Senior Product Owner, IT Collaboration Products

Job Number 24159546 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Reporting to the Director - Collaboration Products, the Senior Product Owner Collaboration Products is responsible for the licensing, design, implementation, maintenance, and optimization of the End User Technology tools. They will work closely with IT teams, security professionals, and business stakeholders to ensure the reliability, security, and scalability of Collaboration Products within the Marriott enterprise. The Senior Product Owner builds and leverages strong partnerships across business, technology, and product leadership to implement innovative solutions within End User Technologies. They will act as the product evangelist and subject matter expert and serve as the 'go to leader' for timely updates to internal and, where applicable, external customers. The role participates in an agile approach via standups, planning and processes. Success in this role requires strong leadership & strategic skills coupled with an astute understanding of the modern identity landscape. Additionally, the successful candidate engages with the broader technology community and vendors to stay abreast of industry innovation that evolves the product offering and internal practices. CANDIDATE PROFILE Required Experience and Education Undergraduate degree from an accredited university in Computer Science, Software Development or equivalent experience and certifications 7+ years of progressive Information Technology experience that includes: 3+ years of technical product ownership and/or strategy experience that includes technical product road-mapping 3+ years' experience in product/software development, including design, development, implementation and maintenance 1+ years developing written communications and presentations for diverse stakeholders including executives, business stakeholders and IT teams Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment. Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and other IT teams. Strong attention to detail with an ability to define technical product roadmaps and operate effectively across multiple priorities. Project management experience with demonstrated understanding of project management techniques and tools Prior SAFe Agile delivery experience Preferred: 5+ years of product management experience with a geographically diverse cross functional team supporting one of the following: Collaboration technologies such as Microsoft 365 including Teams, One Drive, SharePoint, as well as other collaboration solutions such as Box 5+ years of experience designing and executing patch management standards for collaboration tools, Office Productivity and Virtual Desktops Product management experience leading or managing platforms within a large, global organization. Ability to understand and navigate complex user and technical discussions, architectures, and dependent solutions. Experience leading integrations with one or more of the following tools: Service Now, Saviynt, Azure Virtual Desktops, M365 Project/program management experience with demonstrated understanding of project management techniques and tools Demonstrated experience with Design Thinking Working knowledge of O365 Security, Collaboration tools, Office Productivity, Virtual Desktops, Management Tools, and Processes like: Active Directory, Azure, Azure Virtual Desktops, VMware Horizon, Aternity FPI, Service Now CORE WORK ACTIVITIES Establish technical product roadmaps, multi-year plans, and user stories for Collaboration Tools within Marriott. Manage technical risks, remediation plans, and other security related activities for Collaboration Tools. Act as the main technical point of contact for the delivery of Collaboartion Tools within Marriot. Conduct periodic reviews of capabilities and emerging technologies to ensure that Marriott has the right platforms to support end user experience monitoring and remote control. Collaborate with key partners and vendors to create alignment on roadmaps, use cases, capabilities, and product offerings. Leveraging Agile SAFE and Design Thinking, empathize and define requirements, asks, and requests; and evaluate/incorporate them against/into an app strategy and roadmap. Ideate and prototype with engineering partners and vendors to deliver on the app strategy and roadmap. Advocate for the end user by developing a deep empathy of their needs through research, feedback, and other methods. Meet regularly with security, stakeholders, and other team(s) to gather work statuses, discuss obstacles, provide guidance to ensure that deliverables are met timely and within budget. Maintain a well-groomed product backlog of features to include refined user stories with solid technical solutions Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development Coordinate with support teams for defect resolution Managing Projects and Priorities Coordinates and implements work and projects as assigned. Complies with Federal and State laws applying to procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Manages the flow of questions and directs questions. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Establishes and maintains complete and up-to-date information to ensure accurate reporting. Represents team in resolving situations. Delivering on the Needs of Key Stakeholders Understands and meets the needs of key stakeholders. Communicates concepts in a clear and persuasive manner that is easy to understand. Demonstrates an understanding of business priorities. Supports achievement of performance goals, budget goals, team goals, etc. Additional Responsibilities Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner. Attends and participates in all relevant meetings. Presents ideas, expectations, and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Maintains positive working relations with internal customers and department managers. Manages time effectively and conducts activities in an organized manner. Performs other reasonable duties as assigned by manager. The salary range for this position is $96,038 to $179,270 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 28 days after the date of this posting, September 11, 2024. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work," begin your purpose, belong to an amazing global" team, and become the best version of you.