CDW
Associate Consulting Engineer- Microsoft Productivity
CDW, Illinois City, Illinois, United States, 61259
Job Description
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you will be actively involved in technical solving opportunities and assigned to meaningful projects that align to your skill set. Learn from top technology professionals and pursue certifications incorporated into the program.What you will do:ACEs focusing on Microsoft Productivity partner with our lead engineers. Take your career to the next level by partnering with technical and business staff of customers following project implementation, leading towards more complex future engagements.Driving architecture and delivering customer solutions on Microsoft Teams, SharePoint, OneDrive, and Power Platform with experience in migrations and automation.Pre-Sales - listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture.Planning - participate in kick-off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating scope and tactical project requirements.Design - read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing.Implementation - perform assigned engagement activities as directed. Install, configure, and test hardware and applications based on design specifications, client environment, and solution topology. Consider platform interoperability, equipment/OS upgrades and updates to meet agreed upon hardware standards and manufacturer/CDW standard methodologies.Operations - Participate in remediation for post-incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify, and recommend support process improvements.Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital, and continuous process improvement.What we expect of you:One of the following degrees and/or relevant experience:3+ years relevant practical experience configuring or supporting some or all: Windows Servers, Active Directory, network devices, switches, routers, programming or scripting, or;1-year relevant practical experience plus one or more applicable technology-related certifications (certifications to be in active standing), or;BA/BS including concentration in Telecommunications, Computer Science, Engineering, or related discipline, or;Associate degree in Telecommunications, Computer Science, Engineering, or related technology-focused concentration plus 1 year of relevant practical experience.Ability to travel up to 50% (can vary by location).Ability to work select weekends and/or after hours when business needs arise.Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.Valid U.S. driver's license.Physically able to lift up to 50 lbs. of equipment.1-3 years system administration experience a plus.Certifications as follows a plus:Microsoft 365 Certified: Teams Administrator Associate (MS 700).Microsoft 365 Certified: Enterprise Administrator Expert (MS 100 & MS 101).Microsoft 365 Certified: Messaging Administrator Associate (MS 203).About usWe make technology work so people can do great things. CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships, and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you will be actively involved in technical solving opportunities and assigned to meaningful projects that align to your skill set. Learn from top technology professionals and pursue certifications incorporated into the program.What you will do:ACEs focusing on Microsoft Productivity partner with our lead engineers. Take your career to the next level by partnering with technical and business staff of customers following project implementation, leading towards more complex future engagements.Driving architecture and delivering customer solutions on Microsoft Teams, SharePoint, OneDrive, and Power Platform with experience in migrations and automation.Pre-Sales - listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture.Planning - participate in kick-off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating scope and tactical project requirements.Design - read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing.Implementation - perform assigned engagement activities as directed. Install, configure, and test hardware and applications based on design specifications, client environment, and solution topology. Consider platform interoperability, equipment/OS upgrades and updates to meet agreed upon hardware standards and manufacturer/CDW standard methodologies.Operations - Participate in remediation for post-incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify, and recommend support process improvements.Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital, and continuous process improvement.What we expect of you:One of the following degrees and/or relevant experience:3+ years relevant practical experience configuring or supporting some or all: Windows Servers, Active Directory, network devices, switches, routers, programming or scripting, or;1-year relevant practical experience plus one or more applicable technology-related certifications (certifications to be in active standing), or;BA/BS including concentration in Telecommunications, Computer Science, Engineering, or related discipline, or;Associate degree in Telecommunications, Computer Science, Engineering, or related technology-focused concentration plus 1 year of relevant practical experience.Ability to travel up to 50% (can vary by location).Ability to work select weekends and/or after hours when business needs arise.Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.Valid U.S. driver's license.Physically able to lift up to 50 lbs. of equipment.1-3 years system administration experience a plus.Certifications as follows a plus:Microsoft 365 Certified: Teams Administrator Associate (MS 700).Microsoft 365 Certified: Enterprise Administrator Expert (MS 100 & MS 101).Microsoft 365 Certified: Messaging Administrator Associate (MS 203).About usWe make technology work so people can do great things. CDW is a Fortune 500 technology solutions provider to business, government, education, and healthcare organizations across the globe. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're your long-term, full-stack, full-lifecycle technology partner. We have the experience, expertise, scale, relationships, and deep industry knowledge to bring just about any vision to life. Together, we can deliver the full promise of what technology can do. Together, we Make Amazing Happen.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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