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Kalyan Hospitality LLC

Director of Sales

Kalyan Hospitality LLC, Hillsboro, Oregon, United States, 97104


ESSENTIAL FUNCTIONS:The Director of Sales for Home2 Suites by Hilton Portland Hillsboro works closely with the sales team to execute the following tasks:

Conducting direct selling activities in accordance with assigned sales activity and room night production goals.

Analyzing and understanding the competition's strengths and weaknesses for assigned market segments and successfully directing marketing activities against each.

Practicing effective telemarketing.

Skilled in making sales calls; can properly qualify a prospect, determine demand potential, present features/benefits that match prospect needs, and gain 'next step' commitment or 'closing.'

Knowledgeable of local area including special attractions, competing hotel facilities, restaurants, etc.

Familiar with all 'business' in the market, where that 'business' stays, and why.

Knowledgeable of hotel facilities including guest room and function room size and occupancy limits; effectively communicating hotel products to guests.

Knowledgeable of hotel meeting room capabilities, catering options, and audio/visual (for specific hotels); knowledgeable of local meeting facilities and referring guests when appropriate.

Knowledgeable of reservation procedures, including group blocks, central reservations system, property management system, etc.; can check a guest in or out of the hotel.

Knowledgeable in billing and credit policies and procedures.

Understands and effectively analyzes/oversees hotel/group booking pace to maximize yield.

Cultivating lead sources for own hotels, as well as for other Kalyan hotels.

Ensuring group rooms control log is current and effectively utilized.

Ensuring the meeting room/function book is current and meeting space is effectively utilized.

Directly soliciting business and effectively handling solicitations; skillfully managing relationships with hotel’s top accounts and identifying and maintaining constant communication with the hotel’s key accounts.

Actively selling room nights through outside sales calls, telemarketing, site tours, etc.

Actively selling to in-house guests (greeting tours, talking with guests at continental breakfast to surface additional leads, etc.).

Ensuring sales contracts meet hotel standards.

Maintaining accurate sales files, production reports, and trace system.

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