Rhone Apparel Inc
Hingham - Assistant Store Manager
Rhone Apparel Inc, Hingham, Massachusetts, us, 02043
About the Company:
Founded in 2014, Rhone is a performance lifestyle brand dedicated to championing mental fitness. Engineered for optimal style, comfort, and performance, our clothing is designed to enhance every aspect of the active individual's life. Led by brothers Nate & Ben Checketts, Rhone is fueled by a clear vision: positively impacting lives through a commitment to physical and mental fitness, inspiring community, and crafting performance-driven products. Rhone's purpose is straightforward yet impactful: to inspire those who challenge themselves in their relentless pursuit of progress. In addition to a robust E-commerce business and a strong wholesale presence, Rhone currently has 15 retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events.
About the role:
As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience. They will support the Store Manager in achieving store metrics and deliverables. The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.
What you'll do:
Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own livesSupport training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone productsInspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and valuesAct as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questionsDeliver results while putting the customer first and applying an omni-channel mindsetAddress customer feedback and concerns striving to satisfy customer needsPartner with Store Manager on strategies for achieving store performance targetsPartner with Store Manager on scheduling and payroll usageExemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone's visual merchandising standardsExemplify and uphold a neat and organized stockroom in accordance with Rhone's organizational standardsExemplify and uphold operational standards including shipping and receiving in accordance with Company standardsUnderstand and adhere to people safety policies and procedures to maintain a safe work environment.Open and close the store in accordance with the opening and closing checklists.Support diversity, encourage dialogue, and welcome diverse points of viewWhat you'll bring:
Proven experience in leadership and team development3+ years of retail leadership experience or equivalent consumer facing experienceStrong interpersonal communication and customer service skillsStrong organizational, time management and multitasking skillsA positive attitude and an upbeat personalityThe ability to utilize technology effectively and engage with customers and your team to meet goalsThe willingness to learn, be open to feedback and takes action as requiredAbility to learn procedural knowledge acquired through on-the-job trainingAbility to handle customer interactions and potential issues/concerns courteously and professionallyAbility and desire to work in a tight-knit team environmentJob Requirements:
Willing to work a flexible schedule including evenings, weekends, and holidaysAvailable to work up to 40 hours/5 days a weekMust adhere to scheduled shifts with punctualityAbility to lift 25 poundsComfortable climbing ladders, moving around regularly, and standing for extended periodsMust be legally authorized to work in the United StatesMust be 18 years of age or olderWhat you'll get:
Company Health BenefitsGenerous clothing discount and quarterly clothing allowancePaid Time Off planBonus Incentive Program7 Company Holidays annually401(k) plan with Company matchingOther details:
Primary location: Hingham, MAReports to: Store Manager
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
Founded in 2014, Rhone is a performance lifestyle brand dedicated to championing mental fitness. Engineered for optimal style, comfort, and performance, our clothing is designed to enhance every aspect of the active individual's life. Led by brothers Nate & Ben Checketts, Rhone is fueled by a clear vision: positively impacting lives through a commitment to physical and mental fitness, inspiring community, and crafting performance-driven products. Rhone's purpose is straightforward yet impactful: to inspire those who challenge themselves in their relentless pursuit of progress. In addition to a robust E-commerce business and a strong wholesale presence, Rhone currently has 15 retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events.
About the role:
As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience. They will support the Store Manager in achieving store metrics and deliverables. The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered). They should have a passion for fitness and living a healthy lifestyle.
What you'll do:
Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own livesSupport training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone productsInspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and valuesAct as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questionsDeliver results while putting the customer first and applying an omni-channel mindsetAddress customer feedback and concerns striving to satisfy customer needsPartner with Store Manager on strategies for achieving store performance targetsPartner with Store Manager on scheduling and payroll usageExemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone's visual merchandising standardsExemplify and uphold a neat and organized stockroom in accordance with Rhone's organizational standardsExemplify and uphold operational standards including shipping and receiving in accordance with Company standardsUnderstand and adhere to people safety policies and procedures to maintain a safe work environment.Open and close the store in accordance with the opening and closing checklists.Support diversity, encourage dialogue, and welcome diverse points of viewWhat you'll bring:
Proven experience in leadership and team development3+ years of retail leadership experience or equivalent consumer facing experienceStrong interpersonal communication and customer service skillsStrong organizational, time management and multitasking skillsA positive attitude and an upbeat personalityThe ability to utilize technology effectively and engage with customers and your team to meet goalsThe willingness to learn, be open to feedback and takes action as requiredAbility to learn procedural knowledge acquired through on-the-job trainingAbility to handle customer interactions and potential issues/concerns courteously and professionallyAbility and desire to work in a tight-knit team environmentJob Requirements:
Willing to work a flexible schedule including evenings, weekends, and holidaysAvailable to work up to 40 hours/5 days a weekMust adhere to scheduled shifts with punctualityAbility to lift 25 poundsComfortable climbing ladders, moving around regularly, and standing for extended periodsMust be legally authorized to work in the United StatesMust be 18 years of age or olderWhat you'll get:
Company Health BenefitsGenerous clothing discount and quarterly clothing allowancePaid Time Off planBonus Incentive Program7 Company Holidays annually401(k) plan with Company matchingOther details:
Primary location: Hingham, MAReports to: Store Manager
Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.