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TECHNOLOGY & INNOVATION

Director, Digital Communications

TECHNOLOGY & INNOVATION, New York, New York, us, 10261


Director, Digital CommunicationsLocation:

MANHATTAN

Department:

CREATIVE COMMUNICATIONS

Salary Range:

$75,000.00 – $160,000.00

Job DescriptionAbout the Office: The Mayor’s Office of Communications leads the effort to inform, update, and engage New Yorkers about Mayor Eric Adams commitments to getting stuff done for all New Yorkers.

About the Role: The Director for Digital Communications will report directly to the Deputy Mayor for Communications and will work closely with other members of the communications team and numerous city agencies to develop and execute high-impact digital communication strategies. The ideal candidate will be a sharp digital strategist with a record of success, an adept communicator and creative problem solver.

Responsibilities will include:

Direct the development and execution of creative, sophisticated and high-impact digital communications strategies and efforts that advance the Mayor’s goals and visibility;

Develop strategies to use multimedia content, social media, SMS, website, and other digital media tactics to reach and engage a greater number of New Yorkers;

Incorporate digital media into all communications efforts to maximize the effectiveness and reach of key messages;

Develop a digital first strategy and culture for breaking news;

Establish aggressive short- and long-term digital goals, and work with the broader team to execute them;

Work with the Communications Director and communications staff on overall communications planning and implementation, including message development, strategic guidance, and coordination;

Work closely with the Creative Communications team to ensure generated content is widely seen;

Develop a digital community of allies that will be eager to share the administration’s message.

HOURS/SHIFT:

Day - Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION:

NY, NY

Minimum Qualifications1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred SkillsThe preferred candidate should possess the following:

Bachelor’s degree and 7+ years of experience in digital communications, with preference for government, politics, public affairs, or strategic communications, preferably in a political or issue advocacy campaign setting;

2 to 3 years of hands-on digital media leadership experience, with a strong track record of helping to lead effective digital communications campaigns;

An eye for issues and content that will engage New Yorkers;

Excellent interpersonal and verbal skills;

Ability to understand complex policy and political issues and develop clear, concise, and persuasive messages related to them;

Highly organized and deadline-driven to help keep a team on track to advance multiple assignments at once in a fast-paced environment;

Strong project management skills;

Proven ability to build strong relationships with internal and external stakeholders;

Experience working with diverse communities;

Ability to work independently and collaboratively, while listening and learning from feedback;

Ability to thrive in a busy, multi-tasking, and time-pressured environment.

Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency RequirementNew York City Residency is not required for this position.

Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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