Energy New England
Outreach & Marketing Specialist
Energy New England, Taunton, Massachusetts, us, 02780
POSITION SUMMARYEnergy New England is seeking a highly motivated Outreach & Marketing Specialist to join our team.Responsible for designing and implementing electric vehicle (EV) awareness programs and supporting customer engagement for Home Energy Assessment programs in designated communities. Leads outreach activities, coordinates EV events, promotes a concierge EV support service, and executes community-based marketing efforts to encourage the adoption of electric and alternative fuel vehicles. Drive social media communications, develop customer-facing communications, and create targeted marketing campaigns for EV & Home Energy Assessment programs.ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIESThe essential functions include, but are not limited to the following:Complete various grass-roots marketing, education, and outreach tasks as requiredAuthor and/or upload monthly blogs for program websites and upon client requestCreate education/marketing tools, handouts, and materials, adapted to local markets, including:
Monthly and quarterly e-newslettersActivity booklets and other educational materials
Develop additional outreach opportunities with local schools and other educational institutionsDraft and update content for marketing materials and social mediaShare education and marketing posts to local community groups on social media platformsDevelop and update design, branding, and messaging for websites and marketing collateralPrioritize inclusivity and diversity, ensuring representation of diverse perspectives and fostering a sense of belonging among target audiences through inclusive messaging, content, and outreach strategiesFocus on sustainability and ethical practices to enhance credibility and appeal in marketing initiativesEvent Planning & Execution:Represent ENE and their clients at community events to create engagement opportunitiesCoordinate, facilitate, and present at in-person and online Events/Q&A sessionsReinforce key outreach messaging and encourage event attendees to take actionAfter events, proactively engage with participants to cultivate extended outreach opportunitiesTrack event outreach metrics for internal/external reporting purposes (i.e., event attendance, volume of collateral distributed, number of quality conversations had)Cultivate relationships with stakeholders, organizations, and key participants to amplify outreach efforts and achieve shared goalsEV Specialist Support:Respond to customer support requests submitted via the EV support service within 2 business daysProvide additional operations support as neededPrepare and submit monthly EV awareness program reportsMaintain customer, dealership, and partnership records using the CRM systemResearch, data analysis, and reporting on various aspects of the EV programPerform other duties as assignedQUALIFICATIONSBachelor’s Degree in Environmental Studies, Communications, Marketing, Engineering, or a similar technology-related discipline1 year experience preferred, but recent college graduates are also consideredElectric Vehicle Owner or enthusiast (preferred)Self-motivated with the ability to work independently or as part of a teamExceptional attention to detail and problem-solving skills with the ability to meet deadlinesOutstanding interpersonal skills, displaying patience, humor, and helpfulnessAbility to handle multiple projects, changing priorities, complex assignments, and deadlinesExcellent verbal and written communication skillsExperience in Microsoft Office; must be proficient in Word, Excel, PowerPoint, Outlook, Adobe Acrobat, and MS TeamsAbility to work on nights and weekends as neededMust possess a valid Driver’s License issued within the United States & current personal automobile insuranceConsent to a CORI background checkFor consideration, please forward your resume and cover letter to Careers@ene.org.We offer a competitive salary, great employee benefits, a generous time off package, and a great work environment.Energy New England (ENE)
was founded in 1998 to enhance the competitive position of public power entities in response to deregulation and to attain operating efficiencies in energy risk management and retail account management. We are a municipal light plant cooperative established under Chapter 164, Section 47C of the Massachusetts General Laws.ENE is the largest wholesale risk management and energy trading organization serving the needs of municipal utilities in the northeast. We currently manage the power supplies of over twenty municipal electric systems serving more than 1100 MW of electric load and more than 550 MW of generation in all six New England states.ENE works with numerous businesses, residents, and utilities to help promote the principles of conservation, efficiency, and environmental stewardship, and advances the many benefits available through integrated sustainability planning.
The ENE service portfolio encompasses the 4 C’s of sustainability: Conservation, Carbon Mitigation, Commodity Services, and Clean Technologies.Energy New England complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.
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Monthly and quarterly e-newslettersActivity booklets and other educational materials
Develop additional outreach opportunities with local schools and other educational institutionsDraft and update content for marketing materials and social mediaShare education and marketing posts to local community groups on social media platformsDevelop and update design, branding, and messaging for websites and marketing collateralPrioritize inclusivity and diversity, ensuring representation of diverse perspectives and fostering a sense of belonging among target audiences through inclusive messaging, content, and outreach strategiesFocus on sustainability and ethical practices to enhance credibility and appeal in marketing initiativesEvent Planning & Execution:Represent ENE and their clients at community events to create engagement opportunitiesCoordinate, facilitate, and present at in-person and online Events/Q&A sessionsReinforce key outreach messaging and encourage event attendees to take actionAfter events, proactively engage with participants to cultivate extended outreach opportunitiesTrack event outreach metrics for internal/external reporting purposes (i.e., event attendance, volume of collateral distributed, number of quality conversations had)Cultivate relationships with stakeholders, organizations, and key participants to amplify outreach efforts and achieve shared goalsEV Specialist Support:Respond to customer support requests submitted via the EV support service within 2 business daysProvide additional operations support as neededPrepare and submit monthly EV awareness program reportsMaintain customer, dealership, and partnership records using the CRM systemResearch, data analysis, and reporting on various aspects of the EV programPerform other duties as assignedQUALIFICATIONSBachelor’s Degree in Environmental Studies, Communications, Marketing, Engineering, or a similar technology-related discipline1 year experience preferred, but recent college graduates are also consideredElectric Vehicle Owner or enthusiast (preferred)Self-motivated with the ability to work independently or as part of a teamExceptional attention to detail and problem-solving skills with the ability to meet deadlinesOutstanding interpersonal skills, displaying patience, humor, and helpfulnessAbility to handle multiple projects, changing priorities, complex assignments, and deadlinesExcellent verbal and written communication skillsExperience in Microsoft Office; must be proficient in Word, Excel, PowerPoint, Outlook, Adobe Acrobat, and MS TeamsAbility to work on nights and weekends as neededMust possess a valid Driver’s License issued within the United States & current personal automobile insuranceConsent to a CORI background checkFor consideration, please forward your resume and cover letter to Careers@ene.org.We offer a competitive salary, great employee benefits, a generous time off package, and a great work environment.Energy New England (ENE)
was founded in 1998 to enhance the competitive position of public power entities in response to deregulation and to attain operating efficiencies in energy risk management and retail account management. We are a municipal light plant cooperative established under Chapter 164, Section 47C of the Massachusetts General Laws.ENE is the largest wholesale risk management and energy trading organization serving the needs of municipal utilities in the northeast. We currently manage the power supplies of over twenty municipal electric systems serving more than 1100 MW of electric load and more than 550 MW of generation in all six New England states.ENE works with numerous businesses, residents, and utilities to help promote the principles of conservation, efficiency, and environmental stewardship, and advances the many benefits available through integrated sustainability planning.
The ENE service portfolio encompasses the 4 C’s of sustainability: Conservation, Carbon Mitigation, Commodity Services, and Clean Technologies.Energy New England complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training, and any other conditions or privileges of employment.
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