Agil3 Technology Solutions (A3T)
Director of Operations (Vice-President)
Agil3 Technology Solutions (A3T), Falls Church, Virginia, United States, 22042
Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations, ensuring our customers, employees, and other stakeholders are the focal point of all decisions and actions.
Join A3T and watch your career soar!
Results-driven senior management professional with a proven record of supporting the DoD, Intelligence, and Civil Communities: Manage the full life-cycle of multiple concurrent contracts (prime and sub), across multiple customer organizations, encompassing multiple functional disciplines (i.e., Cybersecurity and Information Technology) and at geographically disparate locations. Provide oversight for contracts management, financial management, security management, technical performance, customer relations, communications and reporting, deliverables, and personnel development. Successfully grow corporate revenue, profit and staff, identifying and capturing new opportunities, executing contracts (including organic growth) and the capture of follow-on business. The Operations Leader must be able to work and lead in a fast-paced growth environment.
Essential Duties & Responsibilities:
Manage all phases of a P&L center providing IT, Cybersecurity and Intelligence.
Oversee all phases of delivery, ensuring all positions are fully staffed, time accounting, contract management, reporting, customer relations, risk management, project execution and deliverables, and new/organic business growth.
Develop and execute organic growth models, maintaining and improving revenue and operating margin goals.
Support new business development growth models, working hand-in-hand with the business development team.
Manage company areas of Program Management Operations (PMO). Coach and develop team in all areas of performance including, but not limited to quality, quantity, productivity and leadership.
Manage day-to-day tasks to achieve department goals and serve as a link between General Management and department employees.
Provide direct supervision over programs and to team/task leads, oversee work plans and fulfillment of deliverables, ensure quality services and positive client communications, and oversee team/task leads in responding to urgent requests as well as routine operations in a high-tempo, dynamic team.
Maintain understanding of connections among the work of the teams and collaborate with industry partners (prime and sub).
Build relationships and partnerships with internal/external customers, including industry business and government leaders through which the company can anticipate growth, define requirements, and help determine best solutions.
Demonstrate impeccable customer service skills; manage customer situations; respond promptly to customer needs; solicit customer feedback to improve service.
Present monthly/quarterly Program Management Reviews, demonstrating achievement levels and goals.
Hire, train, develop and retain a diverse workforce. Write and conduct performance evaluations, make employment decisions, set performance goals and objectives for assigned team.
Qualifications: Key Management Traits Required:
Federal Government, Business, and Technical acumen to assist with new business growth and service delivery.
Customer and Industry Relationship Management Skills/Expertise.
Operations process improvement recommendations and implementation to achieve efficiencies and cost savings.
Effective problem-solving skills used to identify and resolve day-to-day operation and employee relations problems.
5 to 10 years’ management experience working in an Operational role.
Demonstrated knowledge of Corporate and Technical (IT and Cyber Security) and functional skills needed to do the job.
Ability to inspire trust, delegate responsibility and provide direction to staff/employees.
Ability to proactively develop and maintain solid business and Industry partnerships in the Business, IT and Cyber Security domains.
Ensure success in balancing the company and customer needs with the legal and financial expectations of the organization.
Must have the ability to adapt and be flexible to unexpected circumstances.
Proven ability to relate the vision of the organization to the employees so that productivity is maintained.
Ability to think strategically and identify critical success factors when developing management and technical strategy and plans.
Demonstrated ability to express ideas and concepts clearly and concisely verbally and in writing.
Demonstrated leadership skills to effectively develop and lead high performing Information Technology and Cyber Security teams.
Analytical Expertise:
Demonstrated analytical aptitude to identify opportunities for positive change.
Demonstrated problem identification and resolution skills.
Ability to apply assessment measurement and evaluation techniques to ensure processes meet business needs.
Ability to solve complex problems using multiple problem-solving tools and techniques.
Required Knowledge, Skills and Abilities:
Must be a U.S. Citizen; Security Clearance desired.
Bachelor’s degree in a related field required; Higher level degree desired.
5 to 10 years of demonstrated expertise managing the full life-cycle of multiple concurrent contracts.
Federal Government Contract Management expertise.
Demonstrated experience of corporate operations, processes, functions and activities.
Knowledge and expertise managing program P&L.
Proven experience managing all phases of staffing and recruiting.
Excellent written and verbal communication skills.
Able to multi-task, with demonstrated organizational, detail orientation, prioritization and time management skills.
Ability to work effectively in a team-oriented, high demand and fast-paced environment.
Ability to maintain high level of confidentiality.
Solid communication skills to effectively deal with various levels of management.
Demonstrated interpersonal skills to work effectively in a team environment.
Effective listening skills to ensure understanding of instructions.
Familiarity with a variety of office equipment and software packages.
Demonstrated effective project management, presentation, negotiation and persuasion skills.
Ability to collaborate with clients and colleagues to ensure needed business outcomes.
Other Position Considerations:
Travel may be required to attend work-related meetings.
May be required to work a flexible schedule for customer service levels.
Required to read and follow all company policies and procedures.
Support and model the company values at all times.
Company Overview
Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A3T is experiencing industry-leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country.
A3T offers excellent benefits to enhance work-life balance, including:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term & Long-Term Disability
401k Retirement Savings Plan with Company Match
Paid Holidays
Paid Time Off (PTO)
Tuition and Professional Development Assistance
Parking/Travel Reimbursement (metropolitan areas)
It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.
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Join A3T and watch your career soar!
Results-driven senior management professional with a proven record of supporting the DoD, Intelligence, and Civil Communities: Manage the full life-cycle of multiple concurrent contracts (prime and sub), across multiple customer organizations, encompassing multiple functional disciplines (i.e., Cybersecurity and Information Technology) and at geographically disparate locations. Provide oversight for contracts management, financial management, security management, technical performance, customer relations, communications and reporting, deliverables, and personnel development. Successfully grow corporate revenue, profit and staff, identifying and capturing new opportunities, executing contracts (including organic growth) and the capture of follow-on business. The Operations Leader must be able to work and lead in a fast-paced growth environment.
Essential Duties & Responsibilities:
Manage all phases of a P&L center providing IT, Cybersecurity and Intelligence.
Oversee all phases of delivery, ensuring all positions are fully staffed, time accounting, contract management, reporting, customer relations, risk management, project execution and deliverables, and new/organic business growth.
Develop and execute organic growth models, maintaining and improving revenue and operating margin goals.
Support new business development growth models, working hand-in-hand with the business development team.
Manage company areas of Program Management Operations (PMO). Coach and develop team in all areas of performance including, but not limited to quality, quantity, productivity and leadership.
Manage day-to-day tasks to achieve department goals and serve as a link between General Management and department employees.
Provide direct supervision over programs and to team/task leads, oversee work plans and fulfillment of deliverables, ensure quality services and positive client communications, and oversee team/task leads in responding to urgent requests as well as routine operations in a high-tempo, dynamic team.
Maintain understanding of connections among the work of the teams and collaborate with industry partners (prime and sub).
Build relationships and partnerships with internal/external customers, including industry business and government leaders through which the company can anticipate growth, define requirements, and help determine best solutions.
Demonstrate impeccable customer service skills; manage customer situations; respond promptly to customer needs; solicit customer feedback to improve service.
Present monthly/quarterly Program Management Reviews, demonstrating achievement levels and goals.
Hire, train, develop and retain a diverse workforce. Write and conduct performance evaluations, make employment decisions, set performance goals and objectives for assigned team.
Qualifications: Key Management Traits Required:
Federal Government, Business, and Technical acumen to assist with new business growth and service delivery.
Customer and Industry Relationship Management Skills/Expertise.
Operations process improvement recommendations and implementation to achieve efficiencies and cost savings.
Effective problem-solving skills used to identify and resolve day-to-day operation and employee relations problems.
5 to 10 years’ management experience working in an Operational role.
Demonstrated knowledge of Corporate and Technical (IT and Cyber Security) and functional skills needed to do the job.
Ability to inspire trust, delegate responsibility and provide direction to staff/employees.
Ability to proactively develop and maintain solid business and Industry partnerships in the Business, IT and Cyber Security domains.
Ensure success in balancing the company and customer needs with the legal and financial expectations of the organization.
Must have the ability to adapt and be flexible to unexpected circumstances.
Proven ability to relate the vision of the organization to the employees so that productivity is maintained.
Ability to think strategically and identify critical success factors when developing management and technical strategy and plans.
Demonstrated ability to express ideas and concepts clearly and concisely verbally and in writing.
Demonstrated leadership skills to effectively develop and lead high performing Information Technology and Cyber Security teams.
Analytical Expertise:
Demonstrated analytical aptitude to identify opportunities for positive change.
Demonstrated problem identification and resolution skills.
Ability to apply assessment measurement and evaluation techniques to ensure processes meet business needs.
Ability to solve complex problems using multiple problem-solving tools and techniques.
Required Knowledge, Skills and Abilities:
Must be a U.S. Citizen; Security Clearance desired.
Bachelor’s degree in a related field required; Higher level degree desired.
5 to 10 years of demonstrated expertise managing the full life-cycle of multiple concurrent contracts.
Federal Government Contract Management expertise.
Demonstrated experience of corporate operations, processes, functions and activities.
Knowledge and expertise managing program P&L.
Proven experience managing all phases of staffing and recruiting.
Excellent written and verbal communication skills.
Able to multi-task, with demonstrated organizational, detail orientation, prioritization and time management skills.
Ability to work effectively in a team-oriented, high demand and fast-paced environment.
Ability to maintain high level of confidentiality.
Solid communication skills to effectively deal with various levels of management.
Demonstrated interpersonal skills to work effectively in a team environment.
Effective listening skills to ensure understanding of instructions.
Familiarity with a variety of office equipment and software packages.
Demonstrated effective project management, presentation, negotiation and persuasion skills.
Ability to collaborate with clients and colleagues to ensure needed business outcomes.
Other Position Considerations:
Travel may be required to attend work-related meetings.
May be required to work a flexible schedule for customer service levels.
Required to read and follow all company policies and procedures.
Support and model the company values at all times.
Company Overview
Agil3 Technology Solutions LLC ("A3T") is a Northern Virginia based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. A3T is experiencing industry-leading recognition and growth. In addition to the CEO’s recognition as an “All-Star Entrepreneur”, A3T is recognized by Inc Magazine as one of the fastest growing companies in the country.
A3T offers excellent benefits to enhance work-life balance, including:
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term & Long-Term Disability
401k Retirement Savings Plan with Company Match
Paid Holidays
Paid Time Off (PTO)
Tuition and Professional Development Assistance
Parking/Travel Reimbursement (metropolitan areas)
It is the policy of A3T to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations.
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