AvidXchange, Inc.
Senior Director, Security Operations Charlotte, North Carolina, United States
AvidXchange, Inc., Charlotte, North Carolina, United States, 28245
Charlotte, North Carolina, United StatesRole OverviewThe Senior Director of Security Operations is responsible for leading and managing the organization's security operations center (SOC) and incident response team. This role oversees all aspects of cybersecurity monitoring, threat detection, incident response, security operations, and business resiliency to protect the organization's systems, data, and assets. A key responsibility is building and operating a world-class cyber fusion center that enables rapid, coordinated incident response across the enterprise. This role will report to the CISO.What you’ll do:Establish a fully integrated cyber fusion center combining security operations, threat intelligence, incident response, security engineering, and business resiliency. Responsible for the development and updating of a 5 year Security Operations road-map tied to company policies, current and emerging security frameworks, legal and regulatory requirements.Develop and implement strategies to continuously improve security operations, reduce mean time to incident detection and response, and enhance business resiliency.Oversee the investigation and resolution of large, complex security incidents and breaches across the organization while maintaining business continuity.Enable rapid, coordinated incident response across business lines including fraud, physical security, business resiliency, legal, and HR through the cyber fusion center.Implement integrated playbooks and response plans spanning multiple incident types and business functions.Develop, implement and oversee red/purple/blue teaming and understand how threat lifecycle management creates continuous improvement across enterprise security.Establish streamlined communication and collaboration workflows among cross-functional teams involved in incident response.Capture and analyze lessons learned to drive continuous improvement of enterprise-wide incident response processes.Establish and maintain relationships with public sector contacts, law enforcement, and intelligence agencies for cyber threat information sharing.Manage the security operations budget and ensure efficient utilization of resources.Recruit, train, and lead a high-performing team of security analysts, incident responders, security engineers, and business resiliency professionals.Implement processes, tools, and technologies to enhance the organization's security posture, operational capabilities, and business resiliency.Provide regular reports and briefings to executive leadership on security operations activities, metrics, and business resiliency initiatives.Stay current on emerging cybersecurity threats, trends, best practices, and business resiliency strategies.What we’re looking for:Bachelor's degree in Computer Science, Cybersecurity, or related field; master's degree preferred, or equivalent work experience.15+ years of experience in cybersecurity and business resiliency, with significant leadership experience in security operations, incident response, and resilience planning.Proven expertise in building and operating cyber fusion centers for coordinated, cross-functional incident response through physical security, fraud, HR, legal, IT and Business Resiliency.Ideal candidate has contributed to the Information security industry as a thought leader through public speaking as a subject matter expert and/or industry frameworks like NIST, ISO, PCI or OWASP, written whitepapers on a particular security subject, etc.Experience developing strategies to leverage GenAI for automating tasks, threat detection, incident response and threat defense.Extensive experience responding to and managing large, complex security incidents while maintaining critical business operations across multiple business lines.Established relationships and contacts with public sector agencies, law enforcement, and intelligence communities.Strong technical background with expertise in security tools, technologies, operational processes, and business resiliency frameworks.Excellent leadership, communication, project management, and crisis management skills.We would love to see:Industry certifications such as CISSP, CISM, CBCP, or GIAC are highly desirable.About AvidXchangeAvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange,
mindset is everything . We are
Connected
as People ,
Growth Minded , and
Customer Obsessed . These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day.Who you are:A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.What you’ll get:AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact.18 days PTO*11 Holidays (8 company recognized & 3 floating holidays)16 hours per year of paid Volunteer Time Off (VTO)High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage100% AvidXchange paid Life Insurance100% AvidXchange paid Long-Term Disability100% AvidXchange paid Short-Term DisabilityEmployee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependentsOnsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents401k Match up to 4%Parental Leave: 8 weeks 100% paid by AvidXchange***Discounts on Pet, Home, and Auto insuranceBrightDime Financial Wellness Tool, offered free to teammatesWeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centersPerks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and moreOnsite gym fitness center, yoga studio, and basketball court****Tuition Reimbursement up to the federal maximum of $5,250*****Hybrid Workplace FlexibilityFree parking*Fully granted from beginning of year, pro-rated if hired mid-year**Charlotte location only***Must be full-time for at least 3 months****Charlotte location only*****Must be full-time for at least one yearAvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.Apply for this Job
* RequiredAt AvidXchange, our teammates are the core of who we are.We’re a team, bringing together people from different backgrounds to innovate and win, with a passion for serving our customers. And it’s important to us that our teammates have the opportunity to discover their maximum potential while being their unique, authentic selves. We’re proud to stand out, it’s our culture that unites us and makes us who we are – it’s our DNA.Yet we recognize that we still have work to do. Together, we strive for progress, not perfection, because we’re a work in progress and we believe that every day represents an opportunity for each of us to be that much better.Connected as People
because we’re more than a Tech company, we’re a People company.We believe that the way we connect with our teammates,
customers,
partners, and community is at the core of who we are. It is our
connected as people
mindset that grounds us in our commitment to a culture where we can be ourselves, feel a sense of belonging and be inclusive in every interaction we have.Growth Minded
because we’re all entrepreneurs who love to innovate and win, together.It’s our entrepreneurial passion to tackle what no one else has done before that pushes us to be better every day. As proactive forward-thinkers for our customers, we thrive on innovation to deliver results, and we believe it is our
growth mindset
that drives us to discover new ways to grow as individuals, as teams and as one company.Customer Obsessed
because our customers are who we’re passionate about and why we do what we do.Our business was founded on our passion for customers, solving their complex AP challenges. And we believe in the power of every interaction bringing together diverse talents, skills, ways of thinking, backgrounds and life stories to solve those challenges. It’s the
customer obsessed
mindset that drives us to be an ally for our customers, every day.Using anonymous data from teammates, a third-party organization has Certified AvidXchange as a
Great Place to Work . 84% of respondents said AvidXchange is a great place to work, compared to the benchmark of 57% at a typical U.S.-based company.AvidXers are at the core of everything we do, and this certification makes official what we’ve known for a long time – that AvidXchange is a Great Place to Work.We are committed to Diversity, Inclusion and Belonging
Having an inclusive organization is core to who we are – we recognize that we are at our best when we truly feel like we belong. At AvidXchange, belonging means that teammates feel connected to one another, to their leader, to the company. They feel valued for who they are – there is trust and camaraderie for all. We believe that this is essential to our culture and our performance, for the individual, the team and the organization.As part of our commitment to Diversity, Inclusion & Belonging, we measure where we are today as we continue to build experiences that foster inclusion for all teammates:All Roles
39%Underrepresented groups49%WomenTechnology
44%Underrepresented groups26%WomenLeadership
25%Underrepresented groups33%WomenAll data as of December 2023.Underrepresented groups includes: Black/African American, Hispanic/Latino, Asian, American Indian or Alaskan Native, Native Hawaiian or Other Pacific Islander, or two or more races.Leadership: Indicates a level of Director and above.How we show up for each other and our community
RealXchanges
60-minute conversations for teammates where we create a safe space for real exchanges to come alive.Meetup Groups
Providing a safe space and open forum for teammates to connect across cultures and identity groups.Building Ownership
Providing opportunities to learn, engage, and celebrate the diverse experiences, cultures, and identities across the organization and in the communities where live and work.As you can hopefully tell by now, life at AvidXchange is not the same-old-same-old. Join our team and grow your future with us.
#J-18808-Ljbffr
mindset is everything . We are
Connected
as People ,
Growth Minded , and
Customer Obsessed . These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day.Who you are:A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.What you’ll get:AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact.18 days PTO*11 Holidays (8 company recognized & 3 floating holidays)16 hours per year of paid Volunteer Time Off (VTO)High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage100% AvidXchange paid Life Insurance100% AvidXchange paid Long-Term Disability100% AvidXchange paid Short-Term DisabilityEmployee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependentsOnsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents401k Match up to 4%Parental Leave: 8 weeks 100% paid by AvidXchange***Discounts on Pet, Home, and Auto insuranceBrightDime Financial Wellness Tool, offered free to teammatesWeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centersPerks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and moreOnsite gym fitness center, yoga studio, and basketball court****Tuition Reimbursement up to the federal maximum of $5,250*****Hybrid Workplace FlexibilityFree parking*Fully granted from beginning of year, pro-rated if hired mid-year**Charlotte location only***Must be full-time for at least 3 months****Charlotte location only*****Must be full-time for at least one yearAvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.Apply for this Job
* RequiredAt AvidXchange, our teammates are the core of who we are.We’re a team, bringing together people from different backgrounds to innovate and win, with a passion for serving our customers. And it’s important to us that our teammates have the opportunity to discover their maximum potential while being their unique, authentic selves. We’re proud to stand out, it’s our culture that unites us and makes us who we are – it’s our DNA.Yet we recognize that we still have work to do. Together, we strive for progress, not perfection, because we’re a work in progress and we believe that every day represents an opportunity for each of us to be that much better.Connected as People
because we’re more than a Tech company, we’re a People company.We believe that the way we connect with our teammates,
customers,
partners, and community is at the core of who we are. It is our
connected as people
mindset that grounds us in our commitment to a culture where we can be ourselves, feel a sense of belonging and be inclusive in every interaction we have.Growth Minded
because we’re all entrepreneurs who love to innovate and win, together.It’s our entrepreneurial passion to tackle what no one else has done before that pushes us to be better every day. As proactive forward-thinkers for our customers, we thrive on innovation to deliver results, and we believe it is our
growth mindset
that drives us to discover new ways to grow as individuals, as teams and as one company.Customer Obsessed
because our customers are who we’re passionate about and why we do what we do.Our business was founded on our passion for customers, solving their complex AP challenges. And we believe in the power of every interaction bringing together diverse talents, skills, ways of thinking, backgrounds and life stories to solve those challenges. It’s the
customer obsessed
mindset that drives us to be an ally for our customers, every day.Using anonymous data from teammates, a third-party organization has Certified AvidXchange as a
Great Place to Work . 84% of respondents said AvidXchange is a great place to work, compared to the benchmark of 57% at a typical U.S.-based company.AvidXers are at the core of everything we do, and this certification makes official what we’ve known for a long time – that AvidXchange is a Great Place to Work.We are committed to Diversity, Inclusion and Belonging
Having an inclusive organization is core to who we are – we recognize that we are at our best when we truly feel like we belong. At AvidXchange, belonging means that teammates feel connected to one another, to their leader, to the company. They feel valued for who they are – there is trust and camaraderie for all. We believe that this is essential to our culture and our performance, for the individual, the team and the organization.As part of our commitment to Diversity, Inclusion & Belonging, we measure where we are today as we continue to build experiences that foster inclusion for all teammates:All Roles
39%Underrepresented groups49%WomenTechnology
44%Underrepresented groups26%WomenLeadership
25%Underrepresented groups33%WomenAll data as of December 2023.Underrepresented groups includes: Black/African American, Hispanic/Latino, Asian, American Indian or Alaskan Native, Native Hawaiian or Other Pacific Islander, or two or more races.Leadership: Indicates a level of Director and above.How we show up for each other and our community
RealXchanges
60-minute conversations for teammates where we create a safe space for real exchanges to come alive.Meetup Groups
Providing a safe space and open forum for teammates to connect across cultures and identity groups.Building Ownership
Providing opportunities to learn, engage, and celebrate the diverse experiences, cultures, and identities across the organization and in the communities where live and work.As you can hopefully tell by now, life at AvidXchange is not the same-old-same-old. Join our team and grow your future with us.
#J-18808-Ljbffr