drive towards the closure of a sourcing decision.
Competitive Benchmarking and Market Research: Stay up to date on all colocation market dynamics to ensure Category is properly managed. Guide stakeholders on changes in market dynamics.
Sustainability Initiatives: Collaborate closely with internal teams to ensure Sustainability data (carbon impact) is measured and gathered. Drive colocation suppliers towards improving Sustainability efforts.
What you get to do in this role:
Conduct supplier analysis, evaluate potential suppliers, and support the overall supplier qualification process for colocation spaces. Develop and create sourcing plans and category strategies, requests for proposal, and other sourcing documents. Evaluate and recommend purchasing and sourcing decisions to leadership.
Review spend analyses, assess and prioritize opportunities.
Track and report key functional metrics to reduce expenses and improve effectiveness.
Craft negotiation strategies and close deals with optimal results.
Partner with key stakeholders to ensure clear requirements documentation.
Perform cost and scenario analyses, and benchmarking.
Assess, manage and mitigate risks.
Seek and partner with reliable vendors and suppliers.
Determine quantity and timing of deliveries.
Monitor and forecast upcoming levels of demand.
Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor.
Qualifications:
2-5 years of Strategic Sourcing experience with a minimum of 2 years of direct experience within the Colocation market space, including preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership.
Knowledge of purchasing and supply chain processes, with analytical and results-focused approach.
Knowledge and familiarity with the colocation landscape.
First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups.
Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint.
Working knowledge of RFP process and standard sourcing practices and procedures.
Ability to articulate category strategies.
Solid judgment and ability to make good decisions.
Comfortable negotiating large lease contracts with vendors, including Master Lease Agreements.
Experience working with Legal on terms and conditions.
Ability to gather and analyze data and to work with figures.
Ability to work independently / Can-do mentality.
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The scope of Strategic Sourcing Manager is to build strong relationships with their internal business partners and drive enterprise-wide sourcing, category management, contract negotiation and delivery of technology related spend categories. Provide subject matter expertise and strategic guidance within the Colocation category; manage and execute appropriate sourcing processes and procedures. This role provides leadership and direction in support of the company’s Global Cloud Services (GCS) organization in negotiating and securing colocation space(s) for the company’s data centers. This role does not include the hardware or network equipment that goes into the space(s).
Responsibilities:
Category Management and Contract Execution: Partner with internal (commercial and technical) stakeholders on clarifying short and long-term colocation sourcing requirements while also leading the development of supplier negotiation strategies. Own opportunity assessment and initiation through contract execution.
Supplier Relationship Management: Commercial Lead across ServiceNow’s colocation supplier profile. Craft unique supplier strategies that align to stakeholders’ requirements.
RFx Management: Supplier interface for all RFI, RFP and RFQs. Conduct proper TCO Modeling of RFx proposals, present RFx results to stakeholders, and drive towards the closure of a sourcing decision.
Competitive Benchmarking and Market Research: Stay up to date on all colocation market dynamics to ensure Category is properly managed. Guide stakeholders on changes in market dynamics.
Sustainability Initiatives: Collaborate closely with internal teams to ensure Sustainability data (carbon impact) is measured and gathered. Drive colocation suppliers towards improving Sustainability efforts.
What you get to do in this role:
Conduct supplier analysis, evaluate potential suppliers, and support the overall supplier qualification process for colocation spaces. Develop and create sourcing plans and category strategies, requests for proposal, and other sourcing documents. Evaluate and recommend purchasing and sourcing decisions to leadership.
Review spend analyses, assess and prioritize opportunities.
Track and report key functional metrics to reduce expenses and improve effectiveness.
Craft negotiation strategies and close deals with optimal results.
Partner with key stakeholders to ensure clear requirements documentation.
Perform cost and scenario analyses, and benchmarking.
Assess, manage and mitigate risks.
Seek and partner with reliable vendors and suppliers.
Determine quantity and timing of deliveries.
Monitor and forecast upcoming levels of demand.
Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor.
Qualifications:
2-5 years of Strategic Sourcing experience with a minimum of 2 years of direct experience within the Colocation market space, including preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership.
Knowledge of purchasing and supply chain processes, with analytical and results-focused approach.
Knowledge and familiarity with the colocation landscape.
First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups.
Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint.
Working knowledge of RFP process and standard sourcing practices and procedures.
Ability to articulate category strategies.
Solid judgment and ability to make good decisions.
Comfortable negotiating large lease contracts with vendors, including Master Lease Agreements.
Experience working with Legal on terms and conditions.
Ability to gather and analyze data and to work with figures.
Ability to work independently / Can-do mentality.
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