US Tech Solutions
Ops Specialist - Payment Proc. - Funds Transfer (JSY)
US Tech Solutions, Jersey City, New Jersey, United States, 07390
JOB DESCRIPTION
Hours are 10:30am – 6:30pm. Position requires holiday coverage
The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure.
S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met.
Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.
Responsibilities:
People Skills:
Demonstrate quality working relationships with others in the group as well as internal parties.
Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance. - Communicate professionally and constructively with team members as well as clients and internal parties
Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
Control/Risk Management:
Identify, escalate and communicate risks appropriately
Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to client policies and procedure and the various processing deadlines.
Escalate unclear instruction to management
Making recommendations for control improvements
Promptly and accurately follow new or updated procedures
Help reduce number of errors, receivables and E&O's by suggesting control procedures or introducing automation.
Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service
Process Improvement:
Seek to understand all processes, procedures and practices; challenge those that don’t make sense - Identify opportunities to improve the FT payment processing
Identify and escalate manual instruction that has potential for automation or non-STP’d automated instruction with incorrect formatting in order to increase STP rate
Optimize productivity, while balancing the need to meet each client’s deadlines
Skill Set:
Requirements:
Excellent oral and written communication skills
Strong customer service skills - Strong Organizational Skills
Ability to work effectively in a fast paced deadline driven environment
Detail oriented - Able to work in a team environment and independently - Strong typing skills - Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus -
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hours are 10:30am – 6:30pm. Position requires holiday coverage
The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure.
S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met.
Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.
Responsibilities:
People Skills:
Demonstrate quality working relationships with others in the group as well as internal parties.
Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance. - Communicate professionally and constructively with team members as well as clients and internal parties
Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
Control/Risk Management:
Identify, escalate and communicate risks appropriately
Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to client policies and procedure and the various processing deadlines.
Escalate unclear instruction to management
Making recommendations for control improvements
Promptly and accurately follow new or updated procedures
Help reduce number of errors, receivables and E&O's by suggesting control procedures or introducing automation.
Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service
Process Improvement:
Seek to understand all processes, procedures and practices; challenge those that don’t make sense - Identify opportunities to improve the FT payment processing
Identify and escalate manual instruction that has potential for automation or non-STP’d automated instruction with incorrect formatting in order to increase STP rate
Optimize productivity, while balancing the need to meet each client’s deadlines
Skill Set:
Requirements:
Excellent oral and written communication skills
Strong customer service skills - Strong Organizational Skills
Ability to work effectively in a fast paced deadline driven environment
Detail oriented - Able to work in a team environment and independently - Strong typing skills - Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus -
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.