Complex Claims Director

Complex Claims Director - Third Party Administrator (TPA)Join us as a Complex Claims Director to grow your experience in Claims.Make your mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.How you will create an impactAs a claims professional, you are respected for your deep technical expertise and/or ability to oversee complex insurance losses, structures and claims processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.What you will need to succeedProvide superior customer service and investigate and provide oversight to complex TPA commercial property claims.Coverage review and determination on all files.Work with experts on construction, accounting, cause and origin etc.Negotiate settlement with insureds and attorneys.Work with insureds, attorneys, public adjusters, agents and brokers to resolve issues.Manage litigation files with proper direction.Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills.Some travel is required.10+ years work experience in claims preferably handling first party claims.Experience in General Commercial Property, Business Interruption, Real Estate, Public Entities, Manufacturing, Inland Marine, Boiler & Machinery, Builders Risk, Reinsurance, and Captive Programs is preferred.Multinational claim handling is a plus.Ability to communicate information clearly and concisely both orally and in writing.Strong interpersonal skills, effective time management and organizational skills.Proficient computer skills.Ready to take your career to the next level? We would love to hear from you.Functional Area:

CL - ClaimsEstimated Travel Percentage (%):

Up to 25%Relocation Provided:

NoAIG Claims, Inc.

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