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Midas International, LLC

Automotive Store Manager

Midas International, LLC, Washington, District of Columbia, us, 20022


At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:Recruit, hire, train, motivate, evaluate, schedule, and coach employeesDeliver exceptional customer service while listening and consulting customersFollow up with customers regarding services requested, estimated completion times, etc.Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing partsDeliver and discuss pricing estimates with customers as well as promoting shop service specialsLead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed.Oversee all sales, accounting, and clerical functions from Service AdvisorsOversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucksMaintain inventory countsBe responsible for any inventory lossesEnsure overall cleanliness and organization of the facility, including environmental complianceManage employee payroll; record keeping of hours and schedulingUpdate and submit daily sales reports to CorporateQualifications

A minimum of 2 years of store or service manager experienceGeneral automotive knowledgeExcellent customer service dispositionGood communication skillsStrong POS computer and Internet skillsLeadership abilityTeam building skillsAbility to work a flexible retail schedule including weekends, evenings, and holidaysValid driver’s license

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