AVP, Operational Risk – Information Technology Oversight

Job Description:Role Summary/Purpose:The Operational Risk Management team is part of the 2nd Line of Defense (2LOD) within Synchrony. This role is responsible for performing independent operational risk oversight of information technology within Synchrony. This includes assessing and monitoring risks related to IT programs, adoption of emerging technologies and 3rd party risks specific to the IT function. The position reports to the VP, Information Technology Oversight.Essential ResponsibilitiesEngage the Information Technology organization in reviewing and assessing operational risks in the deployment and use of technologiesMonitor risks being accepted by the business and provide an independent assessment of the risk-taking activitiesPerform formal assessments of technology risks using common processes within Risk Management, including Targeted Reviews, Concurrent Reviews and Continuous MonitoringIndependently investigate potential risks being taken by Information Technology teams and escalate through ORM processesUnderstand risks of usage of public Cloud Service Providers (CSP’s) and monitor required and recommended risk mitigation strategies for Synchrony Application migrations to public CloudUnderstand risks of Generative Artificial Intelligence (GenAI) and monitor required and recommended risk mitigation strategies for use of GenAI in Synchrony. Escalate GenAI as needed for Model Governance reviewDevelop and implement new Risk Frameworks for Cloud, GenAI, and other emerging technologies leveraging available public best-in-class Frameworks to enable a consistent methodology for independent oversight and assessments of potential acquisitions and integrations made by SynchronyMonitor new technology introduction processes for consistent risk-based executionContribute to and validate delivery on Alpha, Beta and General Availability requirements for Cloud and new technology certifications across IT teams (Applications and Infrastructure). Confirm evidence provided for each certification and ongoing sustainability of requirements for each phase. Escalate as needed where certification requirements are de-scoped or not maintained by 1LOD teams.Attend and represent 2LOD at multiple Technology Strategic planning sessions including but not limited to: Architecture Review Board (ARB), Artificial Intelligence Forum, and Program Increments (PI) sessions for various sprint teams (Cloud, Security, etc.),Perform concurrent reviews of IT programs related to the conversion or deconversion of partner/client portfoliosReview risks within IT third-party supplier base with consideration for unique risks based on the vendor relationship and services (e.g., purchased software, software as a service, service providers, staff augmentation, etc.)Design and implement new key risk indicators (KRI’s) and related thresholds to enhance the 2nd Line of Defense monitoring and business engagementManage risks and issues within the Synchrony’s enterprise governance application (eGRC)Support annual SOX risk testing activitiesPerform other duties and/or special projects as assignedQualifications/RequirementsBachelor’s degree with 5+ years of information technology or data analytics experienceFamiliarity with information security and risk management conceptsExperience with Generative Artificial Intelligence and or end-usageExperience with public Cloud technologies and use of Cloud Service Providers such as AWSDesired CharacteristicsProven analytical skills with strong attention to detail and quality control of work productExperience in financial services or banking industry with understanding of financial services regulatory environmentExperience in IT operations and/or application supportExperience with data sourcing and reporting processes with ability to design and implement new analytical capabilitiesIT Project management experienceProven experience working in an ambiguous environment with proven ability to explain complex concepts and support points of viewStrong presentation and communication skills with proven experience interacting with all levels of the organizationProficiency in PC tools (Microsoft Suite, including: Word, Excel and PowerPoint)Excellent interpersonal skills - ability to foster relationships and create informal networks, both internal and externalCuriosity with the ability to learn new conceptsGrade/Level: 11The salary range for this position is

90,000.00 - 155,000.00

USD Annual and is eligible for an annual bonus based on individual and company performance.Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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