Account Director, Client Experience

We are looking for a strong Account Director for the Consumer Practice in Chicago who can lead multi-channel campaigns to success, coach team members, and bring to life some of the best in-culture ideas.Are you a candidate with a passion for working in food, beverage, and lifestyle, who is obsessed with studying the current media landscape and how stories travel across channels? If so, this role is for you.Responsibilities include:Critical Thinking: Has intellectual curiosity, creativity, and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goals.Earned-First Storytelling: Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next.Communication: Speaks, writes, and edits succinctly and in a compelling manner.Leadership: Experience and a love for leading a team of other curious colleagues, clients, and agency partners to execute flawlessly and to the highest quality standards.Client Service: A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizations.Management: Strong project management skills with the ability to ensure the team creates and meets deadlines. Works well in a fast-paced environment.Interpersonal: Plays nice, whether it’s on a team, across geographies, or independently.Technical: Familiar with Word, PowerPoint, Excel, and Outlook – media databases and social tracking tools are a bonus.Detail-Oriented: Has a keen attention to detail and a commitment to delivering clear and precise work.Spark: Understands what sets themselves apart and what it means to do good, impactful work.Obsession with Culture: A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.Financial Acumen: Experience managing clients’ budgets and allocating agency resources accordingly.What We’re Looking For:A senior account management expert with a minimum of 6-10 years of experience and a background in consumer, consumer-tech, travel, fashion, and/or CPG PR.BA or BS in Public Relations, Communications, Journalism, or related field.Strong experience with both large-scale and start-up business environments preferred.Client interaction, media relations, and industry knowledge.Effective team supervision, mentorship, and leadership.Excellent communication/presentation skills; verbal and written.Management of earned media campaigns including thought leadership, product launches, and earned-first creative campaigns.Ability to counsel senior clients and their executives with flawless earned media strategy and creative storytelling.Manage clients, team resources, and deliverables around major campaigns and programs.Can integrate earned media strategy seamlessly with digital, social, and paid.Experience in new business development and organic business growth efforts in support of new business pitches.The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:MedicalVision401k (with employer match)Tuition ReimbursementJuice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soulShort-Term DisabilityPaid Employee Family LeaveFamily Building BenefitWeber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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