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Omaha Housing Authority

Senior Property Manager

Omaha Housing Authority, Omaha, Nebraska, us, 68197


The

Omaha Housing Authority

is a

Non-Profit Government Agency based in Omaha and established in 1935.

Omaha Housing Authority contracts with HUD to provide safe and sanitary housing to low and moderate-income individuals through rent subsidies and administers over 2700 public housing units and up to 4,300 Housing Choice (Section 8) Vouchers.

Core Values

We are Welcoming

We Actively Listen

We are Diverse, Inclusive & Equitable

We are Exceptional

We Practice Self Care

We Share Power

We Practice De-Escalation

We are a Team

Benefits

The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at www.ohauthority.org

Salary Range

$53,383 – $77,405 (up to $6,000 in bonuses available)

Job Function

This position is responsible for overseeing a property management team for multiple scattered-site properties. Property types include single family homes, duplexes, multi-family and mixed-use properties. These properties are funded through a variety of sources, including public housing, LIHTC and Housing Choice Vouchers. Essential functions include supervision of all staff, financial management, and ensuring compliance with applicable performance standards as well as compliance with applicable HUD and other federal and state regulations and OHA policies and procedures.

Essential Functions

Occupancy/ Marketing

Responsible for implementing initiatives that increase resident retention in coordination with resident associations.

Participate in the leasing and marketing activities for OHA properties to recruit applicants for the waiting list in collaboration with the intake department.

Maintain an updated log of all current and upcoming vacancies, leased units and the status of unit offers.

Ensure that occupancy targets are met by following up on offers to applicants, processing move-ins and move-outs in order to maximize subsidy and to obtain vacant HUD approved status.

Executes leases, directs new resident orientations and issues keys upon verification of initial rental/security deposit payments.

Conducts or delegates move-out inspections.

Attend monthly resident association meetings and follow up on items identified.

Complete annual market analysis of rental rates. Assist to negotiate contracts/leases for commercial suites.

Management

Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff.

Maintain daily contact with residents and resident organizations and frequent contact with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff.

Provides overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies & resources. Promotes harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities.

Investigate and resolve tenant complaints, lease violations and enforce occupancy requirements, including communication and completing and following up on incident reports within established timeframes as necessary.

Enforce the lease fairly and equitably and in a manner that is in compliance with all applicable Federal, State, and local laws. Initiate or approve lease terminations; direct the serving of notices to quit the premises.

Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensure deposits are made in a timely manner. Follow through on any eviction processes as needed.

Compiles data, reviews statistical information and prepares various reports on at least a monthly basis. Develops and oversee the implementation of action plans to address any areas not meeting benchmarks.

Collaborate on a regular basis with internal departments to ensure the needs of the property, agency and residents are addressed, including compliance, public safety, capital funds, procurement and resident services.

Provide recommendations for policies and procedures related to property management operations and standards to improve performance.

Physical Needs/ Maintenance

Participate in capital planning process by obtaining recommendations from subordinate staff and residents regarding capital needs, assisting the Capital Funds Department in the planning process, and approving payments to and monitoring work of contractors.

In coordination with the Maintenance Manager, ensure that outcomes related to property maintenance work and regular building inspections are met, including monthly maintenance inspections.

Ensure that outcomes related to unit turn-around work are met and that work is scheduled and completed in order to meet leasing goals.

Prepare for and participate in all REAC related activities, include preparation for REAC inspections and responding to any deficiencies identified.

Financial Management

Assist with preparing an annual operating budget and revise as necessary.

Monitor budget performance through monthly review and reporting. Help to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures.

Approves purchase orders for all office supplies, building maintenance supplies and contract services in a timely manner.

Supervision/Leadership

Provide leadership and direct supervision to the Property Manager, Assistant Property Manager and Leasing Manager, as well as leadership to all other property management staff.

Conduct regular team meetings, as well as individual supervision meetings with all direct reports on at least a monthly basis.

Evaluate personnel performance and initiate disciplinary action as necessary. Complete introductory and annual performance evaluations.

Interview job applicants and prepare individual recommendations for consideration. Responsible for training new staff.

Assign and delegate responsibility for completing specific projects and duties. Resolves staffing problems and sets deadlines to ensure completion of tasks.

Additional Responsibilities

Participate in a rotating schedule to respond to after-hours emergency calls.

May represent OHA at community and advisory council meetings.

Other duties as assigned.

Qualifications

Bachelor’s degree in property management, real estate, business management or related field and a minimum of five years’ experience in property management, or an equivalent combination of education and experience preferred. Two (2) years’ of management/supervision experience desired.

Computer skills and experience using Microsoft Office products.

Knowledge of the principles of real estate and property management. Knowledge of HUD rules and regulations desired. Incumbent must successfully complete OHA sponsored asset management certification courses.

Must demonstrate a strong ability to identify, analyze and solve problems. Must display ingenuity in anticipating and meeting unexpected situations.

Excellent oral, written, analytical and interpersonal skills.

Must be available to work evening and weekend hours.

Must maintain OHA’s philosophy and image with residents and when representing the organization in the community.

Must possess and maintain a valid motor vehicle license and have a good driving record. Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the workday.

Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.

Employee must successfully complete required training for the position; this may include but is not limited to rent calculation, eligibility, and asset management training.

Working Conditions

Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions, (heat, cold, rain, and snow) when inspecting or touring the OHA properties.

Abilities

Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time. Ability to move objects weighing up to ten (10) pounds up to 33% of the time. Requires ability to move throughout OHA property sites.

Equipment Operation

(Any one position may not use all of the tools and equipment listed nor do the listed examples comprise all of the tools and equipment that may be used in positions allocated to this classification)

Computer, Telephone, Copier, Calculator

OHA is Committed to Equal Opportunity

Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

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