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Children's National Medical Center

Pharmacy Messenger (PRN | As Needed)

Children's National Medical Center, Washington, District of Columbia, us, 20022


Job Description - Pharmacy Messenger (PRN | As Needed) (240002AX)DescriptionUnder the direct supervision of the Pharmacy Technician Supervisor and Pharmacy Leadership, the Messenger assists in routing and delivering dispensed/prepared medications using the most efficient means possible. Will carry out various distributive and communicative functions for patient care areas, such as notification that meds need to be routed to various units, circulating medications from one unit to another when required, etc. Will also assist the pharmacists and technicians in procedural areas for packaging, maintaining the cleanliness of medication delivery systems, equipment, and devices, distribution of floor stock, and clerical record-keeping duties. The Messenger is expected to perform all functions/duties efficiently and to comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO and Hospital Policy and Procedures.QualificationsMinimum EducationHigh School Diploma or GED (Required)

Minimum Work Experience1 year Previous experience as a pharmacy messenger highly preferred (Required)

Required Skills/KnowledgeDecision Making and Judgment - Professional competence and common sense.Equipment - Basic knowledge of computer applications (i.e. MS Word, E-mail, etc.).Physical - Ability to lift up to 30 pounds and stand and walk for long periods of time.Ability to work in a distribution type of environment.

Functional AccountabilitiesESSENTIAL DUTIES AND RESPONSIBILITIESDeliver medications to patient care areas as needed within established specified timeframes using elevators, stairs, etc.Assist the pharmacists and technicians, according to assignment, to include: stocking and maintaining medications, and supply inventory par levels in all work areas, as well as in drug carts.Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.Customer ServicePerform duties under the auspices of CNMC values 3 C's (Commitment, Connection, and Compassion)Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkersTreat others with consideration, courtesy, and respect; demonstrate judgement and tact when dealing with othersPerform duties willingly and with initiativeRemain calm and continue to work effectively in stressful situationsDemonstrate appearance and hygiene appropriate to the delivery of quality service.Communicate effectively with patients, visitors, and coworkers specific to age and level of developmentCooperate with other CNMC departments or work groupsDemonstrate sensitivity to cultural differencesFoster mature professional relationships with fellow employeesOrganizational AccountabilitiesAnticipate and responds to customer needs; follows up until needs are metDemonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsContribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentUse resources efficientlySearch for less costly ways of doing things

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