Crunchyroll
Software Engineer III, Membership
Crunchyroll, San Francisco, California, United States, 94199
About Crunchyroll
WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!About The Role
The Membership team is responsible for building and maintaining systems that assist in granting different levels of benefits for users. We are directly tied to one of the main streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes payment provider integrations (Credit card, Paypal, iTunes App Store, Google Play, Roku, etc), customer support and marketing initiatives (promotional coupons and gift access), and assisting growth opportunities (analytics and reporting). Our services process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our users and privacy standard processes.
In this role, you will report to the Engineering Manager of the Membership team. We are considering applicants for the locations of Culver City, CA, San Francisco, CA, Dallas, TX or US-remote.About You:Education that results in strong understanding of computer science principles and design patterns. Education ranging from a Bachelor's of Science degree in Computer Science, Mathematics, or related science and engineering degree to alternative education, training, bootcamps, or certifications.6+ years of experience in the field as a software engineer with a significant portion of that experience dedicated to backend development for large-scale systems.You have worked in a distributed systems or microservice architecture, handling complex system integrations and scalability challenges.Expertise in TypescriptProficient in Node.js or GolangExperience with databases like MySQL/PostgresDB/MariaDB/MongoDBExperience with AWS/GCP and technologies like API Gateway, Lambda, EC2, S3 Plus on RDS, ECS, EKSYou are willing to be on-call on a rotational basis along with others in the team to ensure incidents are addressed as quickly as possible with the least disruption to our end-users.Ability to write & assess clean, functional, high quality and testable code for each of our projects.You have experience designing and implementing subscription-based models including billing cycles, recurring payments, and churn analysis on a high scale.Build features based on tech requirements provided. Self managing and efficiently taking projects to completion.You have a positive and proactive attitude, strong problem-solving skills and communication skills. You enjoy collaborating with cross-functional teams and are motivated to contribute to the success of the team.A day in the life of our Software Engineer III, Membership:Work with your team to add, extend or debug subscription features to serve our anime community, impacting millions of users internationally.Brainstorm with your engineering leaders, manager, product partners, and designers to unpack large complex features and user journeys into attainable milestones. You’ll explore multiple solutions with a 360-degree view of your user’s needs.Demonstrate a sense of ownership by taking responsibility for your tasks from start to finish. Collaborate with your team’s product owner and with QA to thoroughly review and validate your contributions, ensuring that they meet the highest standards of quality for our users.Review pull requests of other team members, injecting your expertise and thoughtful considerations to expedite the decision-making process. Embrace a bias for action and ensure that your keen eye spots any potential software vulnerabilities that might unintentionally creep into the codebase.Participate in on-call shifts and respond to incidents affecting one of our subscription services in production. Diagnose where our problem spaces are and deeply understand what went wrong in order to follow up with long-term solutions for our system.Why you will love working at CrunchyrollReceive a great compensation package including salary plus performance bonus earning potential, paid annually.Flexible time off policies allowing you to take the time you need to be your whole self.Generous medical, dental, vision, STD, LTD, and life insurance.Health Saving Account HSA program.Health care and dependent care FSA.401(k) plan, with employer match.Employer paid commuter benefit.Support program for new parents.Pet insurance and some of our offices are pet friendly!Pay Transparency - Culver City, CA$142,272—$177,840 USDPay Transparency - San Francisco, CA$157,793—$197,241 USDAbout Our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value:Courage. We believe that when we overcome fear, we enable our best selves.Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.Service. We serve our community with humility, enabling joy and belonging for others.Kaizen. We have a growth mindset committed to constant forward progress.Our commitment to diversity and inclusion reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!About The Role
The Membership team is responsible for building and maintaining systems that assist in granting different levels of benefits for users. We are directly tied to one of the main streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day work includes payment provider integrations (Credit card, Paypal, iTunes App Store, Google Play, Roku, etc), customer support and marketing initiatives (promotional coupons and gift access), and assisting growth opportunities (analytics and reporting). Our services process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our users and privacy standard processes.
In this role, you will report to the Engineering Manager of the Membership team. We are considering applicants for the locations of Culver City, CA, San Francisco, CA, Dallas, TX or US-remote.About You:Education that results in strong understanding of computer science principles and design patterns. Education ranging from a Bachelor's of Science degree in Computer Science, Mathematics, or related science and engineering degree to alternative education, training, bootcamps, or certifications.6+ years of experience in the field as a software engineer with a significant portion of that experience dedicated to backend development for large-scale systems.You have worked in a distributed systems or microservice architecture, handling complex system integrations and scalability challenges.Expertise in TypescriptProficient in Node.js or GolangExperience with databases like MySQL/PostgresDB/MariaDB/MongoDBExperience with AWS/GCP and technologies like API Gateway, Lambda, EC2, S3 Plus on RDS, ECS, EKSYou are willing to be on-call on a rotational basis along with others in the team to ensure incidents are addressed as quickly as possible with the least disruption to our end-users.Ability to write & assess clean, functional, high quality and testable code for each of our projects.You have experience designing and implementing subscription-based models including billing cycles, recurring payments, and churn analysis on a high scale.Build features based on tech requirements provided. Self managing and efficiently taking projects to completion.You have a positive and proactive attitude, strong problem-solving skills and communication skills. You enjoy collaborating with cross-functional teams and are motivated to contribute to the success of the team.A day in the life of our Software Engineer III, Membership:Work with your team to add, extend or debug subscription features to serve our anime community, impacting millions of users internationally.Brainstorm with your engineering leaders, manager, product partners, and designers to unpack large complex features and user journeys into attainable milestones. You’ll explore multiple solutions with a 360-degree view of your user’s needs.Demonstrate a sense of ownership by taking responsibility for your tasks from start to finish. Collaborate with your team’s product owner and with QA to thoroughly review and validate your contributions, ensuring that they meet the highest standards of quality for our users.Review pull requests of other team members, injecting your expertise and thoughtful considerations to expedite the decision-making process. Embrace a bias for action and ensure that your keen eye spots any potential software vulnerabilities that might unintentionally creep into the codebase.Participate in on-call shifts and respond to incidents affecting one of our subscription services in production. Diagnose where our problem spaces are and deeply understand what went wrong in order to follow up with long-term solutions for our system.Why you will love working at CrunchyrollReceive a great compensation package including salary plus performance bonus earning potential, paid annually.Flexible time off policies allowing you to take the time you need to be your whole self.Generous medical, dental, vision, STD, LTD, and life insurance.Health Saving Account HSA program.Health care and dependent care FSA.401(k) plan, with employer match.Employer paid commuter benefit.Support program for new parents.Pet insurance and some of our offices are pet friendly!Pay Transparency - Culver City, CA$142,272—$177,840 USDPay Transparency - San Francisco, CA$157,793—$197,241 USDAbout Our ValuesWe want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value:Courage. We believe that when we overcome fear, we enable our best selves.Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.Service. We serve our community with humility, enabling joy and belonging for others.Kaizen. We have a growth mindset committed to constant forward progress.Our commitment to diversity and inclusion reflects our commitment to diversity & inclusion. It's just the way we do business. We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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