U.S. Bank National Association
Senior Product Manager - talech Terminal
U.S. Bank National Association, Cincinnati, Ohio, United States, 45208
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job DescriptionWe're in search for a Senior Product Manager to lead our talech terminal product line. The senior product manager for talech terminal will evolve the vision, build and execute strategies to drive 10x growth of the product line.
Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
This individual will be responsible for:
PRODUCT P&L
Drive product profitability and performance, managing short- and long-term outcomes of the product line including connection to roadmap, objectives, key results, and strategic investments.
PRODUCT STRATEGY, VISION, AND PLANNING
Pull from market and competitive insights, customer needs, and internal business priorities to help shape the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
PERFORMANCE MEASUREMENT AND OPTIMIZATION
Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
Utilize performance metrics to drive towards progress on identified strategies and initiatives.
Influence and drive alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.
PRODUCT DEVELOPMENT
Drive product development and actively engage cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
Prioritize resources across developing new products and reimagining existing products.
CHANNEL ALIGNMENT AND MANAGEMENT
Gather competitive, customer, market, and internal business priorities to assess the performance of our product portfolios in each segment and develop solutions that drive growth and performance across digital and human channels.
Collaborate across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).
CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
Identify initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.
Demonstrate deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
Manage risks within the experience and portfolio through clear understanding of the current and future competitive, regulatory, financial and reputation risks.
Preferred Skills/Experience
3+ years of experience building, launching and supporting smart terminal solutions strongly preferred.
5+ years of experience building mobile applications strongly preferred.
5+ years of experience in building and executing product strategy strongly preferred.
Bachelor's degree, or equivalent work experience.
Typically five to seven years of relevant experience.
Advanced product management or similar experience.
Effective presentation, verbal and written communication skills.
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Job DescriptionWe're in search for a Senior Product Manager to lead our talech terminal product line. The senior product manager for talech terminal will evolve the vision, build and execute strategies to drive 10x growth of the product line.
Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
This individual will be responsible for:
PRODUCT P&L
Drive product profitability and performance, managing short- and long-term outcomes of the product line including connection to roadmap, objectives, key results, and strategic investments.
PRODUCT STRATEGY, VISION, AND PLANNING
Pull from market and competitive insights, customer needs, and internal business priorities to help shape the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
PERFORMANCE MEASUREMENT AND OPTIMIZATION
Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
Utilize performance metrics to drive towards progress on identified strategies and initiatives.
Influence and drive alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.
PRODUCT DEVELOPMENT
Drive product development and actively engage cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
Prioritize resources across developing new products and reimagining existing products.
CHANNEL ALIGNMENT AND MANAGEMENT
Gather competitive, customer, market, and internal business priorities to assess the performance of our product portfolios in each segment and develop solutions that drive growth and performance across digital and human channels.
Collaborate across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).
CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
Identify initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.
Demonstrate deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
Manage risks within the experience and portfolio through clear understanding of the current and future competitive, regulatory, financial and reputation risks.
Preferred Skills/Experience
3+ years of experience building, launching and supporting smart terminal solutions strongly preferred.
5+ years of experience building mobile applications strongly preferred.
5+ years of experience in building and executing product strategy strongly preferred.
Bachelor's degree, or equivalent work experience.
Typically five to seven years of relevant experience.
Advanced product management or similar experience.
Effective presentation, verbal and written communication skills.
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