The Millennium Group (TMG)
Mail Service Associate (9am-5pm)
The Millennium Group (TMG), Charlotte, North Carolina, United States, 28245
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Responsibilities:
Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
Perform tasks for digital mail (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents).
Deliver, pickup, and transport materials within, between, to, and from various departments and buildings.
Deliver office supplies and copy paper.
Inspect deliveries for suspicious or threatening items.
Pickup outbound boxes and packages from internal customer locations.
Ability to sort items into categories according to established methods.
Prepare items for processing, shipment or transportation.
Enter activity data in logs, maintain records.
Ensure all safety procedures are followed at all times.
Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
Ability to cross train on other roles within the department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
Other duties as assigned by manager.
Qualifications:
High School diploma or equivalent (GED).
Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
Excellent customer service skills; must possess a "can do" attitude.
Excellent communication skills both verbal and written.
Ability to effectively work individually or in a team environment.
Competency in performing multiple functional tasks.
Attention to detail.
Ability to handle mail or hand cart, as well as flatbed.
Must be able to lift up to 50 pounds.
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Responsibilities:
Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
Perform tasks for digital mail (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents).
Deliver, pickup, and transport materials within, between, to, and from various departments and buildings.
Deliver office supplies and copy paper.
Inspect deliveries for suspicious or threatening items.
Pickup outbound boxes and packages from internal customer locations.
Ability to sort items into categories according to established methods.
Prepare items for processing, shipment or transportation.
Enter activity data in logs, maintain records.
Ensure all safety procedures are followed at all times.
Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
Ability to cross train on other roles within the department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
Other duties as assigned by manager.
Qualifications:
High School diploma or equivalent (GED).
Minimum of 2-5 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
Excellent customer service skills; must possess a "can do" attitude.
Excellent communication skills both verbal and written.
Ability to effectively work individually or in a team environment.
Competency in performing multiple functional tasks.
Attention to detail.
Ability to handle mail or hand cart, as well as flatbed.
Must be able to lift up to 50 pounds.
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