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Adobe Inc.

Senior Software Development Engineer

Adobe Inc., San Francisco, California, United States, 94199


Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!Adobe Journey Optimizer is a single application for managing scheduled cross-channel campaigns and trigger-based one-to-one engagement for millions of customers -and the entire journey is optimized with intelligent decisioning and insights.We are seeking an experienced engineer to lead in the development and apply AI in Journey Optimizer.What you'll do:You'll design, develop, debug, provide effort estimation and risk analysis of a project/feature/service.You'll perform due diligence and implement comprehensive unit tests for confirming the use cases.You'll develop automated tests and help the team achieve and maintain full CI/CD for fast and efficient releases.You'll be part of a multi-functional development team with exposure to deep platform architecture across the stack, and you'll collaborate across teams on large projects.You'll work in an agile, DevOps-oriented culture with a focus on maintaining operational excellence while delivering with high velocity.What you need to succeed:Strong understanding of large language models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and familiarity with widely used AI/ML frameworks.Strong skills in managing and processing large datasets, ensuring data quality and integrity for training and fine-tuning models, as well as for generating embeddings.Expertise in fine-tuning pre-trained models to suit specific business needs, ensuring optimal performance and relevance.Build and refine methods for capturing semantic information about business entities using large language models (LLMs).Generate embeddings from semantic information to enhance understanding of commerce activities, customer behaviors and journeys.Hands-on experience in deploying AI/ML solutions in production environments, including integrating LLM-based systems with existing software and infrastructure.Expertise in monitoring model performance post-deployment and implementing optimizations to maintain or improve accuracy, speed, and resource efficiency.Proficiency in React, JavaScript, GraphQL, HTML, CSS and at least one other language like Java and Kotlin.Expert knowledge of web and browser technologies: HTTP/s, cookies, security, cross-site scripting, CDNs, serverless computing, DOM, rendering engines, browser storage.Strong knowledge of networking principles, HTTP, REST and other client/server technologies.Experience building or working with microservice-based distributed systems in the cloud.Excellent problem solving and debugging skills, and direct experience with DevOps in a SaaS environment.Customer focused and have real passion for quality and engineering excellence at scale.Excellent communication and collaboration skills.Undergraduate/Graduate degree in quantitative sciences/engineering disciplines.5+ years of experience in design and development of software systems.

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