Training and Development Specialist

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success.Training and Development SpecialistMiami, FLFull-Time PositionWHAT YOU’LL DO:Join the team at Kaseya as a Training and Development Specialist and be the driving force behind empowering employees with the skills they need to excel. You will organize engaging training programs, foster a culture of continuous learning, and propel our workforce towards success.ESSENTIAL DUTIES AND RESPONSIBILITIES:Facilitate dynamic presentations to a wide array of employee audiences, including executive leaders, management and focused department groups.Design, develop, and implement training programs that align with organizational goals and objectives.Collaborate with business leaders to drive accountability across their teams.Gather feedback from participants and stakeholders to refine and improve training programs and materials.Identify training needs through assessments, feedback, and performance evaluations.Create training materials, including presentations, manuals, handouts, multimedia resources, and asynchronous products such as E-Learning modules.Arrange and schedule training sessions, ensuring availability of trainers, facilities, and participants.Conduct training sessions, workshops, and seminars, either in-person or through virtual platforms.Track participant progress and assess the effectiveness of training programs.Gather feedback through surveys, assessments, and discussions to make necessary adjustments.Provide regular updates to management on training progress and impact.Mentor and guide trainers or facilitators to ensure consistent delivery of high-quality training.WHAT YOU’LL BRING:A bachelor’s degree in Human Resources, Psychology, Communications, or Business Administration, or a related field is often preferred.Master’s degree in industrial organizational psychology, Adult Education or Marketing degree strongly preferred.3-5 years of relevant experience.Strong stakeholder management, business acumen, and organizational skills.The ability to identify training needs, develop solutions, and adapt training programs based on feedback and evaluation is important.Strong verbal and written communication skills are essential for delivering training sessions, creating training materials, and effectively communicating with participants and trainers.Experience in project management, including planning, execution, and evaluation is beneficial.Knowledge and experience with E-Learning authoring software and tools such as Articulate, Rise360, PowerPoint, Storyboard, and similar programs.Familiarity with instructional design principles, adult learning theories, and training methodologies is beneficial.Join the Kaseya growth rocket ship and see how we are #ChangingLives!Additional informationKaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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