VSP Technologies
Field Support Specialist
VSP Technologies, Sulphur, Louisiana, United States, 70665
Job Type
Full-time
Description
The Field Support Specialist provides technical, product, and sales support to current and new customers to facilitate sales growth.
Essential Functions
Coordinate with Sales personnel and the Regional Sales Manager to provide customer support within all VSP industries, including, but not limited to, Industrial and Transportation markets.Provide direct support to VSP personnel, including Sealing Specialists, Product & Application Engineers, Business Unit Directors, Support Services, and Operations Support Specialists and/or Branch Managers.Provide on-site backup support for Sales, including application measuring and attending meetings.Work closely with Sales to prepare and present on-site or virtual training classes to customers.Conduct on-site storeroom surveys at customer locations, aid in onboarding new contracts and maintaining existing agreements, including vendor-managed inventory VMI and consignment.Coordinate with Sales and Marketing to develop customer reference documents, including visual aids, such as gasket boards and pocket cards.Provide operational support to the branches within the assigned region, including fabrication, deliveries, and pick-ups.Benefits
401(k)401(k) matchingDental insuranceHealth insurancePaid time offTuition reimbursementVision insuranceBonus opportunitiesRequirements
Education and Experience
Associate or bachelor's degree in a technical or business-related field, or equivalent experienceExperience and/or training related to job functionsMicrosoft Office (Excel, PowerPoint, and Word) proficiencyCustomer service experience in manufacturing and/or sales (Preferred)Working knowledge of MAS500 (Preferred)Must possess a valid driver's license
VSP Technologies provides equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status, political affiliation or veteran status.
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process may request assistance by contacting Human Resources at 804-668-1026.
S uccessful completion of background check and drug screen required.
Full-time
Description
The Field Support Specialist provides technical, product, and sales support to current and new customers to facilitate sales growth.
Essential Functions
Coordinate with Sales personnel and the Regional Sales Manager to provide customer support within all VSP industries, including, but not limited to, Industrial and Transportation markets.Provide direct support to VSP personnel, including Sealing Specialists, Product & Application Engineers, Business Unit Directors, Support Services, and Operations Support Specialists and/or Branch Managers.Provide on-site backup support for Sales, including application measuring and attending meetings.Work closely with Sales to prepare and present on-site or virtual training classes to customers.Conduct on-site storeroom surveys at customer locations, aid in onboarding new contracts and maintaining existing agreements, including vendor-managed inventory VMI and consignment.Coordinate with Sales and Marketing to develop customer reference documents, including visual aids, such as gasket boards and pocket cards.Provide operational support to the branches within the assigned region, including fabrication, deliveries, and pick-ups.Benefits
401(k)401(k) matchingDental insuranceHealth insurancePaid time offTuition reimbursementVision insuranceBonus opportunitiesRequirements
Education and Experience
Associate or bachelor's degree in a technical or business-related field, or equivalent experienceExperience and/or training related to job functionsMicrosoft Office (Excel, PowerPoint, and Word) proficiencyCustomer service experience in manufacturing and/or sales (Preferred)Working knowledge of MAS500 (Preferred)Must possess a valid driver's license
VSP Technologies provides equal opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, marital status, political affiliation or veteran status.
For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process may request assistance by contacting Human Resources at 804-668-1026.
S uccessful completion of background check and drug screen required.