Child and Family Services
Office Manager-Cohen Military Family Clinic (Full-time)
Child and Family Services, Hilo, Hawaii, us, 96721
Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children.
CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.
OUR MISSION
Strengthening families and fostering the healthy development of children.
OUR VISION
Healthy, thriving individuals and families building strong, multi-cultural communities across generations.
OUR VALUES
HOPE values:
H umility,
O wnership,
P erseverance,
E ngagement
We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.
Come join Child & Family Service and help us serve thousands in our communities!
SUMMARY OF DUTIES
Ensure that the Clinic is following Steven A Cohen Military Family Clinic at Child & Family Service policies and procedures regarding fiscal operations relating to billing processes and procedures and, front desk operations.
Work as a liaison between the Clinic and the Child & Family Service finance team, as well as interface with the CVN billing team
Coordinate the credentialing and enrollment of each clinician for 3rd party insurance, working closely with CVN credentialing specialist
Manage and oversee child watch program, ensuring providers are available to support clients requesting child watch services
Oversee front desk operations. Direct supervision of front desk staff
EDUCATION AND TRAINING REQUIREMENTS
Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing
EXPERIENCE
Over two years, up to and including four years
Other: Requires a minimum of 2 years' experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims.At least 2 years of experience collecting, analyzing and reporting financial data.
SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance. Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act, 2) excellent customer service: must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients; and 3) excellent written and oral communication skills: ability to digest and distill complex subjects into clear messages.
OTHER POSITION REQUIREMENTS
This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as needed basis throughout the island.
This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
Continued employment in this position is contingent on successful completion of First Aid classes.
At Child & Family Service, we value and celebrate diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination.
CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.
OUR MISSION
Strengthening families and fostering the healthy development of children.
OUR VISION
Healthy, thriving individuals and families building strong, multi-cultural communities across generations.
OUR VALUES
HOPE values:
H umility,
O wnership,
P erseverance,
E ngagement
We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 15 Paid Holidays in a Year (16 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.
Come join Child & Family Service and help us serve thousands in our communities!
SUMMARY OF DUTIES
Ensure that the Clinic is following Steven A Cohen Military Family Clinic at Child & Family Service policies and procedures regarding fiscal operations relating to billing processes and procedures and, front desk operations.
Work as a liaison between the Clinic and the Child & Family Service finance team, as well as interface with the CVN billing team
Coordinate the credentialing and enrollment of each clinician for 3rd party insurance, working closely with CVN credentialing specialist
Manage and oversee child watch program, ensuring providers are available to support clients requesting child watch services
Oversee front desk operations. Direct supervision of front desk staff
EDUCATION AND TRAINING REQUIREMENTS
Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing
EXPERIENCE
Over two years, up to and including four years
Other: Requires a minimum of 2 years' experience working with 3rd-party payers, coding, billing, posting, and adjudication of claims.At least 2 years of experience collecting, analyzing and reporting financial data.
SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Demonstrated knowledge about the appropriate and effective use of protected health information, the Health Insurance. Portability and Accountability Act of 1996 and the Health Information Technology for Economic and Clinical Health Act, 2) excellent customer service: must been able to work independently or as part of a team, anticipate problems and generate solutions and demonstrate flexibility and sensitivity when engaging with staff and clients; and 3) excellent written and oral communication skills: ability to digest and distill complex subjects into clear messages.
OTHER POSITION REQUIREMENTS
This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as needed basis throughout the island.
This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
Continued employment in this position is contingent on successful completion of CPI classes OR other Behavioral Management certification as may be contract-mandated.
Continued employment in this position is contingent on successful completion of First Aid classes.
At Child & Family Service, we value and celebrate diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination.