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The Melt

General Manager

The Melt, San Diego, California, United States, 92189


At The Melt, we do things differently. We believe in challenging the stereotypes and roadblocks associated with some QSR, Fast Casual, and Food Service careers. We believe that a career in the Food Service industry is a fast-paced and exhilarating experience that not everyone is cut out for.

At The Melt, our number one priority is simple; deliver experiences so great our guests and crew members say I Love It Here. We provide the opportunity to pursue your success by offering comprehensive training that teaches you how to deliver I Love It Here experiences to our guests and crew members.

We are seeking experienced food service professionals to support our current and future growth needs as

General Manager .

Reports to:

Regional/District Manager

Position Summary : As a General Manager, you plan and direct all restaurant operations. You maintain high standards of food quality, guest service and satisfaction, operational efficiency, and staffing in a clean and safe restaurant. You ensure the efficient and profitable business performance of the restaurant and the optimal utilization of staff and resources.

Your responsibilities include, but are not limited to the following:

Talent Excellence

Build and Manage Talent

Recruits and hires talent who are brand right, a fit to our culture and the position

Retains top-talent

Effectively on-boards newly hired talent and ensures thorough training by utilizing current training tools and process

Measures and rewards performance and plans for succession

Coach and Develop

Provides continuous feedback and coaching to managers and crewmembers

Oversees and manages the disciplinary action process for underperforming crew

Engage and Inspire

Creates a culture of collaboration, teamwork, and empowerment

Leads with integrity and delivers on commitments

Results Excellence

Manages Execution

Schedules and allocates labor across the restaurant/stations

Oversees inventory, ordering, and cash management

Ensures compliance with all applicable state and federal laws

Focus on Guests

Consistently searches for ways to improve guest service

Empowers the crew to say YES to the guest

Thinking Excellence

Employs Financial Acumen

Understands the meanings of Key Performance Indicators (KPIs)

Knows the trade area and understands competitors' strengths and weaknesses

Make Sound Decisions

Defines the issue(s), identifies root causes and ties decisions to strategy

Qualifications

Must have at least 3-5 years of Restaurant Management experience with two years as a General Manager

Must have strong interpersonal skills and leadership skills

Must have strong Communication skills

Must have strong business acumen

Must have experience and knowledge of both front of the house and back of the house operations

Must be able to lift 25-50 lbs.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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