JPMorgan Chase & Co
Quantitative Analytics Director: Point of Sale Fraud Token Capabilities
JPMorgan Chase & Co, Wilmington, Delaware, us, 19894
JOB DESCRIPTIONThe Point of Sale Fraud Strategy team encompasses strategy managers and analysts with the responsibility of managing fraud losses across Chase Credit Card and Chase Debit Card portfolios. We are focused on the strategic vision to drive complex quantitative and qualitative analysis of fraud trends, and the development of mitigation strategies. We are also responsible for driving a strong culture of controls to ensure a strong operational and risk environment.
As a Quantitative Analytics Director on the Point of Sale Token Capabilities team, you will have the opportunity to lead a forward-thinking team of analysts. Your role will be pivotal in preventing token plastics fraud through innovative analytics, advanced machine learning models, and enhanced fraud decision platforms. You will collaborate with various business partners to promote benefits in all aspects of fraud prevention by advancing technology capabilities, identifying new data sources to improve fraud models, and refining analytic techniques. This role will challenge you to analyze big data, understand complex systems, identify opportunities, create solutions, and lead large-scale projects.
Job Responsibilities
Understand and manage the full lifecycle of tokens and tokenization, identifying improvement opportunities and executing on them.
Coach a small team of quantitative analysts charged with designing token-related fraud controls.
Partner with Product leads in Connected Commerce to drive fraud-based design in support of key projects and bank growth initiatives.
Identify business opportunities by performing complex analysis and data mining, while ensuring data integrity, and synthesizing and communicating findings to business partners and senior management.
Provide clear and concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management.
Required qualifications, capabilities, and skills
Bachelor's (OR related work experience) in a quantitative discipline in a financial services organization.
8 years experience in fraud/risk/payments or related field.
Proven track record in solving business problems, and/or Project Management Skills - well-organized, structured approach. Ability to achieve tight timelines on complex deliverables.
Advanced understanding of Python, SAS, and SQL.
Ability to query large amounts of data and transform the raw data into actionable management information.
Strong communication and interpersonal skills with ability to interact with individuals across departments/functions and with senior-level executives.
Preferred qualifications, capabilities, and skills
Master's degree (OR related work experience) in a quantitative discipline preferably in a financial services organization.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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As a Quantitative Analytics Director on the Point of Sale Token Capabilities team, you will have the opportunity to lead a forward-thinking team of analysts. Your role will be pivotal in preventing token plastics fraud through innovative analytics, advanced machine learning models, and enhanced fraud decision platforms. You will collaborate with various business partners to promote benefits in all aspects of fraud prevention by advancing technology capabilities, identifying new data sources to improve fraud models, and refining analytic techniques. This role will challenge you to analyze big data, understand complex systems, identify opportunities, create solutions, and lead large-scale projects.
Job Responsibilities
Understand and manage the full lifecycle of tokens and tokenization, identifying improvement opportunities and executing on them.
Coach a small team of quantitative analysts charged with designing token-related fraud controls.
Partner with Product leads in Connected Commerce to drive fraud-based design in support of key projects and bank growth initiatives.
Identify business opportunities by performing complex analysis and data mining, while ensuring data integrity, and synthesizing and communicating findings to business partners and senior management.
Provide clear and concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management.
Required qualifications, capabilities, and skills
Bachelor's (OR related work experience) in a quantitative discipline in a financial services organization.
8 years experience in fraud/risk/payments or related field.
Proven track record in solving business problems, and/or Project Management Skills - well-organized, structured approach. Ability to achieve tight timelines on complex deliverables.
Advanced understanding of Python, SAS, and SQL.
Ability to query large amounts of data and transform the raw data into actionable management information.
Strong communication and interpersonal skills with ability to interact with individuals across departments/functions and with senior-level executives.
Preferred qualifications, capabilities, and skills
Master's degree (OR related work experience) in a quantitative discipline preferably in a financial services organization.
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
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