Senior Project Manager

DescriptionIt's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way.We are looking for a Senior Project Manager to join our Americas Professional Services team, reporting to the head of the Project Management Office. In this role, you will manage Infoblox Professional Services projects and work closely with our customers to achieve project goals on time and on budget. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration.You are the ideal candidate if you are an organized professional with a passion for networking and security.What you'll doLead and manage multiple complex customer facing software delivery projects from initiation through closureEstablish close and productive relationships with customer stakeholdersTake full ownership and accountability for project planning, budget, and change management to deliver profitable projects on timeManage project scopes, schedules, risks, and issues to ensure smooth delivery of projectsProvide effective, accurate, and timely communications to all stakeholders with an emphasis on customer satisfaction, and act as the primary point of contact for customersCompose project status reports and share with customers and Professional Services managementProvide regular updates utilizing internal project management systems, use of project management tools, and manage project-related revenueMeasure the quality and efficiency of each delivery and proactively provide feedback on lessons learned and contribute to the development, maintenance, and enhancement of all project delivery/management processes and toolsWhat you'll bring:Minimum 7 years of experience managing complex cross-functional projects using established project management disciplines and methodologies, ideally in product-led companies or in software services companiesCustomer management experience required, with focus on stakeholder management across a variety of organizational levelsAbility to build and forge strong relationships with customer team members while understanding their business objectives and acting in a consultative roleExperience managing multiple concurrent projects of varied sizes and complexities utilizing cross-functional teams in multiple locationsAbility to prepare and present projects in a comprehensive way, including status, open issues, risks, delays, and defects reporting, to a variety of stakeholdersCapable of driving customers and internal resources through risks, issues, challenges, and delays with minimal escalationsPMP certification is required, a Certified Scrum Master (CSM) certification is an advantageBachelor's degree or greater from an accredited universityKnowledge of software development lifecycles; knowledge of networking and security is a significant advantageAbility to travel up to 20%What success looks like:After six months, you will...Work closely with Infoblox customers to lead projects that implement our solutions and get customers to value with Infoblox productsComplete training on Infoblox productsMeet metrics for project profitability, time to value, and customer satisfactionAfter about a year, you will...Continue working closely with Infoblox customers to lead projects that implement our solutions and get customers to value with Infoblox productsHave deep familiarity with Infoblox productsMeet metrics for project profitability, time to value, and customer satisfactionGrow services pipeline and revenue within your past and existing projectsWe've got you coveredOur holistic benefits package includes coverage of your health, wealth, and wellness-as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package and generous paid time off to help you balance your life. We have a strong culture and live our values every day-we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.Why Infoblox?We've created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you're a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career.

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