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Griffin Hospital

Planetree International Territory Sales Director – Middle East

Griffin Hospital, Hartford, Connecticut, United States,


Position Title:

Territory Sales Director – Middle East

Direct Reports:

None

Reports To:

Regional Director EMEA

Employment Status:

Full Time, Exempt

Salary Band:

Director

Work Location:

Fully Remote

Travel Requirements:

50% or greater as required – domestic and international

Salary:

$80,000 - $110,000 USD base, commensurate with experience

Commission Eligible:

Yes

Bonus Eligible:

Yes – based on performance goals and organizational performance

Sales Target:

Yes

Sponsorship:

Candidates must have the legal right to work in the country in which they reside

Relocation:

None

Position Summary

Planetree, a global nonprofit organization founded in 1978 to improve healthcare experience, is growing and requires a Territory Sales Director – Middle East to join our growing global sales team. The sales team serves as the first touchpoint in the client journey with Planetree and are essential in creating a lasting professional and personalized experience for prospective client organizations. The continuous growth of sales is a critical focus and function of the global sales team to ensure the ongoing viability of Planetree. This is an ideal opportunity for someone who is hungry for growth and obsessed with sales and relationship management. The successful candidate must thrive in a fast-paced, client-facing role and want to engage with organizations around the world to advance a compassionate, person-centered vision for healthcare.

Responsibilities

Sales & Business Development

Develop and execute a Territory Sales Plan to reach and exceed annual sales targets

Create and communicate sales goals and ensure the Executive Team are informed on the progress of those goals

Present and sell Planetree products and services to existing and new clients

Manage and grow sales pipeline

Ensure Salesforce CRM is updated and accurate across relevant record types

Manage a personalized and professional handoff from sales conversion to the Consulting team

Create proposals and utilize pricing models based on the unique needs of each prospective healthcare client

Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs

Present sales pipeline progress at operational meetings and manage to KPI targets (conversion rate, lead growth, etc.)

Grow leads through cold calling / presenting and utilization of other sales techniques to grow Planetree’s reach

Understand and monitor industry trends, healthcare challenges, and product demand to inform sales growth strategies

Report on forces that shift strategic directions of accounts and tactical budgets

Develop annual territory budgets in collaboration with associated Regional Director

Resolve client inquiries and complaints through consistent and timely communication

Demonstrate an ability to consolidate large datasets into distilled themes and recommendations including an understanding of relationships between qualitative and quantitative data

Independently manage travel to both domestic and international locations

Submit expenses and other documentation in a timely manner

Planetree Corporate Services

Collaborate with Planetree corporate services as required for complex proposals, client requirements, and requests for proposals/tenders

Complete required training and maintain competency in all Planetree products and services

Provide feedback from clients to Engagement, Consulting, and Marketing teams to improve and develop services

Prepare presentations and speak at conferences to represent Planetree and its services as required

Contribute to thought leadership efforts through activities such as webinars, case studies, outreach, etc.

Teamwork & Culture

Live and uphold Planetree’s Mission, Vision, and Values

Partner reliably, consistently, and kindly with colleagues around the world to deliver a consistent, high-quality Planetree

Critical Skills

Direct, hands-on experience selling products and services to healthcare providers across the continuum of care

Demonstrates interest in driving positive change in healthcare

Deft at engaging in professional communication (written, oral, non-verbal) with individuals from a variety of backgrounds and cultures

Able to manage multiple clients at various stages of the sales pipeline

Comfortable with change and adapts comfortably to various situations and conditions

Minimum Competencies Area Minimum Preferred

Education

Bachelor’s degree in business, marketing, or related management field

MBA or MHA

Additional research, certifications, or other master’s degree

Experience

Demonstrated hands-on experience selling professional services (intangible products) to healthcare products across the continuum of care

8+ years’ experience working in healthcare sales working with and meeting / exceeding sales targets

Obsession with customer experience and relationship management including follow-up and problem resolution

Excellent interpersonal, communications, listening, and presentation skills

History of effectively managing multiple competing responsibilities with the ability to prioritize

Demonstrated analytical skills and ability to think strategically and solve problems

Strong project management skills

International healthcare experience

Senior operational positions at healthcare provider organizations

Clinical background (e.g., physician, nurse, allied health, etc.)

Technology

Proficient in Microsoft Office (Word, Excel, PowerPoint, OneDrive) and 365 products

Proficient with video conferencing platforms such as Zoom and Microsoft Teams

Experience with customer relationship management (CRM) systems and sales pipelines

Proficient with presentation technology requirements

Proficient with project management tools

Proficient with Salesforce

Proficient with Expensify

Language

English proficiency – written and verbal

Other foreign languages where Planetree delivers services (e.g., Spanish, Arabic, French)

Diversity Statement

Planetree is a non-profit 501 (c) 3 organization. We work in over 30 different countries, and value diversity in our work and our workplace. In our work, we promote respect, inclusion, and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race, religion, creed, or orientation to join our mission-driven team.

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