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Crescens

Network Support Engineer

Crescens, Mechanicsburg, Pennsylvania, United States, 17050


Role: Network EngineerLocation: Mechanicsburg, PAType: ContractDuration: 8+ Month

***Is an In-person Interview and Onsite work***

Job Description:

Installs, configures, and maintains network infrastructure consisting primarily of switches, routers, SD WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software.Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve network problems by working with users, service providers, business partners, and others to resolve problems.Understands and can adeptly use Cisco CLI.ssists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.Participates in Service Now trouble ticket resolution and reporting.ssists in the rollout of pilot/ new network technology applications to meet operational needs.Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.Participates with the edge networking team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles.Evaluates current and future network needs and prepares technical solutions and recommendations.Reviews the development of configuration standards.Participates in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.Ensures that all existing and new networks meet or exceed the security requirements set forth by OA.ssists in the creation and maintenance of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks.Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware.Supports remote IT staff with network-related issues and deployments.Supports agency operations staff and business partners with network-related issues as needed. Communicates effectively both verbally and in writing with other employees, vendors, and business partners.Maintains a working knowledge of network monitoring tools and automation.Performs other duties as required.Required Skills:

Network RoutingNetwork SwitchingCCNASD-WAN