Bakery Assistant General Manager

Thank you for your interest in SusieCakes!SusieCakes is currently hiring for an Assistant General Manager for our Willow Glen location in the downtown area! We are seeking someone that has a passion for the guest experience, leading a team, managing operations, and is looking to grow their career.Pay is expected to range from $25-28/HR*Must be able to work weekends & holidays we operate, as well as have previous management experience.*We offer a highly competitive base pay plus tips, full benefits package, PTO, 401k, great operating hours, and much more!BENEFITS & PERKS:Free non-slip shoes (annually!)Birthday month PTO with complimentary cakeCompany holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)Vacation, 401k, FSAPet rescue reimbursement and pet insuranceFlexible return to work schedule for maternity leaveOur bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.The Assistant General Manager (AGM) position is a manager in training role. They inspire, train, and support the guest service team. Additionally, they support the General Manager with the guest service needs for multiple locations.LEADERSHIP ATTRIBUTESCreates a fun, lively and celebratory environmentPossesses and demonstrates a “One team, One goal” philosophyWorks in an organized, deliberate and fast-paced mannerPossesses a small business owner mentality and thrives in an entrepreneurial environmentWorks with Market Leader and General Manager to develop achievable objectives and a plan to improve the bakery success metricsPHYSICAL REQUIREMENTS:Frequent walking, kneeling, bending and reaching overheadAble to stand for extended periods of timeMust be able to lift, move and carry up to 50 poundsQUALIFICATIONS:Two years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industriesExcellent verbal and written communication skillsExceptional interpersonal and team building skillsAbility to train, coach, and counsel team membersExposure to financial and operational accountabilitiesAbility to work in multiple regional locationsAbility to adapt to a flexible schedule according to business needsMust have reliable transportation and valid driver’s licenseEDUCATION:Associates or Bachelors degree with a focus in Business or Hospitality preferredHigh school diploma or GED requiredPHYSICAL REQUIREMENTS:Frequent walking, kneeling, bending and reaching overheadAble to stand for extended periods of timeMust be able to lift, move and carry up to 50 poundsLANGUAGE SKILLS:Must be able to speak, read, and write EnglishOTHER:Ability to work flexible hours, including weekends and holidays47.5 hour anticipated work schedule average per weekIn accordance with California law, the expected salary range for this California position is between $25 and $28 per hour. The actual compensation will be determined based on experience and other factors permitted by law.

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