RIVERS EDGE HOSPITAL & CLINIC
CHIEF NURSING OFFICER
RIVERS EDGE HOSPITAL & CLINIC, Saint Peter, Minnesota, United States,
The Chief Nursing Officer provides clinical and administrative leadership to the clinical care areas of the hospital (Nursing, Pharmacy, Rehabilitation Services). The Chief Nursing Officer ensures patient expectations are exceeded, assures the organization can implement its mission-vision-values, oversees and integrates the care delivery system and merges the art and science of nursing to address patient care needs.
Areas of Responsibility:
Customers Needs and Expectations
Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.
Ensures patient rights by maintaining and enforcing patient confidentiality and patient rights issues among staff members.
Works to improve results of inpatient and outpatient satisfaction surveys through the development and implementation of focused action plans.
Assists with responding to patient and family concerns and communicates these concerns to appropriate staff. Maintains documentation of resolution of concern in collaboration with the Chief Experience Officer.
Human Resource Management
Leads a multidisciplinary workforce that provides clinically competent, efficient and compassionate care and service.
Integrates organizational processes around recruitment and retention of staff as well as alignment of staff for optimal care delivery.
Assesses the required skill sets, development plans, leadership and coaching proficiency for direct report managers.
Leads and coordinates efforts to ensure that staff development and education occur in order to assure quality patient care delivery.
Is responsible for the orientation of direct reports and oversight of orientation plans for all departments of responsibility.
Demonstrates sensitivity to staff needs as they relate to the job by providing support and referring to appropriate resources when necessary.
Assesses employee competency related to expectations of duties, implements performance improvement plans and conducts coaching and corrective counseling as needed.
Leads and coordinates personnel-related duties (interviewing, coaching, corrective counseling, payroll, staffing and scheduling, and employee engagements).
Maintains responsibility for departmental Position Control documentation and demonstrates understanding of data to plan predict staffing needs, including the use of supplemental staff.
Anticipates turnover in staff to ensure replacements without disruption of patient care.
Demonstrates the understanding of staffing models and productivity to ensure fiduciary responsibility and facilitate safe staffing.
Serves as liaison between employees, physicians and leadership.
Managing the Care Delivery Structure
Leads the development and use of care management systems that promote evidence-based, clinically effective and efficient care to the communities we serve.
Develops care management systems that guide patients through the most appropriate levels of care and assists with managing effective third-party relationships.
Leads the design and implementation of a continuum-based care delivery model that provides easy patient access to all necessary levels of care.
Leads and coordinates the development of policies and procedures according to best practices, current regulatory recommendations and standards.
Effectively communicates changes, desires, concerns across the organization.
Impact of Technology on Care
Establishes standards of care involving the use of new technology in the hospital and the related payer guidelines.
Assesses new equipment capabilities and assures competency of staff.
Financial Outcomes
Leads the fiscal oversight of allocated resources in order to optimize return on investments in all clinical and service initiatives.
Leads the development of departmental budgets based on revenue, expense and trend reports.
Participates in the identification and development of new programs to enhance revenue.
Identifies sources of cost savings while providing the highest quality of care.
Monitors monthly budget and develops action plans necessary to improve the financial outlook of the departments of responsibility.
Shares financial information with direct reports and directs the work to maintain operations within budget.
Reviews and addresses variance in budget across departments of responsibility.
Data Management
Develops systems to continuously monitor and measure the quality, safety and appropriateness of care and services.
Maintains proficient clinical, operational and financial databases upon which comparative outcomes can be derived, reported and used for improvement.
Strategic Visioning and Planning
Actively participates in the development of the organizational vision and strategic planning processes that lead to the implementation of clinically cost-effective and efficient systems of care within the continuum of the hospital services.
Demonstrates strategic agility and flexibility in responding to the multiple changes in health care.
Plans, implements and evaluates the care delivery systems.
Develops processes and models to ensure the needs of the patients are the primary focus.
Business Development Initiatives
Promotes the development of initiatives for marketing care and services provided by the hospital to patients, providers, staff and other customers.
Promotes the clinical credibility of the hospital within the community.
Continuous Improvement Skills
Utilizes tools, expertise and applications for quality improvement as a business strategy, and enhances leadership capacity for building a culture of quality.
Incorporates measurement and reporting systems to ensure improvement of care.
Maintains patient-centric care.
Develops and manages relationships that support the continuous enhancement of safe, quality care delivery, and patient and employee satisfaction.
Leads by example, adhering to REH Standards of Behaviors.
Leads managers in Continuous Quality Improvement projects, (documentation and reporting).
Maintains focus on departmental goals and core functions.
Performance Requirements
Works collaboratively with other members of the Executive Team.
Works collaboratively with all members of the leadership team.
Knowledge of management and nursing organizational theory to direct the operation of the patient care.
Knowledge of the principles and practices of employee development to educate and mentor staff.
Knowledge of medical safety practices and standard requirements to evaluate existing standards and implement new procedures.
Knowledge of the principles of finance and budgeting to develop and manage departmental budgets.
Maintain skills necessary to apply and modify principles, methods and techniques of professional nursing.
Demonstrates the ability to anticipate and react calmly to emergency situations.
Demonstrates a high degree of initiative, judgment, and discretion.
Demonstrates the ability to establish and maintain effective working relationships with employees, patients, medical staff and the public.
Demonstrates the ability to plan, prioritize, organize and direct the work of others.
Delegates tasks and projects to staff appropriately, taking into account experience and criticality of the tasks.
Understands the patient population and the specific needs of the communities we serve.
Demonstrates expertise in maintaining and/or enhancing the organizational culture during periods of constant change in health care.
Demonstrates transparency and the ability to communicate clearly and establish rapport with others.
Orthopedic Center of Excellence Skills
Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.
Leads a multidisciplinary workforce that provides clinically competent, efficient and compassionate care and service.
Leads efforts to ensure that staff development and education occur consistently in order to assure quality care delivery.
Leads the development and use of care management systems to promote evidence-based, clinically effective and efficient care to the communities served.
Develops care management systems that guide patients through the most appropriate levels of care and assists with managing effective third-party relationships.
Leads the design and implementation of a continuum-based care delivery model that provides easy patient access to all necessary levels of care.
Establishes standards of care involving the use of new technology in the hospital and the related payer guidelines.
Assesses new equipment's capabilities and assures proper training for staff.
Develops systems to continuously monitor and measure the quality, safety and appropriateness of care and services.
Maintains proficient clinical, operational and financial databases upon which comparative outcomes can be delivered, reported and used for improvement.
Education per current DNV requirements as defined by CR.5 DNV regulatory guidelines. Education to include eight hours on hire and annually.
Minimum Qualifications:
Degree from an accredited school of nursing required. Masters Degree preferred.
MN Registered Nurse license required.
American Heart BLS certification required.
Minimum of four years of supervisory level experience in an acute care setting required (Manager, Director, Executive). Critical Access experience preferred.
Physical Demands/Requirements:
Continual hearing in person and on phone, and vision for close up work.
Frequent sitting, ability to be mobile, grasping, keyboarding, color vision needed, and repetitive hand movements.
Occasional stationary standing, walking, stooping, twisting, turning/pivoting, pushing/pulling, and lifting/carrying.
This position does not require repetitive lifting/carrying or pushing/pulling in excess of 30 pounds.
River’s Edge Hospital (REH) is a critical access hospital providing high-quality health care services to those who live, work, or visit in the Saint Peter area. While much of our work is focused on orthopedics, we provide multiple services for both in-and out-patients. Our services include: 24/7 Emergency Care, Urgent Care, Ambulance Services, Rehabilitation Services, Imaging Services, Laboratory Services, Orthopedic Surgery, General Surgery, ENT Surgery, Cardiac Rehabilitation and much more.
Employee Benefits Package:
Employees at River’s Edge Hospital enjoy a traditional benefits package that includes medical, dental, vision, and life insurance. Other benefits include:
Paid Holidays
National Certification Bonus
Public Employee Retirement Association, defined pension benefit plan, 457 Retirement plans
Employer paid parental leave
Flexible Spending & Health Savings Accounts
Employee referral bonus
Longevity Bonus
Voluntary accident, critical illness and hospital indemnity
Employer paid short term disability
Clothing Allowance
Tuition reimbursement and Student Loan Forgiveness
Free membership to LiveWell Fitness Center
#J-18808-Ljbffr
Areas of Responsibility:
Customers Needs and Expectations
Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.
Ensures patient rights by maintaining and enforcing patient confidentiality and patient rights issues among staff members.
Works to improve results of inpatient and outpatient satisfaction surveys through the development and implementation of focused action plans.
Assists with responding to patient and family concerns and communicates these concerns to appropriate staff. Maintains documentation of resolution of concern in collaboration with the Chief Experience Officer.
Human Resource Management
Leads a multidisciplinary workforce that provides clinically competent, efficient and compassionate care and service.
Integrates organizational processes around recruitment and retention of staff as well as alignment of staff for optimal care delivery.
Assesses the required skill sets, development plans, leadership and coaching proficiency for direct report managers.
Leads and coordinates efforts to ensure that staff development and education occur in order to assure quality patient care delivery.
Is responsible for the orientation of direct reports and oversight of orientation plans for all departments of responsibility.
Demonstrates sensitivity to staff needs as they relate to the job by providing support and referring to appropriate resources when necessary.
Assesses employee competency related to expectations of duties, implements performance improvement plans and conducts coaching and corrective counseling as needed.
Leads and coordinates personnel-related duties (interviewing, coaching, corrective counseling, payroll, staffing and scheduling, and employee engagements).
Maintains responsibility for departmental Position Control documentation and demonstrates understanding of data to plan predict staffing needs, including the use of supplemental staff.
Anticipates turnover in staff to ensure replacements without disruption of patient care.
Demonstrates the understanding of staffing models and productivity to ensure fiduciary responsibility and facilitate safe staffing.
Serves as liaison between employees, physicians and leadership.
Managing the Care Delivery Structure
Leads the development and use of care management systems that promote evidence-based, clinically effective and efficient care to the communities we serve.
Develops care management systems that guide patients through the most appropriate levels of care and assists with managing effective third-party relationships.
Leads the design and implementation of a continuum-based care delivery model that provides easy patient access to all necessary levels of care.
Leads and coordinates the development of policies and procedures according to best practices, current regulatory recommendations and standards.
Effectively communicates changes, desires, concerns across the organization.
Impact of Technology on Care
Establishes standards of care involving the use of new technology in the hospital and the related payer guidelines.
Assesses new equipment capabilities and assures competency of staff.
Financial Outcomes
Leads the fiscal oversight of allocated resources in order to optimize return on investments in all clinical and service initiatives.
Leads the development of departmental budgets based on revenue, expense and trend reports.
Participates in the identification and development of new programs to enhance revenue.
Identifies sources of cost savings while providing the highest quality of care.
Monitors monthly budget and develops action plans necessary to improve the financial outlook of the departments of responsibility.
Shares financial information with direct reports and directs the work to maintain operations within budget.
Reviews and addresses variance in budget across departments of responsibility.
Data Management
Develops systems to continuously monitor and measure the quality, safety and appropriateness of care and services.
Maintains proficient clinical, operational and financial databases upon which comparative outcomes can be derived, reported and used for improvement.
Strategic Visioning and Planning
Actively participates in the development of the organizational vision and strategic planning processes that lead to the implementation of clinically cost-effective and efficient systems of care within the continuum of the hospital services.
Demonstrates strategic agility and flexibility in responding to the multiple changes in health care.
Plans, implements and evaluates the care delivery systems.
Develops processes and models to ensure the needs of the patients are the primary focus.
Business Development Initiatives
Promotes the development of initiatives for marketing care and services provided by the hospital to patients, providers, staff and other customers.
Promotes the clinical credibility of the hospital within the community.
Continuous Improvement Skills
Utilizes tools, expertise and applications for quality improvement as a business strategy, and enhances leadership capacity for building a culture of quality.
Incorporates measurement and reporting systems to ensure improvement of care.
Maintains patient-centric care.
Develops and manages relationships that support the continuous enhancement of safe, quality care delivery, and patient and employee satisfaction.
Leads by example, adhering to REH Standards of Behaviors.
Leads managers in Continuous Quality Improvement projects, (documentation and reporting).
Maintains focus on departmental goals and core functions.
Performance Requirements
Works collaboratively with other members of the Executive Team.
Works collaboratively with all members of the leadership team.
Knowledge of management and nursing organizational theory to direct the operation of the patient care.
Knowledge of the principles and practices of employee development to educate and mentor staff.
Knowledge of medical safety practices and standard requirements to evaluate existing standards and implement new procedures.
Knowledge of the principles of finance and budgeting to develop and manage departmental budgets.
Maintain skills necessary to apply and modify principles, methods and techniques of professional nursing.
Demonstrates the ability to anticipate and react calmly to emergency situations.
Demonstrates a high degree of initiative, judgment, and discretion.
Demonstrates the ability to establish and maintain effective working relationships with employees, patients, medical staff and the public.
Demonstrates the ability to plan, prioritize, organize and direct the work of others.
Delegates tasks and projects to staff appropriately, taking into account experience and criticality of the tasks.
Understands the patient population and the specific needs of the communities we serve.
Demonstrates expertise in maintaining and/or enhancing the organizational culture during periods of constant change in health care.
Demonstrates transparency and the ability to communicate clearly and establish rapport with others.
Orthopedic Center of Excellence Skills
Leads the development, implementation and continuous improvement of care delivery models and services that meet or exceed customer expectations.
Leads a multidisciplinary workforce that provides clinically competent, efficient and compassionate care and service.
Leads efforts to ensure that staff development and education occur consistently in order to assure quality care delivery.
Leads the development and use of care management systems to promote evidence-based, clinically effective and efficient care to the communities served.
Develops care management systems that guide patients through the most appropriate levels of care and assists with managing effective third-party relationships.
Leads the design and implementation of a continuum-based care delivery model that provides easy patient access to all necessary levels of care.
Establishes standards of care involving the use of new technology in the hospital and the related payer guidelines.
Assesses new equipment's capabilities and assures proper training for staff.
Develops systems to continuously monitor and measure the quality, safety and appropriateness of care and services.
Maintains proficient clinical, operational and financial databases upon which comparative outcomes can be delivered, reported and used for improvement.
Education per current DNV requirements as defined by CR.5 DNV regulatory guidelines. Education to include eight hours on hire and annually.
Minimum Qualifications:
Degree from an accredited school of nursing required. Masters Degree preferred.
MN Registered Nurse license required.
American Heart BLS certification required.
Minimum of four years of supervisory level experience in an acute care setting required (Manager, Director, Executive). Critical Access experience preferred.
Physical Demands/Requirements:
Continual hearing in person and on phone, and vision for close up work.
Frequent sitting, ability to be mobile, grasping, keyboarding, color vision needed, and repetitive hand movements.
Occasional stationary standing, walking, stooping, twisting, turning/pivoting, pushing/pulling, and lifting/carrying.
This position does not require repetitive lifting/carrying or pushing/pulling in excess of 30 pounds.
River’s Edge Hospital (REH) is a critical access hospital providing high-quality health care services to those who live, work, or visit in the Saint Peter area. While much of our work is focused on orthopedics, we provide multiple services for both in-and out-patients. Our services include: 24/7 Emergency Care, Urgent Care, Ambulance Services, Rehabilitation Services, Imaging Services, Laboratory Services, Orthopedic Surgery, General Surgery, ENT Surgery, Cardiac Rehabilitation and much more.
Employee Benefits Package:
Employees at River’s Edge Hospital enjoy a traditional benefits package that includes medical, dental, vision, and life insurance. Other benefits include:
Paid Holidays
National Certification Bonus
Public Employee Retirement Association, defined pension benefit plan, 457 Retirement plans
Employer paid parental leave
Flexible Spending & Health Savings Accounts
Employee referral bonus
Longevity Bonus
Voluntary accident, critical illness and hospital indemnity
Employer paid short term disability
Clothing Allowance
Tuition reimbursement and Student Loan Forgiveness
Free membership to LiveWell Fitness Center
#J-18808-Ljbffr