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The City Club of Greenville

Private Events Director

The City Club of Greenville, Greenville, South Carolina, us, 29610


We are currently seeking a high-energy and driven sales and events professional. The Private Events Director is responsible for selling all aspects of private events held within the Club to include social, corporate, weddings, and other market segments. The ideal candidate will develop and execute sales strategies to achieve revenue targets.

The primary function of this role is to drive revenue by prospecting and fostering relationships with Members, individuals, and corporations.

Responsibilities:

Generate a definitive sales strategy to meet and/or exceed departmental revenue goals consistently.

Responsible for selling all private functions, including meeting with clients to determine needs, meeting those needs, and exceeding their expectations through detailed communication.

Networking inside and outside the Club to obtain "leads" and build relationships with new and existing clients.

Attend all required Department Head Meetings.

Work with the Executive Chef and Food and Beverage Director to establish profitable and competitive private event menus that meet clients' needs.

Work closely with the Membership Department in fostering relationships with new and existing members.

Achieve and maintain mandated sales standards as set by the General Manager and Ownership.

Development of a sufficient prospect inventory list and maintain a tracking system to ensure ongoing contact with existing client base and development of new clients.

Respond to all calls, inquiries, and RFPs within 24 hours or sooner. Uncover needs, schedule, and conduct site tours, creating an ultimate sales experience and growing sales.

Ensure all contracts are procured with client's signature, and collect necessary deposits and payments per accounting policy.

Manage all accounts with repeat weekly and monthly events. Ensure all policies are followed and member/guest satisfaction levels are met.

Ensure all office paperwork, including tracking all expenses incurred by the Private Event Department, is accurately recorded and within financial guidelines.

Responsible for daily coordination of private events and operations, including getting final guest counts, signatures, payments, ordering audio-visual, specialty items, and distribution of banquet event orders.

Oversee event execution and coordinate events on the day of, working with the food & beverage team for private events to ensure staff successfully executes with efficiency.

Assist fellow Employee Partners, Members, and guests to ensure delivery of the steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Become proficient in the use of Triple Seat and North Star computer systems. Ensure that all banquet sales in North Star are accurate and match with Triple Seat on a daily, weekly, and periodic basis.

Attend all required Food and Beverage Meetings and Employee Partner Meetings.

Assist with all internal prospecting and marketing programs. Such programs should be in place and executed on an ongoing basis.

Be visible in the Club during peak operating hours. Meet and greet Members and guests as needed at private functions and appropriate club events.

Work with the Membership and Marketing team on promotional material and private event-related sections of the club website and social media outlets.

Other Accountabilities:

Minimum of 40 hours of work must be completed on property at the club.

The Private Events Director works a varying schedule. Presence at private events and participation at club member events is expected.

Due to the fluctuating demands of the Club's operation, it may be necessary for each Employee Partner to perform a multitude of different functions; therefore, you will be expected to help others when the occasion arises, just as other Employees are expected to help you.

Adhere to all company, club, and department written mandatory standards of operations, policies, procedures, manuals, memos, oral instructions, etc.

Responsible for demonstrating good teamwork.

Follow all service department, club, and corporate guidelines and policies as instructed by supervisors, policies, and manuals.

Maintain a professional, impeccable appearance for self and all private event personnel.

Responsible for maintaining good conduct and safe working habits while in all areas and ensuring that others are acting safely.

Qualifications:

2+ years' sales experience, with a concentration in Catering/Private Events sales.

Solid understanding of event revenue generation.

Proven track record of sales performance and prospecting programs that drive event revenue.

Proven ability in leadership, communication, and negotiating skills.

High energy and outgoing personality.

Organizational and time management skills with attention to detail.

Must be proficient in Microsoft Office Suite, Word, and Excel.

Team player able to foster relationships with Members, Employee Partners, and guests.

Starting Salary is $35,000 annually with monthly commission payouts based on sales.

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