Other Executive
Chief Operating Officer - Good Samaritan
Other Executive, West Palm Beach, Florida, United States, 33412
MARKET SUMMARY:
Good Samaritan Medical Center part of The Palm Beach Health Network
Good Samaritan Medical Center, located in the heart of West Palm Beach, is a 333-bed acute care hospital with a tradition of caring for over a century.
Good Samaritan has a full-service, around-the-clock emergency department, and three Cath/EP labs. We also have four da Vinci Robotic Surgery Systems to meet the needs of our patients in a minimally invasive approach.
In addition to general medical services, we offer a range of specialty services, including the following:
Cardiovascular
Stroke/Neurosciences
Oncology
Radiosurgery
Orthopedic and Spine Care
Partnership with Hospital for Special Surgery (HSS)
Emergency
Urology
Surgical Services
Robotic Surgery
Bariatric Surgery
Concierge Services
Women’s Services
Maternity
Lilly Pulitzer Birthing Suites
Breast Center
Outpatient Imaging
For the discerning patient, the hospital offers all-private, upscale units that combine quality medical care with personal comfort.
Awards and Distinctions include the following:
Cancer Care of Palm Beach accredited by the American College of Surgeons as an Integrated Network Cancer Program (INCP)
The Norma E. & Miles M. Zisson Comprehensive Breast Center of the Palm Beaches at Good Samaritan Medical Center is designated by the American College of Surgeons as a National Accreditation Program for Breast Centers (NAPBC)
Designated Breast Imaging Center of Excellence by the American College of Radiology (ACR)
Palm Beach Center for Orthopedics and Spine Care with Joint Commission Certification in the management of Spine Surgery, and Joint Replacement of Shoulder, Hip and Knee
Bariatric Metabolic Institute accredited by the American College of Surgeons as a Metabolic and Bariatric Accreditation and Quality Improvement Program (MBSAQIP)
Designated Lung Cancer Screening Clinic by the American College of Radiology (ACR)
Recipient of the Healthgrades Labor and Delivery Excellence Award for three years in a row
POSITION SUMMARY:
The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served. The Chief Operating Officer collaborates with the facility Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. He/she is accountable for departments’ direction and coordination.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He/she leads the development of progressive physician/facility strategies and executes plans to optimize the long-term potential of the facility.
Other specific challenges include:
Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
Establish a plan to address productivity, operational performance, staff retention and satisfaction.
Partner with medical staff to foster quality, efficiently provided care. Emerge as respected leader and decision-maker.
Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
Exhibit effective communication, presentation and listening skills to ensure facility-wide collaboration and coordination, especially as concerns physicians, employees, and the community.
Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
Ensure positive employee relations and trust through communication, education, consistency, and dependability.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.
Elevated level, complex problem-solving abilities both in groups and in one-on-one situations.
Demonstrated success in leading process improvement initiatives in a tertiary facility.
First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
Advanced expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.
Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A compelling reputation for sustained inclusive, trust-based physician relations.
Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
Experience in a system with excellent employee, physician and patient satisfaction, quality, and outcomes improvement programs.
An understanding of information systems as they pertain not only to accounting but also to decision support, cost management and revenue enhancement.
Professional Attributes
The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.
Capable of collaborating with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
One who is open to change and latest information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution.
A high orientation to detail with proven analytical and financial skills.
One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.
The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.
Personal Attributes
An individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making complex decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.
A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
Education/Certifications:
An undergraduate degree from a recognized and accredited institution is required and MBA/MHA or equivalent is preferred.
Compensation:
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel:
Minimal.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
#LI-AB5
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
#J-18808-Ljbffr
Good Samaritan Medical Center part of The Palm Beach Health Network
Good Samaritan Medical Center, located in the heart of West Palm Beach, is a 333-bed acute care hospital with a tradition of caring for over a century.
Good Samaritan has a full-service, around-the-clock emergency department, and three Cath/EP labs. We also have four da Vinci Robotic Surgery Systems to meet the needs of our patients in a minimally invasive approach.
In addition to general medical services, we offer a range of specialty services, including the following:
Cardiovascular
Stroke/Neurosciences
Oncology
Radiosurgery
Orthopedic and Spine Care
Partnership with Hospital for Special Surgery (HSS)
Emergency
Urology
Surgical Services
Robotic Surgery
Bariatric Surgery
Concierge Services
Women’s Services
Maternity
Lilly Pulitzer Birthing Suites
Breast Center
Outpatient Imaging
For the discerning patient, the hospital offers all-private, upscale units that combine quality medical care with personal comfort.
Awards and Distinctions include the following:
Cancer Care of Palm Beach accredited by the American College of Surgeons as an Integrated Network Cancer Program (INCP)
The Norma E. & Miles M. Zisson Comprehensive Breast Center of the Palm Beaches at Good Samaritan Medical Center is designated by the American College of Surgeons as a National Accreditation Program for Breast Centers (NAPBC)
Designated Breast Imaging Center of Excellence by the American College of Radiology (ACR)
Palm Beach Center for Orthopedics and Spine Care with Joint Commission Certification in the management of Spine Surgery, and Joint Replacement of Shoulder, Hip and Knee
Bariatric Metabolic Institute accredited by the American College of Surgeons as a Metabolic and Bariatric Accreditation and Quality Improvement Program (MBSAQIP)
Designated Lung Cancer Screening Clinic by the American College of Radiology (ACR)
Recipient of the Healthgrades Labor and Delivery Excellence Award for three years in a row
POSITION SUMMARY:
The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high-quality, cost-effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served. The Chief Operating Officer collaborates with the facility Chief Executive Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospital, mission, vision, goals and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. He/she is accountable for departments’ direction and coordination.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He/she leads the development of progressive physician/facility strategies and executes plans to optimize the long-term potential of the facility.
Other specific challenges include:
Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
Establish a plan to address productivity, operational performance, staff retention and satisfaction.
Partner with medical staff to foster quality, efficiently provided care. Emerge as respected leader and decision-maker.
Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
Create an environment that supports employee satisfaction, improved service, and quality. Initiate a strategic process that addresses continuous measurable improvement.
Exhibit effective communication, presentation and listening skills to ensure facility-wide collaboration and coordination, especially as concerns physicians, employees, and the community.
Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.
Ensure positive employee relations and trust through communication, education, consistency, and dependability.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer, or Chief Executive Officer in a progressive, financially sound hospital system.
Elevated level, complex problem-solving abilities both in groups and in one-on-one situations.
Demonstrated success in leading process improvement initiatives in a tertiary facility.
First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment.
Advanced expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.
Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A compelling reputation for sustained inclusive, trust-based physician relations.
Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives.
Experience in a system with excellent employee, physician and patient satisfaction, quality, and outcomes improvement programs.
An understanding of information systems as they pertain not only to accounting but also to decision support, cost management and revenue enhancement.
Professional Attributes
The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues.
Capable of collaborating with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment.
One who is open to change and latest information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution.
A high orientation to detail with proven analytical and financial skills.
One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes.
The capacity, maturity, stature, and communication skills to eventually assume a more senior leadership role in a hospital system.
An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.
Personal Attributes
An individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making complex decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.
A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
Education/Certifications:
An undergraduate degree from a recognized and accredited institution is required and MBA/MHA or equivalent is preferred.
Compensation:
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.
Travel:
Minimal.
Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
#LI-AB5
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
#J-18808-Ljbffr