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Crossroadscarecenter

Admissions and Marketing Director

Crossroadscarecenter, Kenosha, Wisconsin, United States, 53142


Admissions and Marketing Director:

The Admissions and Marketing Director is responsible for reviewing and preparing for new admissions in accordance with established policies and procedures. The incumbent will also be responsible for maintaining relations with community partners, family members, and personnel.Essential Duties and Responsibilities:Assist in interviewing residents/guardians/sponsors and obtaining required admission information and signatures.Assist in the resident admission orientation program in accordance with our established policies and procedures.Admit and prepare identification records for residents in accordance with our established policies and procedures.Admit, transfer, and discharge residents in accordance with established policies and procedures.Provide residents with admission information packet (e.g., resident rights, notice of privacy practices, admissions contracts, etc.).Maintain an accurate record of available bed and census.Abstract information from records as authorized/required for insurance companies.Notify nursing when the resident has arrived at the facility to assure that a member of the nursing staff escorts the resident to his/her assigned room.Assume the administrative authority, responsibility, and accountability of performing the assigned administrative duties.Maintain confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.Develop, schedule and guide tours/personnel throughout the facility.Keep a supply of brochures and other printed materials readily available for persons requesting such data.Maintain an adequate liaison with families, residents, and the community.Plan and implement special events that serve to advance staff, resident, and community relations.Attend and participate in workshops, seminars, etc., as approved.Perform other duties as assigned.QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.Must possess, as a minimum, a high school diploma or GED.Be knowledgeable with Microsoft Office (Outlook, Word, Excel).Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents, staff, and visitors, based on whatever maturity level at which they are currently functioning.The position requires previous nursing home experience in sales and marketing.

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