Polly
Manager, Account Management
Polly, Dallas, Texas, United States, 75215
Who You Are:
You are a highly motivated individual looking to have an immediate impact on the systems, processes and technology of markets that are often called the engine of the US economy. You are an entry to mid-level professional, and are excited to join an experienced team of leaders that value excellence, independent thinking, teamwork and curiosity to create value for our customers. You are eager to play an essential role in mortgage pricing for Polly.
Does this sound like you? If so, apply today & let's start the conversation!
What You'll Do:Proactively cross-sell and upsell products and services to existing clients, identifying opportunities to expand relationships and increase revenue.Build and nurture strong executive relationships with key clients to drive engagement and position the company as a trusted partner.Mentor and coach other Account Managers to uplevel their approach, mindset, skillset, and other areas to flourish and excel in their rolePerform ad hoc tasks as requested by managementCompose thoughtful, personalized responses for a variety of customer requestsMake active contributions to help achieve team goals and successesManage input and feedback for all client facing projects with detailed direction and timelines for top tier accountsCreating long- and short-term implementation and project plans, including setting targets for milestones and adhering to deadlinesOrganized, detail-oriented with the ability to multitask, prioritize and respond quicklyTeam-focused attitude, and willingness to collaborate with peers, product management and other internal stakeholdersProactively remain connected to clients and the ever-changing market to ensure engagement on a regular and effective basisWhat You Have:
At least 5 years of experience in Account Management and 2 years of management experienceUnderstanding of mortgage is strongly preferredPast experience in Enterprise Saas salesExcellent written and verbal communication skillsStrong interest in learning about FintechAn entrepreneurial attitude with a strong desire to be an early and integral piece of a fast growing start-upAn eagerness, willingness and ability to learn about mortgage capital markets and Polly's software offeringsPassionate about customer support and about the role it plays in making a customer-centric team successfulHighly motivated, resilient and a tenacious passion for winningAbility to communicate technical problems in a elegant and tactful wayEmpathy, diplomacy, tact, and poise under pressure when working through customer issuesWhy Join Polly?
We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operatesYou will have an impact on the design, architecture and implementation of markets that are often called the engine of US economyWe value drive for excellence, independent thinking, teamwork and curiosityYou will work with both government backed and industry leading companies to create a digital pipeline that facilitates real time trading of loansWe have an experienced leadership team that previously built large and impactful platformsOutstanding opportunity for professional growth and upward mobilityDirect engagement with the decision makers and senior business leadersCompetitive salaries100% paid medical/vision/dental/disability/life insuranceUnlimited PTOHybrid environment
About Polly:
Polly is transforming the mortgage industry with its modern, data-driven capital markets ecosystem. Banks, credit unions, and mortgage lenders nationwide trust Polly's revolutionary Product and Pricing Engine (PPE), Loan Trading Exchange, and actionable data and analytics to automate and optimize the entire capital markets value chain, helping their secondary teams operate faster, smarter, and more profitably. Polly was founded in 2019 by a seasoned team of technology and mortgage experts and is headquartered in San Francisco, California.
To learn more, follow Polly on LinkedIn or visit www.polly.io. Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
You are a highly motivated individual looking to have an immediate impact on the systems, processes and technology of markets that are often called the engine of the US economy. You are an entry to mid-level professional, and are excited to join an experienced team of leaders that value excellence, independent thinking, teamwork and curiosity to create value for our customers. You are eager to play an essential role in mortgage pricing for Polly.
Does this sound like you? If so, apply today & let's start the conversation!
What You'll Do:Proactively cross-sell and upsell products and services to existing clients, identifying opportunities to expand relationships and increase revenue.Build and nurture strong executive relationships with key clients to drive engagement and position the company as a trusted partner.Mentor and coach other Account Managers to uplevel their approach, mindset, skillset, and other areas to flourish and excel in their rolePerform ad hoc tasks as requested by managementCompose thoughtful, personalized responses for a variety of customer requestsMake active contributions to help achieve team goals and successesManage input and feedback for all client facing projects with detailed direction and timelines for top tier accountsCreating long- and short-term implementation and project plans, including setting targets for milestones and adhering to deadlinesOrganized, detail-oriented with the ability to multitask, prioritize and respond quicklyTeam-focused attitude, and willingness to collaborate with peers, product management and other internal stakeholdersProactively remain connected to clients and the ever-changing market to ensure engagement on a regular and effective basisWhat You Have:
At least 5 years of experience in Account Management and 2 years of management experienceUnderstanding of mortgage is strongly preferredPast experience in Enterprise Saas salesExcellent written and verbal communication skillsStrong interest in learning about FintechAn entrepreneurial attitude with a strong desire to be an early and integral piece of a fast growing start-upAn eagerness, willingness and ability to learn about mortgage capital markets and Polly's software offeringsPassionate about customer support and about the role it plays in making a customer-centric team successfulHighly motivated, resilient and a tenacious passion for winningAbility to communicate technical problems in a elegant and tactful wayEmpathy, diplomacy, tact, and poise under pressure when working through customer issuesWhy Join Polly?
We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operatesYou will have an impact on the design, architecture and implementation of markets that are often called the engine of US economyWe value drive for excellence, independent thinking, teamwork and curiosityYou will work with both government backed and industry leading companies to create a digital pipeline that facilitates real time trading of loansWe have an experienced leadership team that previously built large and impactful platformsOutstanding opportunity for professional growth and upward mobilityDirect engagement with the decision makers and senior business leadersCompetitive salaries100% paid medical/vision/dental/disability/life insuranceUnlimited PTOHybrid environment
About Polly:
Polly is transforming the mortgage industry with its modern, data-driven capital markets ecosystem. Banks, credit unions, and mortgage lenders nationwide trust Polly's revolutionary Product and Pricing Engine (PPE), Loan Trading Exchange, and actionable data and analytics to automate and optimize the entire capital markets value chain, helping their secondary teams operate faster, smarter, and more profitably. Polly was founded in 2019 by a seasoned team of technology and mortgage experts and is headquartered in San Francisco, California.
To learn more, follow Polly on LinkedIn or visit www.polly.io. Polly is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, national origin, religion, sex, gender identity, sexual orientation, marital status, pregnancy status, disability status, veteran status, or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.