THINK Surgical, Inc.
Principal M365 Systems Engineer
THINK Surgical, Inc., Fremont, California, us, 94537
JOB SUMMARYThe Principal M365 Systems Engineer is responsible for the support of M365, which includes Active Directory, Azure AD, Exchange Online, and the M365 application suite. This individual is responsible for supporting, securing, maintaining, and managing the M365 collaboration tools, infrastructure, applications, and related technologies. Lastly, this role is responsible for administering the M365 platform with an emphasis on increasing enterprise collaboration and security. This position is based in the Fremont, CA office.
DUTIES & RESPONSIBILITIES
Serve as Subject Matter Expert on capabilities of Microsoft 365 (M365) collaboration tools by providing a clear understanding of the changing technological landscape resulting in strengthened business processes and enhanced outcomes.
Manage and maintain the M365 environment, which includes overseeing Microsoft Exchange, SharePoint, Microsoft Teams, One Drive, Azure Active Directory, Conditional Access, and Intune.
Ensure M365 Suite aligns with the newest requirements of the CIS Security Framework (Conditional Access, Cloud Application Security).
Ensure the operational health of the M365 environment, including security, availability, performance, interoperability, and reliability.
Perform regular audits and control documentation around M365 access (Role-based Access Control).
Support an on-prem Windows server environment.
Provide 3rd-level support to the Help Desk and other IT teams for addressing issues related to messaging, collaboration, or identity systems.
Utilize InTune for the management and configuration of corporate laptops and other computing devices.
Manage SSO integrations with other SaaS platforms. Administer other SaaS platforms, specifically how they integrate with our M365 environment.
Provide backup support for VMWare virtual computing environment.
SUPERVISORY RESPONSIBILITIES
N/A
QUALIFICATIONSRequired:
A Bachelor’s degree is required, preferably in Computer Science or a related field and 6+ years of related work experience. Six to eight years of work experience will be considered in lieu of a CS or related degree.
Minimum three years of experience with M365.
Demonstrated proficiency with Azure Active Directory, Exchange Online, InTune, Teams, OneDrive, and SharePoint.
Demonstrated knowledge of Microsoft Security and Compliance platforms, including DLP implementation.
Knowledge of PowerShell scripting with the ability to write scripts.
Experience with implementing and maintaining cloud management solutions including initial and ongoing configuration of related automation, notifications, and reporting capabilities.
Familiarity with web-based Identity Management concepts and methodologies including SAML, RADIUS, AD/LDAP, SSO.
Knowledge of Good Manufacturing Practice (GMP) and applicable Quality System Standards, ISO 13485 and ISO 14971.
Preferred:
Experience with AI technologies and enterprise rollout of Microsoft CoPilot.
Experience with supporting analytics platforms like Microsoft Fabric.
Experience maintaining production level application environments.
Experience maintaining SaaS platforms and toolkits.
Familiarity with healthcare and/or biomedical industries.
Microsoft certifications (e.g. Administrator Expert, Azure Administrator Associate).
COMPETENCIES
Drives results
Optimizes work processes
Decision Quality
Collaboration skills
Work with minimal supervision
PHYSICAL DEMANDS & WORK ENVIRONMENT
Must be able to remain in a stationary position and operate office equipment for a prolonged period of time.
Physical activities include, but not limited to constant manual dexterity, moving about the work site, and/or handling objects weighing up to 20 lbs.
Other infrequent physical activities include, but not limited to, positioning self to complete assigned tasks, and ascending/descending floors and/or ladders.
Occasionally work around moving mechanical parts.
Must be able to work in a schedule that commensurate with business operation, including work during weekends, holidays and/or times outside of normal business hours.
Must be able to travel as business necessitates (up to 10%).
Disclaimer:The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
THINK Surgical, Inc. (“THINK”) is committed to hiring the best qualified candidates for approved positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. It is the policy of THINK to provide equal employment opportunity for employment to all applicants and employees, regardless of any protected status. Any qualified applicant or employee with a disability who requires an accommodation in connection with their employment at THINK should contact Human Resources and request an accommodation. THINK also participates in E-Verify, a web-based system that allows THINK to confirm an employee’s eligibility to work in the United States. Actual compensation offered will depend on several factors including but not limited to geographic location, work experience, education, skill level, and/or other business and organizational needs.
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DUTIES & RESPONSIBILITIES
Serve as Subject Matter Expert on capabilities of Microsoft 365 (M365) collaboration tools by providing a clear understanding of the changing technological landscape resulting in strengthened business processes and enhanced outcomes.
Manage and maintain the M365 environment, which includes overseeing Microsoft Exchange, SharePoint, Microsoft Teams, One Drive, Azure Active Directory, Conditional Access, and Intune.
Ensure M365 Suite aligns with the newest requirements of the CIS Security Framework (Conditional Access, Cloud Application Security).
Ensure the operational health of the M365 environment, including security, availability, performance, interoperability, and reliability.
Perform regular audits and control documentation around M365 access (Role-based Access Control).
Support an on-prem Windows server environment.
Provide 3rd-level support to the Help Desk and other IT teams for addressing issues related to messaging, collaboration, or identity systems.
Utilize InTune for the management and configuration of corporate laptops and other computing devices.
Manage SSO integrations with other SaaS platforms. Administer other SaaS platforms, specifically how they integrate with our M365 environment.
Provide backup support for VMWare virtual computing environment.
SUPERVISORY RESPONSIBILITIES
N/A
QUALIFICATIONSRequired:
A Bachelor’s degree is required, preferably in Computer Science or a related field and 6+ years of related work experience. Six to eight years of work experience will be considered in lieu of a CS or related degree.
Minimum three years of experience with M365.
Demonstrated proficiency with Azure Active Directory, Exchange Online, InTune, Teams, OneDrive, and SharePoint.
Demonstrated knowledge of Microsoft Security and Compliance platforms, including DLP implementation.
Knowledge of PowerShell scripting with the ability to write scripts.
Experience with implementing and maintaining cloud management solutions including initial and ongoing configuration of related automation, notifications, and reporting capabilities.
Familiarity with web-based Identity Management concepts and methodologies including SAML, RADIUS, AD/LDAP, SSO.
Knowledge of Good Manufacturing Practice (GMP) and applicable Quality System Standards, ISO 13485 and ISO 14971.
Preferred:
Experience with AI technologies and enterprise rollout of Microsoft CoPilot.
Experience with supporting analytics platforms like Microsoft Fabric.
Experience maintaining production level application environments.
Experience maintaining SaaS platforms and toolkits.
Familiarity with healthcare and/or biomedical industries.
Microsoft certifications (e.g. Administrator Expert, Azure Administrator Associate).
COMPETENCIES
Drives results
Optimizes work processes
Decision Quality
Collaboration skills
Work with minimal supervision
PHYSICAL DEMANDS & WORK ENVIRONMENT
Must be able to remain in a stationary position and operate office equipment for a prolonged period of time.
Physical activities include, but not limited to constant manual dexterity, moving about the work site, and/or handling objects weighing up to 20 lbs.
Other infrequent physical activities include, but not limited to, positioning self to complete assigned tasks, and ascending/descending floors and/or ladders.
Occasionally work around moving mechanical parts.
Must be able to work in a schedule that commensurate with business operation, including work during weekends, holidays and/or times outside of normal business hours.
Must be able to travel as business necessitates (up to 10%).
Disclaimer:The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.
THINK Surgical, Inc. (“THINK”) is committed to hiring the best qualified candidates for approved positions while engaging in recruitment and selection practices that are in compliance with all applicable employment laws. It is the policy of THINK to provide equal employment opportunity for employment to all applicants and employees, regardless of any protected status. Any qualified applicant or employee with a disability who requires an accommodation in connection with their employment at THINK should contact Human Resources and request an accommodation. THINK also participates in E-Verify, a web-based system that allows THINK to confirm an employee’s eligibility to work in the United States. Actual compensation offered will depend on several factors including but not limited to geographic location, work experience, education, skill level, and/or other business and organizational needs.
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