Elsevier
Strategic Account Manager
Elsevier, Boston, Massachusetts, us, 02298
Strategic Account Manager
Are you passionate about Life Sciences with an interest in pharmaceutical and biotechnology R&D?
Do you love teaching customers about how they could maximize their potential?
About our Team
At our heart, we're excited by the possibilities for our technology and embrace new use-cases and ideas. We don't stick to a rigid architecture but encourage the use of the right technology for the right problem, looking to all our developers for input and inspiration.
About the Role
SciBite is a multi-award-winning life-sciences technology company based in Cambridge, UK which is transforming the way life science organizations handle text and documents. Our semantic deep-learning solutions understand the complexity and variability of content within Life Sciences yet are still simple to use. You'll be directly shaping the cutting edge of informatics and drug discovery (with some of the world's major Pharma and life science companies). The working environment is relaxed and welcoming. You'll be encouraged to take ownership of key projects and explore ideas and technologies.
Responsibilities
Developing a thorough understanding of SciBite's offerings, competitors' advantages, and processes.Learning to articulate them persuasively to prospects and customers. This includes developing deep and mutually valuable relationships with new and existing customers.Managing your pipeline with CRM tools for maximum efficiency and visibility. Providing carefully executed follow-up to closure.Working in close partnership with internal teams (Technical Sales, Project Management, Professional Services, Technical Engineers).Working equally close to manage successful customer deployments and to ensure ongoing high customer satisfaction. Including renewals and deep penetration of customer organizations for incremental business.Keeping current with industry trends; engage your customers, address their business challenges, and propose solutions.Demonstrating development of meaningful partnerships with a diverse customer base. Keeping a proven track record as a trusted advisor to Life Sciences companies.Logging all sales activity and prospecting in a CRM with speed and accuracy.Requirements
Have experience in selling technology in the life sciences industry, or closely related field. Enterprise Software and solution selling skills will help you excel.Have a proven track record of exceeding sales goals while contributing to the success of a team.Understand the Life Sciences (primarily Pharma and Biotech) ecosystem.Have a cumulative period of overall business experience in sales, business development, or account management. (Life Sciences technology businesses or healthcare).Have experience and skillset to use and interpret data coupled with consultative methodology.Possess eagerness to work in a dynamic team environment.Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Salary Range
To be added when data can be disclosed.
Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.
Are you passionate about Life Sciences with an interest in pharmaceutical and biotechnology R&D?
Do you love teaching customers about how they could maximize their potential?
About our Team
At our heart, we're excited by the possibilities for our technology and embrace new use-cases and ideas. We don't stick to a rigid architecture but encourage the use of the right technology for the right problem, looking to all our developers for input and inspiration.
About the Role
SciBite is a multi-award-winning life-sciences technology company based in Cambridge, UK which is transforming the way life science organizations handle text and documents. Our semantic deep-learning solutions understand the complexity and variability of content within Life Sciences yet are still simple to use. You'll be directly shaping the cutting edge of informatics and drug discovery (with some of the world's major Pharma and life science companies). The working environment is relaxed and welcoming. You'll be encouraged to take ownership of key projects and explore ideas and technologies.
Responsibilities
Developing a thorough understanding of SciBite's offerings, competitors' advantages, and processes.Learning to articulate them persuasively to prospects and customers. This includes developing deep and mutually valuable relationships with new and existing customers.Managing your pipeline with CRM tools for maximum efficiency and visibility. Providing carefully executed follow-up to closure.Working in close partnership with internal teams (Technical Sales, Project Management, Professional Services, Technical Engineers).Working equally close to manage successful customer deployments and to ensure ongoing high customer satisfaction. Including renewals and deep penetration of customer organizations for incremental business.Keeping current with industry trends; engage your customers, address their business challenges, and propose solutions.Demonstrating development of meaningful partnerships with a diverse customer base. Keeping a proven track record as a trusted advisor to Life Sciences companies.Logging all sales activity and prospecting in a CRM with speed and accuracy.Requirements
Have experience in selling technology in the life sciences industry, or closely related field. Enterprise Software and solution selling skills will help you excel.Have a proven track record of exceeding sales goals while contributing to the success of a team.Understand the Life Sciences (primarily Pharma and Biotech) ecosystem.Have a cumulative period of overall business experience in sales, business development, or account management. (Life Sciences technology businesses or healthcare).Have experience and skillset to use and interpret data coupled with consultative methodology.Possess eagerness to work in a dynamic team environment.Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Salary Range
To be added when data can be disclosed.
Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy.