Gee Automotive Companies
Corporate Fixed Operations Director
Gee Automotive Companies, Milwaukie, Oregon, United States,
Gee Automotive / Tonkin Automotive is currently accepting applications for the position of Corporate Fixed Operations Director.
Are you a Fixed Operations Manager looking for a new opportunity to join a growing and enthusiastic family-owned automotive group? Are you looking for a challenge that will allow you to showcase your skills as a dynamic leader who is capable of leading multiple franchises to growth while delivering exceptional CSI? Do you have a proven track record of implementing and executing processes while delivering best in class operational results? If so, you could be the just the
Corporate Fixed Operations Director
candidate we have been searching for to join our growing dealership group!
Gee Automotive Companies is one of the largest independently owned automotive groups, originating in the Pacific Northwest. With recent acquisitions in Arizona and California, Gee Automotive can now say we span the entire West Cost Washington State (Seattle and Spokane Metros), Oregon (Portland Metro), Idaho, California, and Arizona. This position is based out of Portland, Oregon.
We are looking for a Corporate Fixed Operations Director
to oversee a geography of both domestic and import franchises. Our ideal candidate must be a dynamic self-starter, guided by an insurmountable amount of personal integrity, who knows how to build and implement successful processes that deliver profitable results. Our ideal candidate will have a proven track record of success and play a critical role in helping to move-the-needle of our Fixed Operations performance by driving operational efficiency, enhancing the customer purchase experience, and maximizing revenue opportunities while managing expenses.
Position Overview
As the Corporate Fixed Operations Director , you will be responsible for supporting our General Managers and Department Managers in achieving budgeted revenue, expense, and net profit results. In this role, you will be tasked with implementing corporate initiatives, collaborating with dealership personnel to solve problems, while achieving budgeted revenue and net profit targets. Execute a strategic plan for the automotive business within the assigned region aligning with the overall company objectives. Monitor, evaluate and develop the performance of the Dealership Management staff and their subsequent teams by ensuring they meet or exceed key performance indicators and customer satisfaction targets.
Corporate Fixed Operations Director Job Responsibilities
Provide training, support and guidance to General Managers and Department Managers, promoting and inspiring a culture of collaboration.
Ensure achievement of manufacturer benchmarks by managing and further understanding the specific requirements set forth by each OEM regionally.
Monitor and analyze aftersales performance data to identify opportunities and challenges, implementing corrective action when needed.
Analyzes department budgets to identify areas in which profit opportunities can be maximized or cost can be minimized, and operating budget can be achieved.
Ensure operational excellence by overseeing day to day business operations within the platform, ensuring efficiency, cost effectiveness, and high levels of customer satisfaction.
Provide performance updates to the senior leadership team.
Collaborate with stakeholders to align regional activities with company-wide objectives.
Perform all other duties and special projects as assigned.
Who will I report to?
You will report to the Vice President of Fixed Operations.
Corporate Fixed Operations Director Benefits and Compensation
Compensation: $200,000 - $250,000+ per year based upon experience.
We offer a competitive benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more!
401(K) Retirement Plan
Paid Time Off
Paid Holidays
Employee Discounts
Corporate Fixed Operations Director Qualifications
Bachelors degree in business administration or a related field (preferred).
5+ years of progressive multi-dealership operations experience, preferably working as a Service Manager or Fixed Operations Director. Service Advisor experience is also a plus.
Fluency in CDK, ability to write op codes, electronic multipoint utilization, and a proven track record of delivering CSI ahead of National OEM benchmarks.
Understanding of dispatch processes, electronic MPI tools, declined services, and DMS reporting,
Understanding of OEM warranty claim requirements, and manufacture KPIs.
Excellent verbal, non-verbal, and written communication skills.
You are competitive and self-motivated with eagerness to improve.
Professional appearance, demeanor, and work ethic.
Excellent time management skills, with a proven ability to meet deadlines.
Excellent analytical and critical thinking.
Proficient in MS Office Programs (i.e., Outlook, Excel, Word, PowerPoint).
Ability to coach, mentor, and train dealership personnel.
Valid, current Driver's License with an acceptable MVR that meets requirements for insurability.
Must be willing to submit to a pre-employment background, credit check and drug screen.
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Are you a Fixed Operations Manager looking for a new opportunity to join a growing and enthusiastic family-owned automotive group? Are you looking for a challenge that will allow you to showcase your skills as a dynamic leader who is capable of leading multiple franchises to growth while delivering exceptional CSI? Do you have a proven track record of implementing and executing processes while delivering best in class operational results? If so, you could be the just the
Corporate Fixed Operations Director
candidate we have been searching for to join our growing dealership group!
Gee Automotive Companies is one of the largest independently owned automotive groups, originating in the Pacific Northwest. With recent acquisitions in Arizona and California, Gee Automotive can now say we span the entire West Cost Washington State (Seattle and Spokane Metros), Oregon (Portland Metro), Idaho, California, and Arizona. This position is based out of Portland, Oregon.
We are looking for a Corporate Fixed Operations Director
to oversee a geography of both domestic and import franchises. Our ideal candidate must be a dynamic self-starter, guided by an insurmountable amount of personal integrity, who knows how to build and implement successful processes that deliver profitable results. Our ideal candidate will have a proven track record of success and play a critical role in helping to move-the-needle of our Fixed Operations performance by driving operational efficiency, enhancing the customer purchase experience, and maximizing revenue opportunities while managing expenses.
Position Overview
As the Corporate Fixed Operations Director , you will be responsible for supporting our General Managers and Department Managers in achieving budgeted revenue, expense, and net profit results. In this role, you will be tasked with implementing corporate initiatives, collaborating with dealership personnel to solve problems, while achieving budgeted revenue and net profit targets. Execute a strategic plan for the automotive business within the assigned region aligning with the overall company objectives. Monitor, evaluate and develop the performance of the Dealership Management staff and their subsequent teams by ensuring they meet or exceed key performance indicators and customer satisfaction targets.
Corporate Fixed Operations Director Job Responsibilities
Provide training, support and guidance to General Managers and Department Managers, promoting and inspiring a culture of collaboration.
Ensure achievement of manufacturer benchmarks by managing and further understanding the specific requirements set forth by each OEM regionally.
Monitor and analyze aftersales performance data to identify opportunities and challenges, implementing corrective action when needed.
Analyzes department budgets to identify areas in which profit opportunities can be maximized or cost can be minimized, and operating budget can be achieved.
Ensure operational excellence by overseeing day to day business operations within the platform, ensuring efficiency, cost effectiveness, and high levels of customer satisfaction.
Provide performance updates to the senior leadership team.
Collaborate with stakeholders to align regional activities with company-wide objectives.
Perform all other duties and special projects as assigned.
Who will I report to?
You will report to the Vice President of Fixed Operations.
Corporate Fixed Operations Director Benefits and Compensation
Compensation: $200,000 - $250,000+ per year based upon experience.
We offer a competitive benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Supplemental Benefit Insurance, including Life Insurance, Short- and Long-Term Disability Insurance, Accident Insurance and more!
401(K) Retirement Plan
Paid Time Off
Paid Holidays
Employee Discounts
Corporate Fixed Operations Director Qualifications
Bachelors degree in business administration or a related field (preferred).
5+ years of progressive multi-dealership operations experience, preferably working as a Service Manager or Fixed Operations Director. Service Advisor experience is also a plus.
Fluency in CDK, ability to write op codes, electronic multipoint utilization, and a proven track record of delivering CSI ahead of National OEM benchmarks.
Understanding of dispatch processes, electronic MPI tools, declined services, and DMS reporting,
Understanding of OEM warranty claim requirements, and manufacture KPIs.
Excellent verbal, non-verbal, and written communication skills.
You are competitive and self-motivated with eagerness to improve.
Professional appearance, demeanor, and work ethic.
Excellent time management skills, with a proven ability to meet deadlines.
Excellent analytical and critical thinking.
Proficient in MS Office Programs (i.e., Outlook, Excel, Word, PowerPoint).
Ability to coach, mentor, and train dealership personnel.
Valid, current Driver's License with an acceptable MVR that meets requirements for insurability.
Must be willing to submit to a pre-employment background, credit check and drug screen.
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