La Bella Fleur Healthcare Center and Birthing...
Clinical Director of Operations
La Bella Fleur Healthcare Center and Birthing..., Greenwood Village, Colorado, United States,
JOB SUMMARY:
The Clinical Director of Operations is responsible for the direction and leadership of operational, financial, programmatic, and human resources related activities for the operations of assigned clinics. This includes establishing, meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives for La Bella Fleur Birthing Hospital. The position provides direction and leadership to ensure La Bella Fleur Birthing Hospital meets the ‘Quadruple Aim’ of achieving great, high quality outcomes within an efficient cost structure, ensuring a positive patient experience and access to care while improving the work environment for providers and staff. While the range of duties and responsibilities is broad and varied, the position’s major responsibility is directing operations, budgeting, financial management, and human resource management.
The Clinical Director works closely with a variety of stakeholders, coordinating the activities of Ambulatory Operations across the enterprise. The Clinical Director of Operations serves as the programmatic and operational leader for La Bella Fleur Operations and is responsible to the Vice President, Primary care and President and works closely with La Bella Fleur employees and leaders.
ESSENTIAL FUNCTIONS:
Departmental Leader:
Provides an experience and environment of patient- and family-centered care.
Interprets impact of broad scope organizational change for staff and develops change strategies for successful implementation.
Incorporates La Bella Fleur Healthcare vision, missions and values in goals and programs within Ambulatory Operations.
Develops and manages operational initiatives with measurable outcomes.
Formulates objectives, goals and strategies collaboratively with other stakeholders.
Financial Manager:
Actively seeks opportunities to improve financial outcomes, engaging staff in the process.
Establishes annual financial goals and actively uses benchmarking to high performing systems in similar area of expertise to set annual targets.
Monitors and analyzes financial data and utilizes for decisions regarding FTE’s, staffing and operational budget.
Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.
Creates business plan(s), justifying variances and analyzing cost benefit of programs.
Directs and provides guidance to managers to effectively allocate resources based on patient volume, space availability, budget constraints, and program priorities, goals and objectives.
Articulates to staff the budget and the context within the organizational financials.
Administrative Leader:
Contribute to the success of the UW Health by providing leadership, direction and coordination of operations, finances and human resources for area of responsibility.
Manage and direct all activities within area of responsibility.
Continually assesses all services, identifies problems, utilizes data to analyze and propose innovative approaches for solutions.
Maintain records related to operations and services that are complete, accurate, available, and in compliance with all legal, regulatory, and policy requirements.
Engages staff and other stakeholders in continuous improvement of systems and processes; manages resources for staff participation in improvement work activities.
Ensures effective facilitation of improvement teams and development of leadership skills to ensure overall effectiveness of the meetings.
Organizes and prioritizes time and resources to manage efficiency. Appropriately delegates.
Remains current of new trends and best practices and incorporates into Ambulatory Operations practices and programs.
Articulates and enforces standards for quality/safe patient care.
Develops and implements innovative systems and processes that improve staff and patient quality and safety.
Demonstrates achievable and measurable results and develops action plans for improvement.
Initiates, monitors and enforces regulatory requirements.
Holds self and others accountable to policy, standards and commitments and provides timely follow through on questions and concerns.
Ensures development of Ambulatory Operations initiatives to improve patient satisfaction and family centered care.
Develops and implements clinical outcome measures for quality improvement, cost and complication reduction, and the implementation of evidence-based medicine.
Incorporates the use of evidence based practice and appreciative inquiry into program development and improvement activities.
Actively listens to staff ideas and concerns, assesses others communication styles and adapts to them.
Effectively facilitates meetings at Operations and organizational level.
Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods.
Articulates and presents data, information and ideas in a clear and concise manner.
Communicates opinions and ideas in a nonthreatening and nonjudgmental manner to staff, peers and others.
Communicates with physicians, academic department leaders, and senior administrators to maintain coordination with other La Bella Fleur Healthcare Programs.
Demonstrates empathy and concern while ensuring Operations goals are met.
Manages the complex interdepartmental and interdisciplinary relationships to assure collaboration and effective/efficient operations within Operations.
Creates an environment that encourages diverse opinion, recognizes differences and incorporates into process and services.
Exhibits awareness of personal attitudes and beliefs, recognizing its effect on response to others.
Creates a culture and systems for recognizing and rewarding staff, management team members to ensure a high performance, customer service-oriented work environment.
Resource Manager:
Creates and maintains a satisfying workplace that fosters professional growth and job satisfaction for all members of the healthcare team.
Interviews to select top talent, matching Ambulatory Operations needs with appropriate skill sets.
Develops and implements recruitment and retention strategies that support a culture of leadership.
Identifies and addresses own professional growth needs.
Assesses manager and staff development needs, identifies goals and provides resources.
Identifies lack of competency in performance and establishes a plan which includes goals, interventions and measures.
Maintains membership in professional organization(s) to develop knowledge and resources through networking, continuing education, and participation in national, regional, and/or local activities.
Ensures integration of ethical standards and core values into everyday work activities.
Educator/Research Facilitator:
Provides opportunities to aspiring clinicians and leaders to develop skills to meet career goals.
Contributes to a learning environment by providing educational and research experiences to students, residents, fellows, and faculty.
Critical Interfaces:
Leads and/or serves on a variety of appropriate internal and external committees to represent Ambulatory Operations.
Serves as a representative of Operations to La Bella Fleur Healthcare in order to facilitate the shared interests and relationship between the parties.
MINIMUM QUALIFICATIONS:
Education:
Bachelor’s degree in a relevant subject area such as Business, Healthcare Administration, or a related field. Graduation with a Master’s Degree in Business Administration or a related field is required.
Prior experience in Healthcare Preferred.
An equivalent combination of education and experience will also be considered.
CERTIFICATES, LICENSES, AND REGISTRATIONS REQUIREMENTS:
Required:
Current Adult/Infant CPR and Neonatal Resuscitation Certification Completion.
Required:
R.N. License or higher.
Experience:
Five (5) years of relevant experience in the management of ambulatory services and/or programs.
Strong leadership, communication, and analytical skills. Must be able to communicate with and manage well at all levels of the organization and with staff at remote locations essential.
Must always maintain a positive attitude, be a role-model for staff and lead by example. Our organization flourishes when we have a good/strong team and a supportive culture.
At least five to ten years of financial and management experience in a facility with at least 150 staff members. Must be willing to learn the day-to-day of administrative operations.
Must have knowledge of federal and state legal and regulator requirements related to Human Resource functions, to include Title VII, DFEH regulations, ERISA, NLRA, and Title 22.
Must have knowledge of and a demonstrated ability in financial management and reporting, quality improvement processes, and human resource management.
Strong knowledge of and interest in Ob/Gyn Clinic, Health, and Wellness.
Must possess ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency. Must be results-oriented.
Knowledge of:
Office administrative and management practices and procedures.
Principles and practices of sound business communication.
Correct English usage, including spelling, grammar, and punctuation.
Company organization, rules, policies, and procedures, including travel/training and expense reporting.
Basic functions of public agencies, including the role and responsibilities of a public governing board.
Rules and regulations for the conduct of public meetings.
The Company personnel rules, policies and labor contract provisions.
Budgeting, record keeping, filing and purchasing practices and procedures.
MSOffice (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, SharePoint, ADP and any other Company software.
PHYSICAL REQUIREMENTS:
Ability to Pass 7-year Background Check.
Ability to Pass Physical.
Ability to Pass Drug Screen.
BENEFITS:
Affordable Medical, Dental, and Vision insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Employee Assistance Program (EAP) support.
10 paid holidays, including floating holidays and birthdays.
Generous PTO.
Matching 401k (or 403b for a nonprofit).
Continuing education benefits.
Free Gym Membership to LifeTime Fitness.
#J-18808-Ljbffr
The Clinical Director of Operations is responsible for the direction and leadership of operational, financial, programmatic, and human resources related activities for the operations of assigned clinics. This includes establishing, meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives for La Bella Fleur Birthing Hospital. The position provides direction and leadership to ensure La Bella Fleur Birthing Hospital meets the ‘Quadruple Aim’ of achieving great, high quality outcomes within an efficient cost structure, ensuring a positive patient experience and access to care while improving the work environment for providers and staff. While the range of duties and responsibilities is broad and varied, the position’s major responsibility is directing operations, budgeting, financial management, and human resource management.
The Clinical Director works closely with a variety of stakeholders, coordinating the activities of Ambulatory Operations across the enterprise. The Clinical Director of Operations serves as the programmatic and operational leader for La Bella Fleur Operations and is responsible to the Vice President, Primary care and President and works closely with La Bella Fleur employees and leaders.
ESSENTIAL FUNCTIONS:
Departmental Leader:
Provides an experience and environment of patient- and family-centered care.
Interprets impact of broad scope organizational change for staff and develops change strategies for successful implementation.
Incorporates La Bella Fleur Healthcare vision, missions and values in goals and programs within Ambulatory Operations.
Develops and manages operational initiatives with measurable outcomes.
Formulates objectives, goals and strategies collaboratively with other stakeholders.
Financial Manager:
Actively seeks opportunities to improve financial outcomes, engaging staff in the process.
Establishes annual financial goals and actively uses benchmarking to high performing systems in similar area of expertise to set annual targets.
Monitors and analyzes financial data and utilizes for decisions regarding FTE’s, staffing and operational budget.
Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.
Creates business plan(s), justifying variances and analyzing cost benefit of programs.
Directs and provides guidance to managers to effectively allocate resources based on patient volume, space availability, budget constraints, and program priorities, goals and objectives.
Articulates to staff the budget and the context within the organizational financials.
Administrative Leader:
Contribute to the success of the UW Health by providing leadership, direction and coordination of operations, finances and human resources for area of responsibility.
Manage and direct all activities within area of responsibility.
Continually assesses all services, identifies problems, utilizes data to analyze and propose innovative approaches for solutions.
Maintain records related to operations and services that are complete, accurate, available, and in compliance with all legal, regulatory, and policy requirements.
Engages staff and other stakeholders in continuous improvement of systems and processes; manages resources for staff participation in improvement work activities.
Ensures effective facilitation of improvement teams and development of leadership skills to ensure overall effectiveness of the meetings.
Organizes and prioritizes time and resources to manage efficiency. Appropriately delegates.
Remains current of new trends and best practices and incorporates into Ambulatory Operations practices and programs.
Articulates and enforces standards for quality/safe patient care.
Develops and implements innovative systems and processes that improve staff and patient quality and safety.
Demonstrates achievable and measurable results and develops action plans for improvement.
Initiates, monitors and enforces regulatory requirements.
Holds self and others accountable to policy, standards and commitments and provides timely follow through on questions and concerns.
Ensures development of Ambulatory Operations initiatives to improve patient satisfaction and family centered care.
Develops and implements clinical outcome measures for quality improvement, cost and complication reduction, and the implementation of evidence-based medicine.
Incorporates the use of evidence based practice and appreciative inquiry into program development and improvement activities.
Actively listens to staff ideas and concerns, assesses others communication styles and adapts to them.
Effectively facilitates meetings at Operations and organizational level.
Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods.
Articulates and presents data, information and ideas in a clear and concise manner.
Communicates opinions and ideas in a nonthreatening and nonjudgmental manner to staff, peers and others.
Communicates with physicians, academic department leaders, and senior administrators to maintain coordination with other La Bella Fleur Healthcare Programs.
Demonstrates empathy and concern while ensuring Operations goals are met.
Manages the complex interdepartmental and interdisciplinary relationships to assure collaboration and effective/efficient operations within Operations.
Creates an environment that encourages diverse opinion, recognizes differences and incorporates into process and services.
Exhibits awareness of personal attitudes and beliefs, recognizing its effect on response to others.
Creates a culture and systems for recognizing and rewarding staff, management team members to ensure a high performance, customer service-oriented work environment.
Resource Manager:
Creates and maintains a satisfying workplace that fosters professional growth and job satisfaction for all members of the healthcare team.
Interviews to select top talent, matching Ambulatory Operations needs with appropriate skill sets.
Develops and implements recruitment and retention strategies that support a culture of leadership.
Identifies and addresses own professional growth needs.
Assesses manager and staff development needs, identifies goals and provides resources.
Identifies lack of competency in performance and establishes a plan which includes goals, interventions and measures.
Maintains membership in professional organization(s) to develop knowledge and resources through networking, continuing education, and participation in national, regional, and/or local activities.
Ensures integration of ethical standards and core values into everyday work activities.
Educator/Research Facilitator:
Provides opportunities to aspiring clinicians and leaders to develop skills to meet career goals.
Contributes to a learning environment by providing educational and research experiences to students, residents, fellows, and faculty.
Critical Interfaces:
Leads and/or serves on a variety of appropriate internal and external committees to represent Ambulatory Operations.
Serves as a representative of Operations to La Bella Fleur Healthcare in order to facilitate the shared interests and relationship between the parties.
MINIMUM QUALIFICATIONS:
Education:
Bachelor’s degree in a relevant subject area such as Business, Healthcare Administration, or a related field. Graduation with a Master’s Degree in Business Administration or a related field is required.
Prior experience in Healthcare Preferred.
An equivalent combination of education and experience will also be considered.
CERTIFICATES, LICENSES, AND REGISTRATIONS REQUIREMENTS:
Required:
Current Adult/Infant CPR and Neonatal Resuscitation Certification Completion.
Required:
R.N. License or higher.
Experience:
Five (5) years of relevant experience in the management of ambulatory services and/or programs.
Strong leadership, communication, and analytical skills. Must be able to communicate with and manage well at all levels of the organization and with staff at remote locations essential.
Must always maintain a positive attitude, be a role-model for staff and lead by example. Our organization flourishes when we have a good/strong team and a supportive culture.
At least five to ten years of financial and management experience in a facility with at least 150 staff members. Must be willing to learn the day-to-day of administrative operations.
Must have knowledge of federal and state legal and regulator requirements related to Human Resource functions, to include Title VII, DFEH regulations, ERISA, NLRA, and Title 22.
Must have knowledge of and a demonstrated ability in financial management and reporting, quality improvement processes, and human resource management.
Strong knowledge of and interest in Ob/Gyn Clinic, Health, and Wellness.
Must possess ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency. Must be results-oriented.
Knowledge of:
Office administrative and management practices and procedures.
Principles and practices of sound business communication.
Correct English usage, including spelling, grammar, and punctuation.
Company organization, rules, policies, and procedures, including travel/training and expense reporting.
Basic functions of public agencies, including the role and responsibilities of a public governing board.
Rules and regulations for the conduct of public meetings.
The Company personnel rules, policies and labor contract provisions.
Budgeting, record keeping, filing and purchasing practices and procedures.
MSOffice (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, SharePoint, ADP and any other Company software.
PHYSICAL REQUIREMENTS:
Ability to Pass 7-year Background Check.
Ability to Pass Physical.
Ability to Pass Drug Screen.
BENEFITS:
Affordable Medical, Dental, and Vision insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
Employee Assistance Program (EAP) support.
10 paid holidays, including floating holidays and birthdays.
Generous PTO.
Matching 401k (or 403b for a nonprofit).
Continuing education benefits.
Free Gym Membership to LifeTime Fitness.
#J-18808-Ljbffr