TD Bank
Product Engagement Credit Card Marketing Group Manager
TD Bank, Wilmington, Delaware, us, 19894
Work Location:
États-Unis d'AmériqueHours:
40Pay Details:
$110,760 - $178,880 USDLine of Business:
Gestion des produitsJob Description:The Product Engagement Credit Card Marketing Group Manager is responsible for managing the marketing initiatives and projects for all RCS Partner (Merchants, Dealers & Cobrand) relationships across both the US and Canada. This includes supervision of each of the individual Marketing Managers, negotiation with and problem resolution for all RCS Partners, ensuring compliance with regulatory guidelines.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.Manages team of Marketing Managers supporting all RCS Partners (Merchants, Dealers, and Cobrand relationships).Ensures Partner satisfaction with marketing strategies and campaign execution across both Acquisition and Customer Management initiatives.Interacts with Partners' senior management through presentations, recommendations, negotiations, and regular meetings.Puts processes in place to ensure that TD and Partner marketing comply with applicable regulations.Evaluates effectiveness of marketing programs and creates strategies to improve future initiatives.Provides Senior Management with regular updates on marketing campaign performance.Works closely with Account Management team (and other internal groups such as Finance, Operations, Credit, Risk) to ensure comprehensive marketing plans are developed and implemented for each partner.Provides input and oversight into defining and ensuring adherence to the overall customer experience.Evaluates effectiveness of projects after implementation.Compiles and analyzes feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporates changes into future project plans.Manages overall RCS promotional marketing budget to ensure proper utilization and optimization.Coordinates development and implementation of Public Relations Strategy for assigned Partners.Manages external vendors.Supports Business Development team by providing Marketing and Product Development strategies for potential Partners; Participates in new business pitch meetings, as appropriate.Manages RCS Advertising campaigns to generate awareness of and interest in RCS's financing programs.Manages cross-business unit projects, as appropriate.Contributes to development of overall division goals, establishes and implements department goals, strategies, programs, policies, and procedures in support of division objectives, including budget.Successfully completes all required online training.Utilizes and follows Compliance/Risk/AML/Legal control programs.Consults with all Risk functions in the development and documentation of policies, procedures and controls, for all department processes.Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to TD Bank Employee policies, procedures, CRA EEO/ AA, as well as all job relevant Risk Management and Corporate standards.Ensures TD Bank maintains successful audits and exams within all areas.Ensures that own work, as well as work of any Employees supervised, is in compliance with applicable laws, regulations, and guidelines as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies.Education & Experience:Bachelor's degree or equivalent experience.8+ years related experience required.Supervisory experience required.Extensive knowledge of financial services marketing practices and techniques, ideally in credit cards.Excellent relationship management skills, including the ability to interact with senior management at external (Partners and Vendors) and internal entities.Superior relationship management skills.Excellent communication skills, both verbal and written.Ability to analyze data and turn into recommendations for future marketing strategies.Strong negotiation skills.Proven organizational skills.Vendor management experience required.Proven ability to manage projects while working well within a team environment.PC skills, with good general knowledge of related technology systems.Occasional travel required.Physical Requirements:Domestic Travel – Occasional.International Travel – Never.Performing sedentary work – Continuous.Performing multiple tasks – Continuous.Operating standard office equipment - Continuous.Responding quickly to sounds – Occasional.Sitting – Continuous.Standing – Occasional.Walking – Occasional.Moving safely in confined spaces – Occasional.Lifting/Carrying (under 25 lbs.) – Occasional.Lifting/Carrying (over 25 lbs.) – Never.Squatting – Occasional.Bending – Occasional.Kneeling – Never.Crawling – Never.Climbing – Never.Reaching overhead – Never.Reaching forward – Occasional.Pushing – Never.Pulling – Never.Twisting – Never.Concentrating for long periods of time – Continuous.Applying common sense to deal with problems involving standardized situations – Continuous.Reading, writing and comprehending instructions – Continuous.Adding, subtracting, multiplying and dividing – Continuous.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Accommodation:If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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États-Unis d'AmériqueHours:
40Pay Details:
$110,760 - $178,880 USDLine of Business:
Gestion des produitsJob Description:The Product Engagement Credit Card Marketing Group Manager is responsible for managing the marketing initiatives and projects for all RCS Partner (Merchants, Dealers & Cobrand) relationships across both the US and Canada. This includes supervision of each of the individual Marketing Managers, negotiation with and problem resolution for all RCS Partners, ensuring compliance with regulatory guidelines.Depth & Scope:Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.Manages team of Marketing Managers supporting all RCS Partners (Merchants, Dealers, and Cobrand relationships).Ensures Partner satisfaction with marketing strategies and campaign execution across both Acquisition and Customer Management initiatives.Interacts with Partners' senior management through presentations, recommendations, negotiations, and regular meetings.Puts processes in place to ensure that TD and Partner marketing comply with applicable regulations.Evaluates effectiveness of marketing programs and creates strategies to improve future initiatives.Provides Senior Management with regular updates on marketing campaign performance.Works closely with Account Management team (and other internal groups such as Finance, Operations, Credit, Risk) to ensure comprehensive marketing plans are developed and implemented for each partner.Provides input and oversight into defining and ensuring adherence to the overall customer experience.Evaluates effectiveness of projects after implementation.Compiles and analyzes feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporates changes into future project plans.Manages overall RCS promotional marketing budget to ensure proper utilization and optimization.Coordinates development and implementation of Public Relations Strategy for assigned Partners.Manages external vendors.Supports Business Development team by providing Marketing and Product Development strategies for potential Partners; Participates in new business pitch meetings, as appropriate.Manages RCS Advertising campaigns to generate awareness of and interest in RCS's financing programs.Manages cross-business unit projects, as appropriate.Contributes to development of overall division goals, establishes and implements department goals, strategies, programs, policies, and procedures in support of division objectives, including budget.Successfully completes all required online training.Utilizes and follows Compliance/Risk/AML/Legal control programs.Consults with all Risk functions in the development and documentation of policies, procedures and controls, for all department processes.Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to TD Bank Employee policies, procedures, CRA EEO/ AA, as well as all job relevant Risk Management and Corporate standards.Ensures TD Bank maintains successful audits and exams within all areas.Ensures that own work, as well as work of any Employees supervised, is in compliance with applicable laws, regulations, and guidelines as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies.Education & Experience:Bachelor's degree or equivalent experience.8+ years related experience required.Supervisory experience required.Extensive knowledge of financial services marketing practices and techniques, ideally in credit cards.Excellent relationship management skills, including the ability to interact with senior management at external (Partners and Vendors) and internal entities.Superior relationship management skills.Excellent communication skills, both verbal and written.Ability to analyze data and turn into recommendations for future marketing strategies.Strong negotiation skills.Proven organizational skills.Vendor management experience required.Proven ability to manage projects while working well within a team environment.PC skills, with good general knowledge of related technology systems.Occasional travel required.Physical Requirements:Domestic Travel – Occasional.International Travel – Never.Performing sedentary work – Continuous.Performing multiple tasks – Continuous.Operating standard office equipment - Continuous.Responding quickly to sounds – Occasional.Sitting – Continuous.Standing – Occasional.Walking – Occasional.Moving safely in confined spaces – Occasional.Lifting/Carrying (under 25 lbs.) – Occasional.Lifting/Carrying (over 25 lbs.) – Never.Squatting – Occasional.Bending – Occasional.Kneeling – Never.Crawling – Never.Climbing – Never.Reaching overhead – Never.Reaching forward – Occasional.Pushing – Never.Pulling – Never.Twisting – Never.Concentrating for long periods of time – Continuous.Applying common sense to deal with problems involving standardized situations – Continuous.Reading, writing and comprehending instructions – Continuous.Adding, subtracting, multiplying and dividing – Continuous.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.Additional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Accommodation:If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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