Highmark Inc.
Director Sales & Service - HNAS
Highmark Inc., Phila, Pennsylvania, United States,
Company :
Highmark Inc.Job Description :JOB SUMMARY
This job leads a team of sales and account service functions in meeting or exceeding sales, retention, persistency, and profitability goals for his or her assigned division. The incumbent is responsible for the development of innovative sales and service strategies and provides oversight to the development of sales/service priorities and objectives and territorial marketing plans.
This role is specifically looking for someone who has sold stop loss and has TPA experience.
ESSENTIAL RESPONSIBILITIES
Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
Participate in the Development and responsible for the execution of the Sales and service strategy. Provide direction and oversight on sales priorities and objectives and territorial marketing plans. Analyze market data and collaborate with the marketing department to develop and implement strategies to address market needs and increase market penetration. Analyze major competitor strategies, identify market opportunities, and monitor changing patterns of competition. Collaborate with Underwriting to develop innovative strategies to address sales challenges and opportunities. Actively participate in the development of new products and the planning of corporate-wide sales and marketing strategies. Communicate strategy and company vision to staff and to representatives as necessary.
Drive Sales within assigned division. Oversee and coach Sales and Account Service Managers and Directors on broker and consultant relationship management. Provide the tools, resources, and support to help each member of the management team to meet or exceed his or her sales, retention, persistency and profitability goals. Lead management team in identifying and capitalizing on cross-selling opportunities of non-dental insurance products.
Attend sales and marketing conferences, legislative briefings to retain current knowledge and develop networking opportunities.
Other duties as assigned.
EDUCATION
Required
High School Diploma/GED
Preferred
Bachelor's Degree in Business Administration/Management or related field
EXPERIENCE
Required
7 - 10 years in Sales or Sales Account Management
To include
5 - 7 years in Sales Management
Preferred
10 - 15 years in Sales in the Employee Benefits Industry
To include
7 - 10 years in Sales Management in progressively higher roles
LICENSES AND CERTIFICATIONS
Required
State-specific Producer License Life, Accident & Health are required or must be obtained within 45 days of hire
SKILLS
Demonstrated knowledge of dental insurance products, industry, marketplace and regulatory environment
Strong customer orientation/focus skills
Strong interpersonal and relationship building skills
Excellent written and oral communication skills
Excellent negotiation, influencing and presentation skills
Strong problem solving skills
Strong organizational skills
Ability to interact effectively with senior level management
Travel Required
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Frequently
Works primarily out-of-the office selling products/services (sales employees)
Frequently
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Frequently
Lifting: 25 to 50 pounds
Occasionally
Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Pay Range Minimum:
$120,000.00
Pay Range Maximum:
$180,000.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
#J-18808-Ljbffr
Highmark Inc.Job Description :JOB SUMMARY
This job leads a team of sales and account service functions in meeting or exceeding sales, retention, persistency, and profitability goals for his or her assigned division. The incumbent is responsible for the development of innovative sales and service strategies and provides oversight to the development of sales/service priorities and objectives and territorial marketing plans.
This role is specifically looking for someone who has sold stop loss and has TPA experience.
ESSENTIAL RESPONSIBILITIES
Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.
Participate in the Development and responsible for the execution of the Sales and service strategy. Provide direction and oversight on sales priorities and objectives and territorial marketing plans. Analyze market data and collaborate with the marketing department to develop and implement strategies to address market needs and increase market penetration. Analyze major competitor strategies, identify market opportunities, and monitor changing patterns of competition. Collaborate with Underwriting to develop innovative strategies to address sales challenges and opportunities. Actively participate in the development of new products and the planning of corporate-wide sales and marketing strategies. Communicate strategy and company vision to staff and to representatives as necessary.
Drive Sales within assigned division. Oversee and coach Sales and Account Service Managers and Directors on broker and consultant relationship management. Provide the tools, resources, and support to help each member of the management team to meet or exceed his or her sales, retention, persistency and profitability goals. Lead management team in identifying and capitalizing on cross-selling opportunities of non-dental insurance products.
Attend sales and marketing conferences, legislative briefings to retain current knowledge and develop networking opportunities.
Other duties as assigned.
EDUCATION
Required
High School Diploma/GED
Preferred
Bachelor's Degree in Business Administration/Management or related field
EXPERIENCE
Required
7 - 10 years in Sales or Sales Account Management
To include
5 - 7 years in Sales Management
Preferred
10 - 15 years in Sales in the Employee Benefits Industry
To include
7 - 10 years in Sales Management in progressively higher roles
LICENSES AND CERTIFICATIONS
Required
State-specific Producer License Life, Accident & Health are required or must be obtained within 45 days of hire
SKILLS
Demonstrated knowledge of dental insurance products, industry, marketplace and regulatory environment
Strong customer orientation/focus skills
Strong interpersonal and relationship building skills
Excellent written and oral communication skills
Excellent negotiation, influencing and presentation skills
Strong problem solving skills
Strong organizational skills
Ability to interact effectively with senior level management
Travel Required
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Frequently
Works primarily out-of-the office selling products/services (sales employees)
Frequently
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Frequently
Lifting: 25 to 50 pounds
Occasionally
Disclaimer:
The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Pay Range Minimum:
$120,000.00
Pay Range Maximum:
$180,000.00
Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
)
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
#J-18808-Ljbffr