CapServCo Limited Partnership
Regional Manager, Administrative Services
CapServCo Limited Partnership, Toronto, ON
Who we are
You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.
As a Regional Manager, Administrative Services your responsibilities will include:
Lead strategic projects in alignment with our purpose:
• Lead strategic initiatives within the Administrative Services Team to support our purpose in alignment with Firm Wide and Business Unit priorities. This will require a high level or collaboration with the broader Administration Leadership team (National Senior Manager, Regional Managers, and Managers) to ensure we act as one cohesive team, to drive projects forward and enable change across the Administrative Team.
• Participate in the development of strategy for the National Administrative Team and communicate, cascade, and implement strategy within respective Region or Team.
• In consultation and coordination with the National Senior Manager, Administrative Services, work to identify needs and implement changes related to the business unit and/or service lines within designated Business Units or segments.
• Bring insights from the Region and/or specified BU to represent in cross functional projects and firm wide initiatives (GTWay, IT Changes, P&C Projects, etc.).
• Working in collaboration with the Business Operations teams (Acquisitions & Integrations) to support successful and seamless integration of new Administrative Colleagues from integrating firms.
• Take the lead on process documentation and the Administrative Learning to Thrive pathway. This will require a high level of collaboration with the L&D team and Administrative Leaders, to develop and curate learning resources.
• Coordination and implementation of best practices, policies, and procedures.
Leading and coaching colleagues:
• Coach and lead specific colleagues, teams, or regions within the Administrative Services Team. This may be Specific Business Units, segments, or colleagues within the Business Units.
• This includes day-to-day coaching, performance management, recruiting and onboarding of assigned coachees of People Managers and Coachees.
• Identifying training needs for coachees, and support coachees in the development of their annual goals in alignment with Firm Strategy.
• Provide ongoing and regular feedback to coachees to support their professional growth.
• Other responsibilities, as assigned.
Be Grant Thornton
If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at www.discoveryourpurple.ca
Think you've got what it takes to be a Regional Manager, Administrative Services? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:
• Post-secondary education in business administration, administrative services, or another relevant field
• Minimum of five years' work experience in relevant responsibilities
• Minimum of three years' work experience leading and coaching large teams
• Strong coaching skills and enthusiastic about support coachees in their growth and development
• Excellent interpersonal and communication skills
• Ability to build relationships with and influence individuals from all areas, role levels and functions in the firm
• Ability to provide a balanced, practical approach to routine and complex issues
• Eager to make a difference and has an infectious can-do attitude
• Able to create the environment for growth and generate energy to inspire and lead
At Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
Are you ready to Discover Your Purple?#LI-Hybrid
You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.
As a Regional Manager, Administrative Services your responsibilities will include:
Lead strategic projects in alignment with our purpose:
• Lead strategic initiatives within the Administrative Services Team to support our purpose in alignment with Firm Wide and Business Unit priorities. This will require a high level or collaboration with the broader Administration Leadership team (National Senior Manager, Regional Managers, and Managers) to ensure we act as one cohesive team, to drive projects forward and enable change across the Administrative Team.
• Participate in the development of strategy for the National Administrative Team and communicate, cascade, and implement strategy within respective Region or Team.
• In consultation and coordination with the National Senior Manager, Administrative Services, work to identify needs and implement changes related to the business unit and/or service lines within designated Business Units or segments.
• Bring insights from the Region and/or specified BU to represent in cross functional projects and firm wide initiatives (GTWay, IT Changes, P&C Projects, etc.).
• Working in collaboration with the Business Operations teams (Acquisitions & Integrations) to support successful and seamless integration of new Administrative Colleagues from integrating firms.
• Take the lead on process documentation and the Administrative Learning to Thrive pathway. This will require a high level of collaboration with the L&D team and Administrative Leaders, to develop and curate learning resources.
• Coordination and implementation of best practices, policies, and procedures.
Leading and coaching colleagues:
• Coach and lead specific colleagues, teams, or regions within the Administrative Services Team. This may be Specific Business Units, segments, or colleagues within the Business Units.
• This includes day-to-day coaching, performance management, recruiting and onboarding of assigned coachees of People Managers and Coachees.
• Identifying training needs for coachees, and support coachees in the development of their annual goals in alignment with Firm Strategy.
• Provide ongoing and regular feedback to coachees to support their professional growth.
• Other responsibilities, as assigned.
Be Grant Thornton
If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens!
Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at www.discoveryourpurple.ca
Think you've got what it takes to be a Regional Manager, Administrative Services? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:
• Post-secondary education in business administration, administrative services, or another relevant field
• Minimum of five years' work experience in relevant responsibilities
• Minimum of three years' work experience leading and coaching large teams
• Strong coaching skills and enthusiastic about support coachees in their growth and development
• Excellent interpersonal and communication skills
• Ability to build relationships with and influence individuals from all areas, role levels and functions in the firm
• Ability to provide a balanced, practical approach to routine and complex issues
• Eager to make a difference and has an infectious can-do attitude
• Able to create the environment for growth and generate energy to inspire and lead
At Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.
What's in it for you?
Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!
Are you ready to Discover Your Purple?#LI-Hybrid