New York Foundation for the Arts
Director of Accounts
New York Foundation for the Arts, Boston, Massachusetts, us, 02298
The Director of Accounts is a leader, mentor, and a project management powerhouse. They’re simultaneously a stickler for the details and a big picture mastermind. As the head of the Accounts Department, they have one foot in the present, and one foot in the future. In the present, they keep their eyes on all the moving pieces of live work, and help guide and develop their team into a well oiled machine. Simultaneously, they’re looking six months to a year ahead in workflow, skill development, and new potential efficiency systems. They know how to build trust with the client, with the team and with the community at large. They guard scope, see 10 steps ahead, and understand that just because a client asks for something, doesn’t mean it’s the right thing for the project.Reports to:
Director of OperationsThis job entails:Operational Leadership
In collaboration with the Director of Operations and other department heads, develop and implement operational strategies to enhance overall efficiency, effectiveness, and scalability of the Accounts Department.Streamline internal processes and workflows to optimize quality, collaboration, and profit margins.Problem solve best project solutions for best client outcomes.Implement performance metrics to measure and improve operational effectiveness.Monitor financial performance and implement strategies to maximize profitability.Maintain a calendar of all upcoming live work deadlines and deliverables.Develop a strong relationship and rapport with clients.Forecast quarterly sales performance of the department and each portfolio under its purview.Workflow Management
Oversee the planning, budgeting, execution, and delivery of all projects in the Account Department within established timelines, scopes, and budgets.Oversee the project closeout process within the Account Department, including budget reconciliation, oversight on vendor payments, managing team debrief meetings, etc.Identify gaps in the Accounts Department workflow and work with the Director of Operations to find solutions.Oversee all contracting with outside vendors, partners, or subcontractors.Oversee the SOW process for all projects in the department.Work closely with project teams to monitor progress, identify risks, and implement solutions.Ensure projects adhere to quality standards and align with the company's mission and values.Monitor time-tracking software to gauge efficiency.Team Leadership and Management
Recruit, train, and mentor team members, providing guidance and support to help them achieve their goals.Foster a collaborative and creative work environment that encourages innovation and continuous improvement.Set performance expectations, conduct performance evaluations, and provide ongoing feedback and coaching.Identify opportunities for skill development and provide ongoing training to team members.Attend monthly sales meetings, looking for new opportunities for growth and efficiencies.Foster a culture of innovation, collaboration, and continuous improvement.Qualifications
Bachelor's degree in Business Administration, Operations Management, a related field, or commensurate work experience in a growing small business.Proven experience in a leadership role within a placemaking, real estate development, or related industry.Prior experience managing a team of 3+ people.Strong project management skills with a track record of successful project delivery.Excellent communication, negotiation, and interpersonal skills.Strategic thinker with the ability to make informed decisions and solve complex problems.Familiarity with urban planning, community development, and sustainable design principles.Must demonstrate production competencies: accountability for results, team effectiveness, developing others, attention to detail, flexibility, and professional confidence.An understanding of legal agreements and contracts.Self-motivated.Proficient in Google Drive, Microsoft Suite, and social media platforms.Ability to work a flexible schedule.Solutions-oriented mindset.Growth mindset.About you
You are determined - Not only can you build something special without a roadmap, you thrive in discovering the unknown and overcoming obstacles.You balance a big picture mindset with rapt attention to detail.Organization is your bff.You are passionate about making our cities more engaging.You can make friends with anyone.Curiosity is your fuel.You love to discover new places and figure out what makes them unique.Interested in arts and culture and design.You must live in the Greater Boston area.Application Instructions / Public Contact Information
We’re always looking for top talent to join our
team
of designers, producers, event designers, set designers, pop-up enthusiasts etc. We also look to in-house and remote freelance talent. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Isenberg Projects even if you don’t meet every one of our qualifications listed.If you are interested in applying for one of these positions, please include a cover letter that tells us a little bit about yourself and how you see yourself occupying this role at Isenberg Projects. Send your resume + cover letter, and work examples if applicable to:
info@isenbergprojects.com
with subject: (the job title you are applying for).Please note: To keep our hiring process as fair and equitable as possible, we DO NOT offer informational interviews. Due to the volume of applications we receive, applicants will only be contacted if they are selected to move into the interview phase.Application Deadline
10/02/2024
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Director of OperationsThis job entails:Operational Leadership
In collaboration with the Director of Operations and other department heads, develop and implement operational strategies to enhance overall efficiency, effectiveness, and scalability of the Accounts Department.Streamline internal processes and workflows to optimize quality, collaboration, and profit margins.Problem solve best project solutions for best client outcomes.Implement performance metrics to measure and improve operational effectiveness.Monitor financial performance and implement strategies to maximize profitability.Maintain a calendar of all upcoming live work deadlines and deliverables.Develop a strong relationship and rapport with clients.Forecast quarterly sales performance of the department and each portfolio under its purview.Workflow Management
Oversee the planning, budgeting, execution, and delivery of all projects in the Account Department within established timelines, scopes, and budgets.Oversee the project closeout process within the Account Department, including budget reconciliation, oversight on vendor payments, managing team debrief meetings, etc.Identify gaps in the Accounts Department workflow and work with the Director of Operations to find solutions.Oversee all contracting with outside vendors, partners, or subcontractors.Oversee the SOW process for all projects in the department.Work closely with project teams to monitor progress, identify risks, and implement solutions.Ensure projects adhere to quality standards and align with the company's mission and values.Monitor time-tracking software to gauge efficiency.Team Leadership and Management
Recruit, train, and mentor team members, providing guidance and support to help them achieve their goals.Foster a collaborative and creative work environment that encourages innovation and continuous improvement.Set performance expectations, conduct performance evaluations, and provide ongoing feedback and coaching.Identify opportunities for skill development and provide ongoing training to team members.Attend monthly sales meetings, looking for new opportunities for growth and efficiencies.Foster a culture of innovation, collaboration, and continuous improvement.Qualifications
Bachelor's degree in Business Administration, Operations Management, a related field, or commensurate work experience in a growing small business.Proven experience in a leadership role within a placemaking, real estate development, or related industry.Prior experience managing a team of 3+ people.Strong project management skills with a track record of successful project delivery.Excellent communication, negotiation, and interpersonal skills.Strategic thinker with the ability to make informed decisions and solve complex problems.Familiarity with urban planning, community development, and sustainable design principles.Must demonstrate production competencies: accountability for results, team effectiveness, developing others, attention to detail, flexibility, and professional confidence.An understanding of legal agreements and contracts.Self-motivated.Proficient in Google Drive, Microsoft Suite, and social media platforms.Ability to work a flexible schedule.Solutions-oriented mindset.Growth mindset.About you
You are determined - Not only can you build something special without a roadmap, you thrive in discovering the unknown and overcoming obstacles.You balance a big picture mindset with rapt attention to detail.Organization is your bff.You are passionate about making our cities more engaging.You can make friends with anyone.Curiosity is your fuel.You love to discover new places and figure out what makes them unique.Interested in arts and culture and design.You must live in the Greater Boston area.Application Instructions / Public Contact Information
We’re always looking for top talent to join our
team
of designers, producers, event designers, set designers, pop-up enthusiasts etc. We also look to in-house and remote freelance talent. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Isenberg Projects even if you don’t meet every one of our qualifications listed.If you are interested in applying for one of these positions, please include a cover letter that tells us a little bit about yourself and how you see yourself occupying this role at Isenberg Projects. Send your resume + cover letter, and work examples if applicable to:
info@isenbergprojects.com
with subject: (the job title you are applying for).Please note: To keep our hiring process as fair and equitable as possible, we DO NOT offer informational interviews. Due to the volume of applications we receive, applicants will only be contacted if they are selected to move into the interview phase.Application Deadline
10/02/2024
#J-18808-Ljbffr