Goodwill Industries of Orange County CA
Senior Manager Asset Protection and Safety
Goodwill Industries of Orange County CA, Santa Ana, California, United States, 92725
NOTE : Maximum range is provided as an example of the wage/salary range for each position and its earning capacity given factors such as time in position, longevity with the company education level, and performance experience. Newly entering employees should expect to enter at the minimum to midrange level, and not the cap which is for employees with tenure and above level skill sets in that position.
PURPOSE OF POSITION:
The Senior Manager Asset Protection and Safety provides guidance to all employees in the areas of Asset Protection, Safety, Procedure Compliance, Audit Compliance, Regulatory Compliance, and Physical Security.
SUPERVISION RECEIVED:
Reports directly to the Vice President of Risk and Compliance with considerable latitude for independent decision making in accordance with company policy and guidelines.
SUPERVISION EXERCISED:
Directly supervises Asset Protection Investigators and Security Operations Manager. Provides functional oversight and direction for all Asset Protection and Safety Department employees and operations, as needed.
DUTIES AND RESPONSIBILITIES:
Develop partnerships within the Asset Protection and Safety Department and with all employees to influence Asset Protection, Safety, and Procedural compliance.
Develop leadership teams through training and mentoring.
Assist the Vice President of Risk & Compliance with overseeing, coaching, and providing direction to the Asset Protection and Safety team.
Directly oversee the Asset Protection and Safety Programs for Donated Goods Retail, Transportation Services, Recycling Operations, Landmark Services, and Community Based Services.
Supervise and coach assigned Asset Protection and Safety team members in prevention, investigations, compliance enforcement, policy development, exception reporting, safety, goal setting, shoplifting, and tracking of KPIs.
Oversee Security Officers, Physical Security and Security Operations at all facilities as well as special events.
Assist in the development of department budgets and ensure control of expenses.
Improve operational systems, processes, efficiencies, and policies to support department and the Mission.
Facilitate monthly Asset Protection and Safety Committee meetings.
Maintain confidentiality related to investigations and other sensitive information.
Serve as an active member of emergency response teams and maintain a current response plan.
Monitor and analyze safety trends and implement programs designed to improve results and prevent injuries.
Develop and maintain ergonomic standards and testing for designated positions.
Supervise the Safety and Risk Specialist in ensuring compliance with post-incident investigations and corrective actions.
Conduct and manage company investigations and create records of investigations.
Educate and motivate all managers and employees to achieve Asset Protection and Safety goals.
Perform other job-related duties as required.
MINIMUM JOB REQUIREMENTS:
Bachelor’s Degree in related fields or equivalent experience.
Four years prior experience in physical security, audit, asset protection/loss prevention, and investigative services preferred.
Five years supervisory experience preferred.
Certified by Wicklander – Zulawski in Basic and Advanced interview courses.
Three-plus years’ experience with multiple locations, inventory control, and point of sale preferred.
Ability to work with minimum supervision.
Excellent writing skills and PC proficiency in MS Office.
Excellent interpersonal and communication skills.
Extensive knowledge of current laws relating to security, safety, and asset protection.
Valid California driver’s license, liability insurance, and acceptable DMV record.
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PURPOSE OF POSITION:
The Senior Manager Asset Protection and Safety provides guidance to all employees in the areas of Asset Protection, Safety, Procedure Compliance, Audit Compliance, Regulatory Compliance, and Physical Security.
SUPERVISION RECEIVED:
Reports directly to the Vice President of Risk and Compliance with considerable latitude for independent decision making in accordance with company policy and guidelines.
SUPERVISION EXERCISED:
Directly supervises Asset Protection Investigators and Security Operations Manager. Provides functional oversight and direction for all Asset Protection and Safety Department employees and operations, as needed.
DUTIES AND RESPONSIBILITIES:
Develop partnerships within the Asset Protection and Safety Department and with all employees to influence Asset Protection, Safety, and Procedural compliance.
Develop leadership teams through training and mentoring.
Assist the Vice President of Risk & Compliance with overseeing, coaching, and providing direction to the Asset Protection and Safety team.
Directly oversee the Asset Protection and Safety Programs for Donated Goods Retail, Transportation Services, Recycling Operations, Landmark Services, and Community Based Services.
Supervise and coach assigned Asset Protection and Safety team members in prevention, investigations, compliance enforcement, policy development, exception reporting, safety, goal setting, shoplifting, and tracking of KPIs.
Oversee Security Officers, Physical Security and Security Operations at all facilities as well as special events.
Assist in the development of department budgets and ensure control of expenses.
Improve operational systems, processes, efficiencies, and policies to support department and the Mission.
Facilitate monthly Asset Protection and Safety Committee meetings.
Maintain confidentiality related to investigations and other sensitive information.
Serve as an active member of emergency response teams and maintain a current response plan.
Monitor and analyze safety trends and implement programs designed to improve results and prevent injuries.
Develop and maintain ergonomic standards and testing for designated positions.
Supervise the Safety and Risk Specialist in ensuring compliance with post-incident investigations and corrective actions.
Conduct and manage company investigations and create records of investigations.
Educate and motivate all managers and employees to achieve Asset Protection and Safety goals.
Perform other job-related duties as required.
MINIMUM JOB REQUIREMENTS:
Bachelor’s Degree in related fields or equivalent experience.
Four years prior experience in physical security, audit, asset protection/loss prevention, and investigative services preferred.
Five years supervisory experience preferred.
Certified by Wicklander – Zulawski in Basic and Advanced interview courses.
Three-plus years’ experience with multiple locations, inventory control, and point of sale preferred.
Ability to work with minimum supervision.
Excellent writing skills and PC proficiency in MS Office.
Excellent interpersonal and communication skills.
Extensive knowledge of current laws relating to security, safety, and asset protection.
Valid California driver’s license, liability insurance, and acceptable DMV record.
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