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HealthRIGHT 360

Operations Manager

HealthRIGHT 360, San Francisco, California, United States, 94199


HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

Benefits And Perks

HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!Employees qualify for public loan forgiveness programs.Training and professional development opportunities.Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.The 815 program is a withdrawal management and residential treatment program serving coed clients experiencing withdrawal and addiction challenges. Clients receive substance abuse counseling and education, life skills, as well as individual and group therapy. The goal for our clients is to reduce their dependency upon substances and to develop coping mechanisms and problem-solving skills.

Job Summary

Works in collaboration with the management team to oversee all program operational and administrative activities for 815 Buena Vista Ave. W., Coed residential. Responsible for overall effective and efficient operations of the program through the oversight of supportive staff and direct responsibilities. The operations manager also works to compile, process, and maintain records that are consistent with medical, administrative, ethical, legal, and regulatory requirements of our agency and funders. Additionally, serves as assistant to the director of residential services.

Key Responsibilities To Highlight

Supervisory/Managerial Responsibilities:

Work with facility Driver(s) in regards to transportation schedule and serves as on-site contact for facility maintenance staff and kitchen staff. Oversees office administration and ensures systems are in place to support a customer service-oriented system through an effective and efficient front office. Responsible for the overall efficient and effective operation of the program administrative department. Oversees office and building repairs and ensures that all records of repair requests are completed. Provides training for staff on policies, procedures, and facility responsibilities. Assists with team personnel issues as needed. Work with team to ensure preventative maintenance and safety precautions are taken (i.e., regular maintenance of AC/Heating units, gates, fire alarms, etc.). Monitor maintenance ticket system.

Administrative/Compliance:

Communicates and exchanges documentation with Human Resources, Payroll, Fiscal, and other agency departments to maintain accurate records. Maintains documentation of site trainings and in-services. Prepares monthly reports and other data to assure contractual compliance. Assists with hiring new staff, oversees the orientation process of new hires along with distribution of gate access cards, key assignments, and time clock barcodes. Organizes and coordinates with fiscal payments, check requests, receipts, vendor invoices, petty cash detail, and reimbursement requests. Follow up on any non-payments. Obtain and submit new vendor paperwork. Purchase Order (PO) requisitions, when applicable. Act as contact for audit support. Available to assist the director with projects. Answers/screen phone calls and takes messages as needed. Orders and maintains department supplies and arranges for equipment maintenance. Tracks expenditures for department supplies. Maintains proper filing of office records and information as needed, including maintaining master files for all forms, policies, and procedures. Organizes the workflow of requests for proposals including obtaining the necessary documents and deadlines for due dates. Prepares and maintains staff meeting minutes as needed. Provides clerical and computer-related help with the preparation of proposals, training materials, monthly reports.

Position Requirements

BA/BS in psychology, sociology, social work, or related field.2+ years of management experience.1+ year of experience working in a residential treatment setting.

Desired

Masters or doctorate degree in social work, counseling, psychology, or related field.Experience working with criminal justice involved populations.We will consider for employment qualified applicants with arrest and conviction records.In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

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