City of Amarillo, Texas
PART TIME EVENT SUPERVISOR
City of Amarillo, Texas, Amarillo, Texas, United States, 79161
STARTING PAY: $13.00 per hour
SUMMARY
Under general supervision, this position's main duties will be to perform administrative and supervisory work in facilitating the Civic Center's Premiere Volunteer Ushering Program and assist with overseeing the use of the Civic Center Complex. Other responsibilities include serving as the on-duty Event Supervisor and supervising a small permanent staff and contract employees, customer service, day to day operations, and being accountable for large sums of money at times. This position will be required to work shifts including evenings, weekends, holidays, overtime as necessary, and during inclement weather. This position is considered weather essential personnel.
ESSENTIAL RESPONSIBILITIESAssists with supervising the use of Civic Center Complex.Supervises permanent, and contract staff including Ushers, Security, and other contract services.Serves as House Manager as scheduled on ticketed events and directly oversees all volunteer ushers, ticket takers, door guards, and the guest services table.Assists the Head Usher/Rover as scheduled for ticketed events and assists with overseeing all volunteer ushers, ticket takers, door guards, and the guest services table.Serves as the Event Supervisor on duty as needed and coordinates with the Building Attendant Crew and other staff to ensure proper use of labor for event set-ups, changeovers, and cleaning of the facility.Sets up and strikes all AV equipment for those events without technical labor, as well as phone and internet lines if needed, when working event supervisor shifts.Labels temporary seating for ticketed events in the Coliseum and Auditorium.Creates and maintains all signage for events including marquees, directory slips and specific event safety signs.Monitors scheduled events to observe activities and enforce Civic Center Complex policies and regulations.Monitors non-ticketed and ticketed events in Civic Center Complex to ensure client satisfaction and patron safety.Oversees Front of House for events in performance venues to ensure priorities are met within time constraints.Manages security for the facilities before, during and after events.Oversees the overall cleanliness, maintenance, and set-up of the Civic Center Complex.Performs in-house safety inspections to ensure compliance with facility policies, city codes, and state and federal laws.Conducts settlements of merchandise commissions and collects or arranges for payment of fees, novelty percentages, etc., depositing into the building safe at the conclusion of event.Provides quality customer service to lessees, patrons, and guests.Performs other job-related duties as assigned.M
I
NIMUM REQUIREMENTS
Requires a High School Diploma or equivalent, plus two years of experience in a supervisory position. A minimum of two years of experience in auditorium and theatrical operations is preferred. Completion of Trained Crowd Manager class is required upon hire. Certified in First Aid and CPR/AED is required upon hire. Valid Texas Driver's License required.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of management and supervisory principles.Knowledge of trades involved in staging shows, banquets, exhibitions, concerts, and special events (lighting, audio, electricity, etc.) is desired.Basic knowledge of accounting and record keeping.Knowledge of the principles, methods and practices of staging events.Ability to operate computers for data entry and word processing.Excellent customer service and people skills.Strong verbal and written communication skills.Ability to operate small office equipment, including copy machines or multi-line telephone systems.Ability to supervise employees.Ability to multi-task.Ability to work long hours, split shifts, nights, weekends and holidays is required.
ADA PROFILE
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The employee must also walk, balance, crawl, crouch, stand, kneel, stoop, sit, hear, feel, finger, grasp, handle, reach, pull, push, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.
WORK ENVIRONMENT
The employee works in a dynamic environment that requires being sensitive to change and responsive to changing goals, priorities, and needs.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.
SUMMARY
Under general supervision, this position's main duties will be to perform administrative and supervisory work in facilitating the Civic Center's Premiere Volunteer Ushering Program and assist with overseeing the use of the Civic Center Complex. Other responsibilities include serving as the on-duty Event Supervisor and supervising a small permanent staff and contract employees, customer service, day to day operations, and being accountable for large sums of money at times. This position will be required to work shifts including evenings, weekends, holidays, overtime as necessary, and during inclement weather. This position is considered weather essential personnel.
ESSENTIAL RESPONSIBILITIESAssists with supervising the use of Civic Center Complex.Supervises permanent, and contract staff including Ushers, Security, and other contract services.Serves as House Manager as scheduled on ticketed events and directly oversees all volunteer ushers, ticket takers, door guards, and the guest services table.Assists the Head Usher/Rover as scheduled for ticketed events and assists with overseeing all volunteer ushers, ticket takers, door guards, and the guest services table.Serves as the Event Supervisor on duty as needed and coordinates with the Building Attendant Crew and other staff to ensure proper use of labor for event set-ups, changeovers, and cleaning of the facility.Sets up and strikes all AV equipment for those events without technical labor, as well as phone and internet lines if needed, when working event supervisor shifts.Labels temporary seating for ticketed events in the Coliseum and Auditorium.Creates and maintains all signage for events including marquees, directory slips and specific event safety signs.Monitors scheduled events to observe activities and enforce Civic Center Complex policies and regulations.Monitors non-ticketed and ticketed events in Civic Center Complex to ensure client satisfaction and patron safety.Oversees Front of House for events in performance venues to ensure priorities are met within time constraints.Manages security for the facilities before, during and after events.Oversees the overall cleanliness, maintenance, and set-up of the Civic Center Complex.Performs in-house safety inspections to ensure compliance with facility policies, city codes, and state and federal laws.Conducts settlements of merchandise commissions and collects or arranges for payment of fees, novelty percentages, etc., depositing into the building safe at the conclusion of event.Provides quality customer service to lessees, patrons, and guests.Performs other job-related duties as assigned.M
I
NIMUM REQUIREMENTS
Requires a High School Diploma or equivalent, plus two years of experience in a supervisory position. A minimum of two years of experience in auditorium and theatrical operations is preferred. Completion of Trained Crowd Manager class is required upon hire. Certified in First Aid and CPR/AED is required upon hire. Valid Texas Driver's License required.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of management and supervisory principles.Knowledge of trades involved in staging shows, banquets, exhibitions, concerts, and special events (lighting, audio, electricity, etc.) is desired.Basic knowledge of accounting and record keeping.Knowledge of the principles, methods and practices of staging events.Ability to operate computers for data entry and word processing.Excellent customer service and people skills.Strong verbal and written communication skills.Ability to operate small office equipment, including copy machines or multi-line telephone systems.Ability to supervise employees.Ability to multi-task.Ability to work long hours, split shifts, nights, weekends and holidays is required.
ADA PROFILE
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The employee must also walk, balance, crawl, crouch, stand, kneel, stoop, sit, hear, feel, finger, grasp, handle, reach, pull, push, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.
WORK ENVIRONMENT
The employee works in a dynamic environment that requires being sensitive to change and responsive to changing goals, priorities, and needs.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.