E&M Technologies
Defense Red Switch Network Technician
E&M Technologies, Colorado Springs, Colorado, United States, 80509
Job Type
Full-time
Description
E&M Technologies, Inc.
is currently seeking a Defense Red Switch Network/DRSN Crew to join our team in Colorado Springs, CO in support of the North American Aerospace Defense Command. NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other commands.
Job Responsibilities:
Provide support to monitor, install, and perform maintenance on DRSN networks, and equipment.Respond to DRSN system user requests for assistance.Perform on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operations of DRSN systems/programs.Provide support and perform upgrades to platforms, train staff, and maintain daily logs.Provide 24/7 maintenance support, complete the modification, and installation of the secure Defense Red Switch Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).Provide DRSN initial and recurring training for all users.Update the equipment and help ensure inventory is accurate.Ensure the REMEDY ticketing system is kept up to date on DRSN trouble tickets for problem/resolution to exceed customer repair requirements.Route calls, transfer information, and handle administrative duties.Serves as a backup to the lead computer systems administrator.Complete various tasks such as typing, checking, and recording information.Oversees the order and replacement of new hardware and software, including warranty claims.Performs and provides server, workstation, and system expertise including on-site and off-site travel.Develops and implements system documentation and operating procedures.Researches the selection and installation of new computer equipment, including hardware and software.*** Shift work could be required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule and can remain on-site for extended periods during emergencies and drills. ***
Requirements
Minimum Qualifications:
Experience with Telephone maintenance.DoD 8570 IAT II certification (e.g., Security+ CE).1 year of directly related experience.3 years of work history.May require climbing, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.Must be able to sit, stoop, kneel, or crouch for long periods.Work in noisy areas with hotter and colder temperatures than standard office environmental conditions.Lift and transport equipment to 50 pounds.Must be a U.S. Citizen.Must have and be capable of maintaining a U.S. Department of Defense (DoD) TS/SCI security clearance.Preferred Qualifications:
DSS-2A Certification.Knowledge of DRSN switch management/maintenance.SVRO and TCO experience.Experience with Cryptographic/COMSEC and COMSEC Responsible Officer requirements.Operations planning and management in a real-time support environment.Ability to prepare, objectively review, and deliver technical presentations.Experience with technical knowledge capturing, training, and certification of personnel.Have demonstrated experience and capability with interfacing with customers at very high levels.3 years of related experience with modification, and installation of the secure DRSN Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).Commercial PBX and telephone switch experience.Experience assisting with secure conferencing support.
Salary Description
Up to $75K USD
Full-time
Description
E&M Technologies, Inc.
is currently seeking a Defense Red Switch Network/DRSN Crew to join our team in Colorado Springs, CO in support of the North American Aerospace Defense Command. NORAD is a United States and Canada bi-national organization charged with the missions of aerospace warning, aerospace control and maritime warning for North America. Aerospace warning includes the detection, validation, and warning of attack against North America whether by aircraft, missiles, or space vehicles, through mutual support arrangements with other commands.
Job Responsibilities:
Provide support to monitor, install, and perform maintenance on DRSN networks, and equipment.Respond to DRSN system user requests for assistance.Perform on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operations of DRSN systems/programs.Provide support and perform upgrades to platforms, train staff, and maintain daily logs.Provide 24/7 maintenance support, complete the modification, and installation of the secure Defense Red Switch Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).Provide DRSN initial and recurring training for all users.Update the equipment and help ensure inventory is accurate.Ensure the REMEDY ticketing system is kept up to date on DRSN trouble tickets for problem/resolution to exceed customer repair requirements.Route calls, transfer information, and handle administrative duties.Serves as a backup to the lead computer systems administrator.Complete various tasks such as typing, checking, and recording information.Oversees the order and replacement of new hardware and software, including warranty claims.Performs and provides server, workstation, and system expertise including on-site and off-site travel.Develops and implements system documentation and operating procedures.Researches the selection and installation of new computer equipment, including hardware and software.*** Shift work could be required to support 24×7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule and can remain on-site for extended periods during emergencies and drills. ***
Requirements
Minimum Qualifications:
Experience with Telephone maintenance.DoD 8570 IAT II certification (e.g., Security+ CE).1 year of directly related experience.3 years of work history.May require climbing, working at heights, and in small, confined spaces such as under raised floors, inside closets, and server racks.Must be able to sit, stoop, kneel, or crouch for long periods.Work in noisy areas with hotter and colder temperatures than standard office environmental conditions.Lift and transport equipment to 50 pounds.Must be a U.S. Citizen.Must have and be capable of maintaining a U.S. Department of Defense (DoD) TS/SCI security clearance.Preferred Qualifications:
DSS-2A Certification.Knowledge of DRSN switch management/maintenance.SVRO and TCO experience.Experience with Cryptographic/COMSEC and COMSEC Responsible Officer requirements.Operations planning and management in a real-time support environment.Ability to prepare, objectively review, and deliver technical presentations.Experience with technical knowledge capturing, training, and certification of personnel.Have demonstrated experience and capability with interfacing with customers at very high levels.3 years of related experience with modification, and installation of the secure DRSN Network, cryptographic equipment (i.e., KIV-7M), and instruments (IST, STE, and STU-III).Commercial PBX and telephone switch experience.Experience assisting with secure conferencing support.
Salary Description
Up to $75K USD