Blackhawk Network
Sr. Director of Product Management
Blackhawk Network, Pleasanton, California, United States, 94566
Blackhawk Network (BHN) is the leader in global branded payment technologies. We strengthen relationships between brands and their customers, employees, and partners by transforming transactions into connections. BHN’s portfolio includes: Gift Card & eGift products, promotions and distribution that grow revenue faster; Rewards & Incentives that build loyalty and acquisition and are integrated into today’s leading platforms; and Payments that enable businesses and customers to access and disburse funds in convenient and innovative ways. BHN’s network spans across the globe with over 400,000 consumer touchpoints. Learn more at BHN.com.Powering these touchpoints through our experience applications are a range of
core services
which enable the capabilities across our 400K channel touchpoints in a globally scalable composable approach. The role of the Sr Director of Financial Transaction Platforms is to create services which provide industry-leading capabilities that are flexible across the breadth of BHN’s product landscape, evolve and experiment with products to bring new consumer & client offerings, and innovative leadership to drive consumer market changing new experiences.This role reports to the VP of Product for Global Core Services and sits alongside our developer experience & data platforms, as well as our global content network. It is responsible for several important outcomes:Advancing payment acceptance & acquiring gateway services to match consumer & business tender types across the BHN global footprintEvolve robust card & account processing and issuance capabilities to create new consumer products in the prepaid, wallet, RAN and closed loop segmentsExpand the power of BHN’s network through its transaction switch, POS retail integrations, network schema, processor/service provider connectionsExtend settlement & billing for versatile client offerings including funding management and real-time payments for B2BFinancial product offerings for consumers including evolution of prepaid, RAN, & closed loop cards, digital accounts and wallets as a servicePayment tender offerings that meet market needs for global consumers and businesses in the evolving digital payments landscapePartners & Vendor selection to aid in consumer product offerings, speed to market, and experimentationNetwork value measurements such as spend, product penetration, and lifetime valueStrategic partnerships & strategies to support global client’s settlement & billing/currency management securely & profitablyDrive a servicing mindset and solutions to empower BHN and clients to drive the full product experience for end-to-end customer delight & recurring usageOwnership and leadership of product strategy globally, integrating product strategies across BHN’s commerce, incentive, & consumer solutionsLead efforts on market awareness and customer centric design, partnering with GTM, Product Marketing and others to bring new products to marketBalance scalability, cost-effectiveness, and optimization of platform and products for a global distribution of product offeringsDefine business cases to grow Blackhawk Network globally. Collaborate with executive management to develop vision and prioritize growth strategies.Establish business outcomes to achieve, product metrics & SLAs to drive growth.Conduct due diligence on international prioritization for product rollout and define product features necessary to succeed in those geographiesDemonstrated track record of payment & transaction processing, issuing, acquiring or settlement expertise with broad knowledge of the payment & fintech industry.12-15+ years of total work experience, across a broad range of technical services, client and consumer applications, or financial areasDeep understanding of the payments landscape; Direct experience with Visa and/or MC is a significant plus.Strong written and verbal communication skills, including the ability to effectively interface with senior leaders at partners and internallyInternational experience and / or awareness of international paymentsEngaging leadership to drive product-led mindset into organizational culture with enthusiasmBachelor’s Degree required, Post Graduate is a plusSalary Range for California Residents Only: $194,280.00 to $287,000.00Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, and flexible time off for all full-time employees.Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts, Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.
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core services
which enable the capabilities across our 400K channel touchpoints in a globally scalable composable approach. The role of the Sr Director of Financial Transaction Platforms is to create services which provide industry-leading capabilities that are flexible across the breadth of BHN’s product landscape, evolve and experiment with products to bring new consumer & client offerings, and innovative leadership to drive consumer market changing new experiences.This role reports to the VP of Product for Global Core Services and sits alongside our developer experience & data platforms, as well as our global content network. It is responsible for several important outcomes:Advancing payment acceptance & acquiring gateway services to match consumer & business tender types across the BHN global footprintEvolve robust card & account processing and issuance capabilities to create new consumer products in the prepaid, wallet, RAN and closed loop segmentsExpand the power of BHN’s network through its transaction switch, POS retail integrations, network schema, processor/service provider connectionsExtend settlement & billing for versatile client offerings including funding management and real-time payments for B2BFinancial product offerings for consumers including evolution of prepaid, RAN, & closed loop cards, digital accounts and wallets as a servicePayment tender offerings that meet market needs for global consumers and businesses in the evolving digital payments landscapePartners & Vendor selection to aid in consumer product offerings, speed to market, and experimentationNetwork value measurements such as spend, product penetration, and lifetime valueStrategic partnerships & strategies to support global client’s settlement & billing/currency management securely & profitablyDrive a servicing mindset and solutions to empower BHN and clients to drive the full product experience for end-to-end customer delight & recurring usageOwnership and leadership of product strategy globally, integrating product strategies across BHN’s commerce, incentive, & consumer solutionsLead efforts on market awareness and customer centric design, partnering with GTM, Product Marketing and others to bring new products to marketBalance scalability, cost-effectiveness, and optimization of platform and products for a global distribution of product offeringsDefine business cases to grow Blackhawk Network globally. Collaborate with executive management to develop vision and prioritize growth strategies.Establish business outcomes to achieve, product metrics & SLAs to drive growth.Conduct due diligence on international prioritization for product rollout and define product features necessary to succeed in those geographiesDemonstrated track record of payment & transaction processing, issuing, acquiring or settlement expertise with broad knowledge of the payment & fintech industry.12-15+ years of total work experience, across a broad range of technical services, client and consumer applications, or financial areasDeep understanding of the payments landscape; Direct experience with Visa and/or MC is a significant plus.Strong written and verbal communication skills, including the ability to effectively interface with senior leaders at partners and internallyInternational experience and / or awareness of international paymentsEngaging leadership to drive product-led mindset into organizational culture with enthusiasmBachelor’s Degree required, Post Graduate is a plusSalary Range for California Residents Only: $194,280.00 to $287,000.00Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, and flexible time off for all full-time employees.Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts, Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.
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