Highgate Hotels, LP
General Manager
Highgate Hotels, LP, Norman, Oklahoma, us, 73019
General ManagerRequisition ID:
2024-57407
Category:
Hotel Management
Job Location:
US-OK-Norman
Property:
Holiday Inn Express Norman
Compensation Type:
Yearly
Company Overview:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.
Location:
Holiday Inn Express Norman2500 Conference Dr.Norman, OK 73069
OverviewThe General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities
Tour the operating departments daily, making adjustments as needed via department heads.
Conduct weekly staff meetings, including weekly training sessions presented by managers.
Meet all financial review dates and corporate directed programs in a timely fashion.
Hold a monthly financial review with all department managers.
Ensure that all department heads maintain budgeted productivity levels.
Develop managers for future advancement through competency training.
In conjunction with the Director of Sales, conduct a daily HHBR meeting.
Play a pivotal role in hotel sales efforts.
Participate in required M.O.D. coverage as scheduled.
Maintain direct contact with and monitor the development of management trainees.
Adhere to all Highgate Hotel policies and procedures.
Oversee and assist in the Highgate Hotel budget process.
Ensure training in service standards is taking place in each department.
Assist in creating a positive team-oriented environment.
Inspect rooms regularly with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily.
Ensure that all appropriate information for financial documents is received monthly.
Ensure cleanliness and maintenance of the physical property.
Ensure that employees are attentive, friendly, courteous, and efficient.
Forecast the hotel's financial position monthly.
Prepare and conduct all management interviews.
Interview all prospective final candidates for management positions.
Perform all Executive Committee members performance appraisals.
Motivate, coach, counsel, and discipline all management personnel.
Perform any other duties as requested by management.
Ensure that all employees receive fair and equitable treatment.
Meet clients on the property to assist in the sales effort.
Be in the public areas during peak times, greeting guests.
Ensure procedures for handling of the hotel safe are followed.
Ensure monthly credit meetings are conducted.
Complete required corporate training modules.
Ensure that all scheduled meetings take place on the property.
Qualifications
At least 6 years progressive experience in a hotel or related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Must be able to effectively communicate both verbally and in writing.
Must be effective at listening to, understanding, and clarifying concerns.
Must be able to multitask and prioritize departmental functions.
Must be effective in handling problems, including anticipating and solving them.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
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2024-57407
Category:
Hotel Management
Job Location:
US-OK-Norman
Property:
Holiday Inn Express Norman
Compensation Type:
Yearly
Company Overview:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.
Location:
Holiday Inn Express Norman2500 Conference Dr.Norman, OK 73069
OverviewThe General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.
Responsibilities
Tour the operating departments daily, making adjustments as needed via department heads.
Conduct weekly staff meetings, including weekly training sessions presented by managers.
Meet all financial review dates and corporate directed programs in a timely fashion.
Hold a monthly financial review with all department managers.
Ensure that all department heads maintain budgeted productivity levels.
Develop managers for future advancement through competency training.
In conjunction with the Director of Sales, conduct a daily HHBR meeting.
Play a pivotal role in hotel sales efforts.
Participate in required M.O.D. coverage as scheduled.
Maintain direct contact with and monitor the development of management trainees.
Adhere to all Highgate Hotel policies and procedures.
Oversee and assist in the Highgate Hotel budget process.
Ensure training in service standards is taking place in each department.
Assist in creating a positive team-oriented environment.
Inspect rooms regularly with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily.
Ensure that all appropriate information for financial documents is received monthly.
Ensure cleanliness and maintenance of the physical property.
Ensure that employees are attentive, friendly, courteous, and efficient.
Forecast the hotel's financial position monthly.
Prepare and conduct all management interviews.
Interview all prospective final candidates for management positions.
Perform all Executive Committee members performance appraisals.
Motivate, coach, counsel, and discipline all management personnel.
Perform any other duties as requested by management.
Ensure that all employees receive fair and equitable treatment.
Meet clients on the property to assist in the sales effort.
Be in the public areas during peak times, greeting guests.
Ensure procedures for handling of the hotel safe are followed.
Ensure monthly credit meetings are conducted.
Complete required corporate training modules.
Ensure that all scheduled meetings take place on the property.
Qualifications
At least 6 years progressive experience in a hotel or related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Must be able to effectively communicate both verbally and in writing.
Must be effective at listening to, understanding, and clarifying concerns.
Must be able to multitask and prioritize departmental functions.
Must be effective in handling problems, including anticipating and solving them.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
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