Claire's
Director, HRIS
Claire's, Hoffman Estates, Illinois, us, 60179
The Director, HRIS leads the development and implementation of the Company’s HRIS strategy related to the management and optimization of our HR systems, including Workday, ADP, and Cornerstone. This role is a hands-on leader that will ensure system reliability, integration of HRIS with other business processes, compliance with labor laws and data protection regulations, reporting and analytics that support HR and Business leaders in decision making, and thoughtful and strategic vision for future system enhancements which drive business results.
Main Responsibilities
Manage the overall design, implementation, delivery, and support of the organization’s HR systems and develop and execute plans for enhancing HR and related system processes
Work with functional and technical teams to coordinate system updates with other tools or systems
Support the development of strategies to increase accuracy of worker data, efficiency of business processes and ongoing simplification and enhancement of the employee experience
Lead and manage highly complex HR information systems projects that affect multiple functional groups and/or across of Prime through effective consultation, communication, and project management
Coordinate with other project stakeholders to support change management efforts
Provide mentorship and development to HR Technology team; drive the deepening and broadening of system knowledge and experience across the team
Direct daily operations, supervise team, and serve as the SME for all HR Information Systems
Plan for and address capacity needs to support execution of deliverables
Ensure team effectiveness through compliant and efficient workflows, streamlined processes and appropriate work assignments
Manage escalated critical and complex issues; provide proactive solutions and determine appropriate course of action and escalation as needed
Build collaborative relationships at all levels across the business resulting in stakeholder alignment, improved communication strategies and overall satisfaction with HR technology systems and related processes
Manage the governance process to ensure demands are prioritized appropriately; escalate conflicting priorities to enable strategic and holistic decision-making around HR resources; provide transparency to HR and business around HR technology work
Manage and coordinate end to end Workday release cycles
Effectively manage engagement with vendors, including ongoing evaluation of system usage, communication, and issue resolution
Lead the evaluation and selection of new vendors and/or additional investment in existing vendors, aligning with IT and other functions as needed
Maintain and build knowledge of HR technology trends, best practices, and capabilities; promote a culture of continuous improvement
Qualifications
Bachelor's degree in Human Resources, Business Information Systems, or a related field. Master’s degree preferred
8+ years of progressive work experience with HRIS and Payroll, including 3+ years’ experience managing a team
Experience working in a complex, global environment
Experience working with multiple human capital management (HCM) and payroll products, including Workday and ADP, which cut across the employee lifecycle including Recruiting, Onboarding, Time/Attendance, etc.
Experience with data analytics using Excel or similar products. Advanced skills with Microsoft Office (Access, PowerPoint and Excel);
Demonstrated change management skills, including the ability to effectively and proactively inform, influence, and educate leadership, cross-functional stakeholders and team members;
Customer Service orientation and ability to build and maintain positive cross-functional relationships;
Strong analytical execution with thoroughness, accuracy, and focus on data integrity;
Systems implementation experience and strong project management skills;
Understanding of HR, Payroll, Finance, and IT business processes and how they impact HR systems;
Effective written and verbal communication skills, including the ability to explain data and findings to a non-technical audience;
Innovative thinker and agile learner who applies past learnings with current data to generate improvements to business processes and functionality;
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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Main Responsibilities
Manage the overall design, implementation, delivery, and support of the organization’s HR systems and develop and execute plans for enhancing HR and related system processes
Work with functional and technical teams to coordinate system updates with other tools or systems
Support the development of strategies to increase accuracy of worker data, efficiency of business processes and ongoing simplification and enhancement of the employee experience
Lead and manage highly complex HR information systems projects that affect multiple functional groups and/or across of Prime through effective consultation, communication, and project management
Coordinate with other project stakeholders to support change management efforts
Provide mentorship and development to HR Technology team; drive the deepening and broadening of system knowledge and experience across the team
Direct daily operations, supervise team, and serve as the SME for all HR Information Systems
Plan for and address capacity needs to support execution of deliverables
Ensure team effectiveness through compliant and efficient workflows, streamlined processes and appropriate work assignments
Manage escalated critical and complex issues; provide proactive solutions and determine appropriate course of action and escalation as needed
Build collaborative relationships at all levels across the business resulting in stakeholder alignment, improved communication strategies and overall satisfaction with HR technology systems and related processes
Manage the governance process to ensure demands are prioritized appropriately; escalate conflicting priorities to enable strategic and holistic decision-making around HR resources; provide transparency to HR and business around HR technology work
Manage and coordinate end to end Workday release cycles
Effectively manage engagement with vendors, including ongoing evaluation of system usage, communication, and issue resolution
Lead the evaluation and selection of new vendors and/or additional investment in existing vendors, aligning with IT and other functions as needed
Maintain and build knowledge of HR technology trends, best practices, and capabilities; promote a culture of continuous improvement
Qualifications
Bachelor's degree in Human Resources, Business Information Systems, or a related field. Master’s degree preferred
8+ years of progressive work experience with HRIS and Payroll, including 3+ years’ experience managing a team
Experience working in a complex, global environment
Experience working with multiple human capital management (HCM) and payroll products, including Workday and ADP, which cut across the employee lifecycle including Recruiting, Onboarding, Time/Attendance, etc.
Experience with data analytics using Excel or similar products. Advanced skills with Microsoft Office (Access, PowerPoint and Excel);
Demonstrated change management skills, including the ability to effectively and proactively inform, influence, and educate leadership, cross-functional stakeholders and team members;
Customer Service orientation and ability to build and maintain positive cross-functional relationships;
Strong analytical execution with thoroughness, accuracy, and focus on data integrity;
Systems implementation experience and strong project management skills;
Understanding of HR, Payroll, Finance, and IT business processes and how they impact HR systems;
Effective written and verbal communication skills, including the ability to explain data and findings to a non-technical audience;
Innovative thinker and agile learner who applies past learnings with current data to generate improvements to business processes and functionality;
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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